Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading tech company. This position is perfect for individuals who are tech-savvy and passionate about delivering exceptional customer support. You will assist clients in German, addressing inquiries related to products, services, and technical support, all from the comfort of your home in Greece.

Key Responsibilities

• Manage customer inquiries related to tech products and services via phone, email, and live chat in German.
• Provide detailed information on product features, troubleshooting steps, and account management.
• Assist customers with installation and technical support issues, ensuring a smooth user experience.
• Record and document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to escalate and resolve complex issues when necessary.
• Stay updated on new product launches, updates, and industry trends to provide relevant information to customers.

Requirements

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Premium Appliance Manufacturer in Greece. This role is perfect for individuals who are passionate about high-quality appliances and delivering exceptional customer service. You will be the voice of the brand, assisting customers in Dutch and ensuring they have a delightful experience with our premium products.

Key Responsibilities

• Manage customer inquiries regarding premium appliances, including product features, warranty issues, and troubleshooting, via phone, email, and chat in Dutch.
• Provide expert advice and assistance to customers, enhancing their understanding of product usage and maintenance.
• Resolve customer complaints and technical problems efficiently, ensuring satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with internal teams to improve service processes and address recurring issues.
• Stay updated on new product launches, features, and industry trends to provide informed support.

Requirements

Software Engineer, AI (0→1 Product Focus)

Full-time | Hybrid

Location: San Francisco Bay Area

We are a high-growth, well-funded technology company pioneering the Composable Customer Data Platform (CDP) and AI Decisioning space. We empower every business user to leverage data and AI for marketing personalization and business operations. We are looking for a product-minded Software Engineer to explore new 0→1 opportunities in AI and define the future of AI-powered marketing.

This is a unique, high-impact role focused on prototyping and shipping entirely new product ideas. You will blend backend engineering, data analysis, and applied AI to create infrastructure and features that generate insights and content from vast customer datasets.

What you'll work on:

Senior Software Engineer (Foundational Team)

Full-time | On-site

Location: Williamsburg, Brooklyn, NYC

We are a high-growth, AI-native platform redefining the infrastructure for the $600B digital advertising ecosystem. We seamlessly connect brands and creators, enabling performant, scalable, and authentic marketing through true word-of-mouth at scale. We are seeking a Senior Software Engineer to join us as a foundational member of the engineering team.

You will work directly with our founders to design, build, and launch new product features across the full stack. This role offers significant ownership and the opportunity to tackle complex, impactful engineering problems in a high-performance environment.

What You Will Do:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

Senior Software Engineer

Location: Williamsburg, Brooklyn, NYC (100% On-site)

Compensation: $150,000 - $225,000 (Base Salary) + Competitive Equity

We are building the future of digital advertising, transforming the $600B ecosystem by enabling brands to buy creator media like they buy Meta or Google ads. Our AI-native platform delivers performant, scalable, and authentic creator-led marketing, compressing weeks of manual sponsorship work into seconds. Backed by top-tier VCs and named to Forbes’ list of Next Billion Dollar Startups, we are seeking a Senior Software Engineer to join as a foundational member of the engineering team.

As a Senior Software Engineer, you will work directly with our founders, designing, building, and launching new product features from the first line of code to production. You will have significant autonomy and ship real functionality every week, tackling complex engineering problems that directly shape our product and business outcomes.

In this role, you will:

Software Engineer (Early Team Member)

Location: San Francisco, CA (On-site)

We are a rapidly growing, well-funded startup building an innovative AI-powered productivity tool for professional teams. We help users capture, organize, and utilize insights from their daily conversations, making every meeting more valuable. You'll be joining a small, high-impact team of experienced engineers as employee #5 and play a crucial role in shaping our product and technical foundation.

This is an end-to-end engineering role where you will take ownership of features from conception to deployment. We're looking for a highly motivated and quality-focused individual who takes pride in their craft.

What You'll Do:

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food and dedicated to providing excellent customer experiences, this role is ideal for you. You will assist customers by addressing their inquiries related to products, services, and orders while communicating effectively in Czech.

Key Responsibilities

• Handle customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in Czech.
• Provide detailed information about product availability, pricing, and promotions.
• Assist customers with order processing, modifications, and cancellations.
• Resolve customer complaints efficiently, ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with the logistics and operational teams to ensure timely fulfillment of orders.
• Stay informed about industry trends and new product offerings to better serve customers.

Requirements