Join the exciting team at Mercier Consultancy MD as we seek enthusiastic Italian Speaking Customer Service Representatives for the telecommunications industry! This is your chance to be part of a dynamic environment where your passion for customer service will shine. In this engaging role, you'll connect with customers, providing them with the information and support they need to navigate their telecommunications needs with ease.

What You'll Do

• Connect with customers through phone, email, and live chat, addressing their inquiries regarding telecom services, products, and plans in Italian.
• Guide customers with service activations, troubleshooting, and billing inquiries while ensuring a smooth experience.
• Assist clients with managing their accounts and making informed decisions on their services.
• Tackle customer issues and complaints with empathy and efficiency, ensuring their satisfaction at every touchpoint.
• Stay in-the-know about the latest telecommunications trends, products, and promotional offers to provide top-notch service.
• Keep detailed records of customer interactions in our CRM system to streamline support.
• Collaborate with your dedicated team members to improve service processes and customer experiences.

Requirements

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our partner companies is currently looking for a Business Development Representative in the United States.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Principal Product Designer in the United States.

This role is a unique opportunity for a senior individual contributor to shape the future of a health-focused digital platform. As a Principal Product Designer, you’ll lead strategic design initiatives across key product areas, working at the intersection of user experience, product innovation, and cross-functional collaboration. You will help define and unify the product vision while raising the bar for design quality across platforms. This is a high-impact role where you’ll be expected to champion the user experience, mentor peers, and partner with stakeholders to deliver seamless, accessible, and intuitive design solutions that empower users to live healthier lives.

Accountabilities:

Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager in USA.

In this role, you will own a set of large strategic accounts, ensuring maximum customer satisfaction and product engagement. You will partner with customers from the beginning of their journey to understand their desired outcomes, helping them realize value through high product adoption, implementation of best practices, and ongoing support. You will be instrumental in driving customer retention, champion growth, and ensure the customer experience is optimized at every touchpoint throughout the lifecycle.

Accountabilities: