Mercier Consultancy MD is searching for an enthusiastic Italian Customer Care Agent to join our dynamic team. This position is fully remote and available across Greece, offering you the chance to work from the comfort of your home. As an essential member of our e-commerce division, you will be responsible for delivering exceptional customer service to our Italian-speaking clients, enhancing their shopping experience with our products.

Key Responsibilities

• Provide high-quality customer support in Italian through various channels, including phone, email, and live chat.
• Assist customers with inquiries regarding orders, products, and services, ensuring a smooth and pleasant experience.
• Record and maintain accurate customer interactions and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge, promotions, and any changes in the e-commerce platform.

Requirements

Sales & Marketing Manager - Decentralized Physical Infrastructure (DePIN)

Location: Remote - Fully remote - Any timezone

Compensation: $42K - $60K

We are a venture-backed startup and a leading online distributor and holistic service provider in the rapidly growing Decentralized Physical Infrastructure (DePIN) ecosystem. Our core business combines an online store with a comprehensive suite of services, supporting innovative DePIN and Web3 projects from concept to final product distribution. We are seeking a Sales & Marketing Manager to own both client acquisition and campaign execution.

You will play a key role in driving business development for our marketing and consulting services, managing B2B relationships with partners, and executing high-impact campaigns across all channels. This role requires an entrepreneurial, hands-on professional who can operate independently, strategically advise clients, and ensure their Web3 ideas achieve real-world adoption.

Key Responsibilities:

Location: Santa Ana, California 

Type: Part-Time (20-30 hours per week)

Salary: $30 per hour

Company Overview:
eJam is a dynamic, privately-owned e-commerce, marketing & advertising company with a strong focus on AI and marketing training. We thrive in high-velocity environments where creativity meets operational discipline. As we continue to scale, we’re seeking a creative operations pro to bring structure and execution muscle to our creative production workflows.

Role Summary:
We’re looking for a Creative Project Coordinator — someone who thrives on bringing clarity, structure, and precision to fast-moving creative environments. You’ll serve as the link between strategy, production, and post-production teams, ensuring every deliverable is on track, every deadline is met, and every stakeholder is aligned. If you excel at turning creative chaos into seamless execution, this role is for you!

Key Responsibilities:

This role ensures the success, growth, and optimization of a digital commerce platforms by driving product strategy, execution, and continuous improvement. It connects cross-functional teams — business, technology, operations, and marketing — to deliver seamless customer and partner experiences while achieving commercial and operational goals.

Key Accountabilities & Decision Ownership

• Product Strategy & Roadmap – Define and prioritize product initiatives aligned with business objectives.
• Execution & Delivery – Lead agile squads and oversee full product lifecycles from ideation to launch.
• Analytics & Business Insights – Use data and KPIs to inform product priorities and performance improvements.
• Cross-Functional Collaboration – Align with engineering, marketing, design, and operations teams.
• Platform Ownership & Innovation – Ensure platform reliability, scalability, and customer satisfaction.
• Campaigns & Growth Initiatives – Drive digital growth through experimentation and user acquisition strategies.

Core Competencies

(Proficiency Levels Required: Advanced unless otherwise stated)

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.

Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.

Job Overview:

Oversees Hyperone’s website and mobile app from a commercial perspective, managing the full commercial scope including planning, category management, digital advertising, partnerships, and marketplace operations. Leads a team of 17 members, including 5 direct reports, to drive online growth, optimize product performance, and enhance digital revenue streams

Job Responsibilities

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.

Job Overview

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

Join our client’s Nordic Clothing Brand Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Danish Online Fashion Brand support team.

What you will do:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

Requirements

We are looking for a proactive and ambitious Partnership Specialist to grow our Spanish brand catalogue and develop lasting relationships with local and global partners. You will be responsible for driving market expansion, onboarding new brands, and creating sustainable partnerships that contribute to the company’s overall growth and success.

What you’ll do:

• Negotiate with leads to secure the best financial and operational terms for cooperation;
• Manage partnership agreements, including terms, conditions, rates, timelines, and operational processes;
• Build long-term relationships with partners, ensuring smooth onboarding and continuous collaboration;
• Identify new opportunities and expand our catalogue with relevant and high-demand brands;
• Collaborate with our European team to align local strategy with global growth goals.

What we’re looking for:

• Fluent Spanish (native or C1) and strong English skills;
• Proven experience in negotiations, account management, or business development in retail, FMCG, e-commerce, or fintech;
• Strong analytical and communication skills — ability to balance business interests and build win-win deals;
• Proactive, self-driven, and comfortable working in an international, fast-paced environment.

Will be a plus:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role: