Mercier Consultancy MD is offering an exciting opportunity for Spanish speakers looking to relocate to Greece with a fully paid relocation package! We are seeking enthusiastic individuals to join our team in various Spanish-speaking positions. This is your chance to not only advance your career but also immerse yourself in the vibrant culture and lifestyle that Greece has to offer.

Key Responsibilities

• Engage with customers and clients in Spanish across various platforms, providing exceptional support and assistance.
• Address inquiries, resolve complaints, and ensure a seamless customer experience.
• Collaborate with internal teams to address and escalate issues as necessary.
• Document and maintain accurate records of customer interactions in our CRM system.
• Stay informed about our product offerings, company policies, and industry trends to provide accurate information to customers.
• Participate in training and development programs to enhance skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for French-speaking individuals looking to work in Greece. This position not only offers a vibrant work environment but also includes a fully paid relocation package, making your transition as smooth as possible. Join our team and immerse yourself in a culturally rich experience while providing excellent service to our French-speaking clients.

Key Responsibilities

• Provide exceptional customer service in French across various communication channels, including phone, email, and chat.
• Address client inquiries and support requests with professionalism and accuracy.
• Record customer interactions and maintain detailed documentation in our CRM system.
• Troubleshoot issues and resolve customer complaints efficiently to ensure satisfaction.
• Collaborate with internal teams to enhance processes and improve the overall customer experience.
• Stay informed about company products and services to provide clients with relevant information.

Requirements

Become a vital part of Mercier Consultancy MD as an Italian Speaking Parcel Recovery Specialist! This remote position offers you the flexibility to work from anywhere in Greece while playing a crucial role in assisting our Italian-speaking customers in recovering parcels efficiently. If you are passionate about logistics and customer service, this opportunity is perfect for you!

Your Role

As an Italian Speaking Parcel Recovery Specialist, you'll be responsible for managing inquiries related to parcel recovery operations. Your excellent communication skills and problem-solving abilities will help you navigate customer concerns and provide effective solutions.

Key Responsibilities

• Engage with Italian customers to assist with parcel recovery inquiries via phone, email, and chat.
• Provide guidance on recovery procedures and documentation requirements.
• Troubleshoot issues related to lost or damaged parcels and offer effective solutions.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate closely with logistics and support teams to ensure timely parcel recovery.
• Stay updated on company policies and parcel recovery procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is looking for an enthusiastic Italian Customer & Technical Support Representative to join our team in Athens, Greece. This role is ideal for individuals who are passionate about customer service and have a knack for technical problem-solving. You will assist our Italian-speaking clients by addressing their inquiries and technical issues, ensuring they receive the best support during their experience with our products.

Key Responsibilities

• Provide exceptional customer service and technical support to Italian-speaking clients via phone, email, and chat.
• Troubleshoot and resolve inquiries related to products, services, and technical issues effectively.
• Guide customers through processes and product functionalities, ensuring they have a clear understanding.
• Maintain accurate documentation of customer interactions and resolutions within the support system.
• Collaborate with cross-functional teams to identify recurring issues and contribute to improvements.
• Stay current on product knowledge and industry updates to enhance support quality.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Dutch Customer Advisor specializing in Smart Home & Appliances. This position allows you to work remotely from anywhere in Greece, providing support to customers who are enthusiastic about modern technology and smart living solutions. If you are tech-savvy and have a passion for helping others, we would love to hear from you!

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, guide them through troubleshooting processes, and provide technical support.
• Help customers with installations, set up devices, and maximize the use of their smart home technology.
• Maintain comprehensive documentation of customer interactions within our CRM system.
• Provide feedback to product development teams based on customer inquiries and suggestions.
• Keep informed about the latest trends in smart home technology and product features.

Requirements

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Representative specializing in E-commerce to join our vibrant team in Athens. This role is ideal for enthusiastic individuals who are passionate about delivering exceptional customer service and have a strong command of the Danish language. You will play a crucial role in assisting our Danish-speaking customers, ensuring their e-commerce experience is smooth and satisfying.

Key Responsibilities

• Provide exemplary customer support to Danish-speaking customers via phone, email, and live chat.
• Assist customers with inquiries about orders, product details, and account management.
• Quickly address and resolve customer complaints to enhance satisfaction.
• Document customer interactions and feedback to assist in service improvements.
• Collaborate with internal teams to effectively handle complex customer issues.
• Stay informed about product updates, promotions, and company policies to ensure accurate information is provided to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Danish Customer Service Agent to join the team servicing the world’s largest technology company. In this role, you will be pivotal in delivering outstanding customer service and support to our Danish-speaking clients. This position is ideal for those who are passionate about technology and dedicated to ensuring a superior customer experience.

Responsibilities

• Engage with Danish-speaking customers through phone, email, and chat to manage inquiries related to technology products and services.
• Provide detailed information about products, troubleshoot issues, and assist with account management.
• Resolve customer complaints with professionalism and a focus on achieving satisfaction.
• Document customer interactions in the CRM system to maintain comprehensive records.
• Collaborate with various teams to enhance service delivery and customer experience.
• Stay updated on the latest technology trends and product offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is seeking a motivated Czech Customer Support Representative specializing in E-commerce to join our energetic team in Athens. This position is ideal for individuals who are enthusiastic about delivering excellent customer service and have a strong command of the Czech language. You will play a vital role in addressing the needs and concerns of our Czech-speaking customers, ensuring a seamless online shopping experience.

Key Responsibilities

• Provide high-quality customer support to Czech-speaking clients through various communication channels including phone, email, and live chat.
• Assist customers with inquiries regarding product details, order statuses, and account management.
• Effectively resolve complaints and issues to maximize customer satisfaction.
• Maintain accurate records of customer interactions and feedback for improvement purposes.
• Work collaboratively with other departments to address complex customer queries and issues.
• Stay informed about product knowledge, promotions, and updates to deliver accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Swedish Customer Support Representative for our Online Store. We are looking for enthusiastic individuals who excel in providing exceptional customer service and are eager to help our Swedish-speaking customers navigate their online shopping experience. In this role, you will be pivotal in ensuring customer satisfaction and loyalty to our brand.

Key Responsibilities

• Deliver high-quality customer support to Swedish-speaking customers via phone, email, and chat.
• Assist customers with inquiries related to product information, order status, and returns.
• Efficiently resolve customer complaints and provide solutions to enhance their shopping experience.
• Maintain accurate records of customer interactions and ensure timely follow-up.
• Collaborate with other departments to handle complex customer issues and feedback effectively.
• Keep updated on product knowledge, promotions, and company policies to provide accurate information.

Requirements

Mercier Consultancy MD is looking for a proactive Slovak Customer Support Representative specializing in E-commerce to join our dedicated team in Athens. If you are passionate about customer service and have a strong command of the Slovak language, this is an excellent opportunity to provide exceptional support to our Slovak-speaking customers and enhance their online shopping experience.

Key Responsibilities

• Provide exceptional customer support to Slovak-speaking customers through various channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, order status, and account management.
• Efficiently resolve customer complaints and seek to exceed their expectations.
• Maintain accurate records of customer interactions and provide valuable feedback to improve services.
• Collaborate with internal teams to manage and resolve complex customer issues.
• Keep updated on product knowledge, promotions, and changes in policies to furnish customers with accurate information.

Requirements