German Speaking Customer Service for Cloud Services Provider - Work In Greece
Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a leading Cloud Services Provider, with a unique opportunity to work in Greece. This role is perfect for individuals who are interested in cloud technology and passionate about helping customers find the right solutions. You will be responsible for providing exceptional customer service and technical support in German, ensuring client satisfaction.
Key Responsibilities
- Respond to customer inquiries regarding cloud services, products, and support via phone, email, and live chat in German.
- Assist customers with account setup, service troubleshooting, and feature usage.
- Provide information on cloud solutions tailored to customer needs and business requirements.
- Document customer interactions accurately and assist in maintaining service records in the CRM system.
- Collaborate with technical teams to resolve complex issues and ensure effective service delivery.
- Stay updated on industry trends and advancements in cloud technology to provide knowledgeable support.
Requirements