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Zendesk Administrator

posted by: spj_bot

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking a sharp, detail-driven Zendesk Administrator to support our Field Operations team. The Zendesk Administrator – Field Operations serves as the primary owner of the Zendesk platform used to manage Field Operations communications and support tickets, ensuring the system is organized, optimized, and operating efficiently day to day.

In this role, you will configure and maintain workflows that improve ticket routing, visibility, and responsiveness across teams. Acting as an operational “traffic controller,” you will build structure through automation, queue management, and performance tracking to ensure requests move to the right teams at the right time. You will also partner closely with Field Operations leadership, Analytics, and Knowledge teams to enhance efficiency, accountability, and communication through effective Zendesk configuration and ongoing platform oversight.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Job Skills

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Senior Business Analyst

posted by: spj_bot

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Summary:

We are seeking a Senior Business Analyst to lead the functional design and delivery of mission-critical platforms tailored for the Saudi market. This role requires a deep understanding of the KSA Digital Government & Financial Ecosystem.

You will act as the bridge between stakeholders and engineering teams, translating local regulatory mandates into scalable digital workflows. You will design systems that not only handle financial ledgers but also seamlessly talk to national infrastructure—whether that is clearing payments through SAMA/Mada or authenticating leases via Ejar/Mullak.

Key Responsibilities:

Job Skills

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Principal Business Analyst

posted by: spj_bot

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Summary:

We are seeking a Principal Business Analyst to lead the functional design and delivery of mission-critical platforms tailored for the Saudi market. This role requires a deep understanding of the KSA Digital Government & Financial Ecosystem.

You will act as the bridge between stakeholders and engineering teams, translating local regulatory mandates into scalable digital workflows. You will design systems that not only handle financial ledgers but also seamlessly talk to national infrastructure—whether that is clearing payments through SAMA/Mada or authenticating leases via Ejar/Mullak.

Key Responsibilities:

Job Skills

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Head Of SAP Finance Product

posted by: spj_bot

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are looking for a visionary Head of SAP Finance Product to bridge the gap between financial strategy and technical execution. In this pivotal role, you will not just "manage" our SAP landscape; you will own it as a Product. You will drive the roadmap for our SAP S/4HANA ecosystem, ensuring it serves as a scalable, automated, and compliant backbone for our rapidly growing Fintech operations in Saudi Arabia.

You will lead a cross-functional team to deliver high-velocity financial innovations while ensuring strict adherence to SAMA (Saudi Central Bank) cybersecurity guidelines and ZATCA Phase 2 e-invoicing integrations.

Key Responsibilities

1. Product Strategy & Roadmap Ownership

Job Skills

layers cross functional team leadership act integrations new product innovations bank automation arabic systems payment ul scalable integration manage systems product bank statement e invoicing business requirement cybersecurity phase withholding tax fiori visionary landscape project manager computer science financial datum sap system bridge consultants treasury financing vendor management finance long term technical solutions product strategy delivery quality integrating swift financial acumen multi purpose banking operations stakeholder management automated prioritize innovative translating adoption ABAP treasury management real time system integrators host e invoices payment gateway ar automated workflows english investment e user experience audit trail MBA month end closing financial strategy track
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