We are looking for a Senior Business Analyst & Project Manager to lead the end-to-end delivery of a multi-market Salesforce programme covering Sales Cloud and Marketing Cloud.

The programme spans three markets, each with its own stakeholders, integration dependencies, and go-live timelines. This role combines business analysis and project management, acting as the key coordination point between the client, agency team, and development teams.

The successful candidate will translate business requirements into clear, buildable specifications while owning delivery planning, risks, dependencies, stakeholder communication, and project governance across all markets.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

The Product Owner is responsible for supporting execution of the New Product Setup (NPS) roadmap by managing backlog readiness, coordinating sprint activities, and ensuring business needs are translated into delivery outcomes. This role partners closely with business stakeholders, developers, testers, and process teams to support efficient sprint execution, capture feedback, and prepare releases for deployment. The role will initially focus on NPS and may expand to support additional processes over time.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

The Business Analyst will support due diligence, portfolio monitoring, and investment analysis by ensuring the integrity and accuracy of land, mineral, and royalty data. This role bridges technical data management and business decision-making — combining analytical skills with cross-functional collaboration across geoscience, legal, finance, and engineering teams.

Key Responsibilities

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

About the Role

We are looking for an API Developer (Integration Engineer) to design, build, and maintain the integration layer connecting a digital Residents and Tenants Portal with various third-party and enterprise systems.

You will be responsible for developing secure and reliable APIs and middleware that enable key platform capabilities including authentication, e-signature, payments, access control, CRM integrations, and notifications.

We are looking for an experienced and business-oriented Salesforce Product Owner to join our team on a 3-month onsite contract in Abu Dhabi.

The Product Owner will act as the bridge between business stakeholders and Salesforce technical teams, translating business needs into clear requirements and ensuring the successful delivery of Salesforce enhancements and initiatives.

The ideal candidate will have solid hands-on experience working with Salesforce, strong knowledge of Agile methodologies, and the ability to manage product backlogs, user stories, priorities, and stakeholder expectations.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Technical Program Manager (TPM) to join our Consulting team. In this role, you will lead the cross-functional delivery of key customer-facing retail capabilities—specifically driving our Loyalty & Rewards Program and Buy Quantity (Volume/Tiered Pricing & Promotions) platforms.

The ideal candidate combines deep hands-on expertise in technical program governance, financial management, and Agile methodologies with a forward-thinking mindset—actively leveraging modern AI tools to maximize efficiency and program velocity.

We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep-dive stakeholder interviews through to solution design, development oversight, and successful go-live.

Key Responsibilities

Stakeholder Engagement & Requirements

– Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements

– Build strong relationships across business units to become a trusted advisor and bridge to the technology team

– Facilitate requirements sign-off and manage stakeholder expectations throughout delivery

User Journey & Solution Design

– Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas

– Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user-centred solutions

– Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins

– Design and document end-to-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent)

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a QA Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are looking for an experienced Project Manager. who serve as the bridge between business stakeholders and technical execution PODs, translating WM requirements into actionable user stories.

Responsibilities

• Agile Governance: Leads daily delivery governance and manages cross-pod dependencies between pods for  1. Client Onboarding/Integrations and 2. Case Management/Platform).
• Release Management: Owns the release-driven Gantt chart, ensuring the five staggered releases land according to backlog readiness and Client's business priorities.
• Risk & Change Management: Proactively identifies project risks (e.g., WiseOS dependency or data model constraints) and designs mitigation strategies to prevent scope creep.
• Executive Liaison: Chairs the Steering Committee and manages commercial "NTE" (Not-To-Exceed) rails, ensuring Savant leadership has transparency into budget and project health

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a QA Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: