Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy assisting users while providing stellar support. As part of our team, you will engage with clients in French, helping them navigate their social media experiences and address any concerns they may have.

Key Responsibilities

• Manage customer inquiries related to account management, content moderation, and platform features via phone, email, and chat in French.
• Provide guidance to customers on best practices for using social media tools and maintaining account security.
• Assist users with troubleshooting issues, including technical difficulties and account recovery.
• Resolve customer complaints efficiently and ensure a positive user experience.
• Document interactions accurately in our CRM system for tracking purposes and follow-up.
• Collaborate with cross-functional teams to enhance service delivery and improve platform usability.
• Stay informed about social media trends, features, and policy changes to offer up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media and enjoy helping users navigate their experiences online. As a representative, you will provide outstanding support to our users in Dutch, addressing inquiries, troubleshooting issues, and enhancing overall user engagement.

Key Responsibilities

• Handle inquiries related to social media platform features, account management, and content guidelines via phone, email, and live chat in Dutch.
• Assist users in resolving account-related issues, including login problems and content management.
• Provide guidance on best practices, community standards, and safety features.
• Document customer interactions accurately and ensure prompt follow-up on unresolved issues.
• Collaborate with internal teams to relay user feedback and enhance platform usability.
• Stay updated on social media trends and policies to provide relevant assistance.

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

Responsibilities

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Automation Tester to utilize automated testing tools to increase efficiency, coverage, and accuracy of testing processes.

Responsibilities:

Own the end-to-end UX/UI design process for both desktop and mobile applications within DAS and NAS.

Deliver high-quality outputs including screen designs, interaction flows, and design specifications.

Develop strategic UX insights that support product evolution and maintain stakeholder engagement with the product roadmap.

Define and document scalable UX frameworks, design guidelines, and best practices for use across teams.

Collaborate closely with product managers, developers, and stakeholders to align UX goals with technical and business objectives.

Contribute to shaping the UX team's identity, workflows, and design culture.

Lead design reviews and mentor junior designers to elevate overall UX maturity.

Skills :

10+ years of professional UX/UI design experience with a strong portfolio showcasing impactful work on both desktop and mobile platforms.

Proven experience developing and refining UX processes and systems in complex environments.

Demonstrated ability to translate business and user needs into elegant, intuitive digital experiences.

Strong understanding of responsive design, accessibility, and usability best practices.

Proficiency in industry-standard design tools such as Figma, Adobe XD, Sketch, and prototyping tools.

Experience working in Agile or iterative development environments.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

Quento Technologies seeks a highly skilled Front-End Developer (Angular) with a strong background in software development.

Your responsibilities will entail:

Contract duration: Start with 6 months

Location: JHB

Pay rate: Negotiable

Security Architectures

The Head of Security Architecture for the organization is responsible for designing, implementing, and maintaining robust security architectures that protect sensitive data in compliance with regulations such as POPIA, GDPR. This role is critical in safeguarding the confidentiality, integrity, and availability of electronic health records (EHR), patient and employee information, medical devices, and cloud-based healthcare services. The role will focus on designing and developing security architecture that aligns business and corporate security strategy. The role will collaboratively direct Security Architects, IT, and Engineers to design and build security controls and solutions compliant with approved enterprise architecture frameworks and standards across business and digital.

What will you bring?

Risk-based decision-making - expert in ISO 27001 / NIST / CIS controls, able to quantify and articulate risk, then select proportionate, cost-effective controls.

Pen-testing & threat-modelling - scoping, overseeing, and translating results into enforceable patterns and backlog items.

Influential communication - proven ability to engage C-suite and delivery stakeholders alike, adapting style to gain agreement and drive secure-by-design culture.

Job title: Information Security Architect

Contract duration: Start with 6 months

First preference: EEE candidates

Location: JHB

The Head of Security Architecture for the organization is responsible for designing, implementing, and maintaining robust security architectures that protect sensitive data in compliance with regulations such as POPIA, GDPR. This role is critical in safeguarding the confidentiality, integrity, and availability of electronic health records (EHR), patient and employee information, medical devices, and cloud-based healthcare services. The role will focus on designing and developing security architecture that aligns business and corporate security strategy. The role will collaboratively direct Security Architects, IT, and Engineers to design and build security controls and solutions compliant with approved enterprise architecture frameworks and standards across business and digital.

Key Responsibilities:

Job Description

Experience: 5-8 Years

Location: Pune, IN

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

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Do

1. Instrumental in understanding the requirements and design of the product/ software

• Develop software solutions by studying information needs, studying systems flow, data usage and work processes
• Investigating problem areas followed by the software development life cycle
• Facilitate root cause analysis of the system issues and problem statement
• Identify ideas to improve system performance and impact availability
• Analyze client requirements and convert requirements to feasible design
• Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
• Conferring with project managers to obtain information on software capabilities

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2. Perform coding and ensure optimal software/ module development

We are currently recruiting on behalf of an international ship management company, a global leader in the industry, for a Software Developer – Business Applications (ASP.NET C#). The Business Applications Programmer is responsible for designing, developing, and maintaining business-critical software solutions using ASP.NET C#.

Key Duties and Responsibilities