Mercier Consultancy Medical is seeking enthusiastic Nederlands/Vlaamse Klantenservice-vertegenwoordigers to join our team remotely from Greece! If you have a passion for customer service and enjoy helping others, this is the perfect opportunity for you. As a Customer Service Representative, you will be the first point of contact for our clients, assisting them with their inquiries and ensuring a high level of satisfaction. We are committed to providing a positive working environment that values your contributions and supports your professional growth.

Key Responsibilities

• Provide exceptional customer service to clients through various channels (phone, email, and chat).
• Identify and resolve customer issues and queries in a timely manner.
• Document all customer interactions and maintain accurate records.
• Assist in the development of customer service procedures and best practices.
• Collaborate with team members to enhance customer satisfaction and loyalty.
• Stay updated on product knowledge and services offered by the company.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Nederlands/Vlaamse Klantenservice Medewerker (Customer Service Representative) in the vibrant city of Lisbon! If you are fluent in Dutch or Flemish and have a passion for providing outstanding customer service, we want to hear from you. In this role, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. We offer a competitive salary of 2000 Euro per month, as well as a dynamic work environment and the chance to be part of an international team.

Key Responsibilities

• Manage incoming customer inquiries via phone, email, and chat in Dutch or Flemish.
• Provide accurate information and support to clients regarding products and services.
• Resolve customer complaints and issues efficiently while maintaining a positive attitude.
• Document customer interactions and update records as necessary.
• Collaborate with team members to improve service processes and experiences.
• Participate in training sessions to enhance product knowledge and service skills.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity to start your sales career abroad! 🌍
We are looking for motivated Dutch/Flemish speakers who are eager to take their professional journey to the next level with a paid relocation to Bulgaria. This position combines business development with a vibrant living environment, where you will be part of a dynamic team aiming at driving sales and growth.

Key Responsibilities

• Engage with potential clients through various channels to introduce our products and services.
• Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.
• Conduct market research to identify new business opportunities and sales leads.
• Collaborate with the sales team to develop sales strategies and achieve targets.
• Document all customer interactions and maintain accurate records in the CRM system.
• Participate in training programs to enhance sales skills and knowledge of the market.
• Adjust to the local culture and assist new clients in navigating our offerings effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Klantenadviseur Energie (Customer Advisor Energy) to join our team in Bulgaria, with the added benefit of paid relocation. In this role, you will be instrumental in assisting customers with their energy needs, providing expert advice and ensuring they receive exceptional service while navigating the energy market.

Key Responsibilities

• Provide inbound customer support by addressing inquiries related to energy products and services.
• Guide customers through their options and assist them in choosing the best energy plans for their needs.
• Handle issues and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal departments to resolve customer concerns effectively.
• Stay updated on industry regulations, trends, and energy solutions to offer informed recommendations to clients.

Requirements

Mercier Consultancy MD is seeking a dynamic Content Moderator fluent in Dutch/Flemish and English to join our team in Sofia, Bulgaria! This position includes relocation to the vibrant city of Sofia, providing individuals with a unique opportunity to engage in a multicultural work environment while making a positive impact online. In this role, you will be responsible for reviewing and moderating user-generated content to ensure it adheres to community standards and policies, helping to cultivate a safe online platform for our users.

Key Responsibilities

• Moderate and assess user-generated content in Dutch/Flemish and English to ensure compliance with community guidelines.
• Classify and evaluate content based on established moderation policies.
• Identify and report inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user behavior to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes continuously.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is seeking a Content Moderator fluent in Dutch/Flemish and English to join our growing team in Sofia, Bulgaria! This position comes with a relocation package, providing an exciting opportunity for individuals looking to embrace a new cultural experience while contributing to a safe online environment. As a Content Moderator, you will be responsible for reviewing and managing user-generated content to ensure it meets our community standards, fostering a positive experience for our users.

Key Responsibilities

• Moderate and evaluate user-generated content in both Dutch/Flemish and English to ensure compliance with community guidelines.
• Classify content accurately based on established moderation policies.
• Identify and report any inappropriate content or violations to the appropriate teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Collaborate with team members to improve content moderation processes and best practices.
• Stay informed about company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch or Flemish Speaking Customer Service Representatives to work with a leading Belgian Telecommunications and ICT Provider. In this role, you will be the key point of contact for customers, assisting them with various inquiries and ensuring they receive exceptional service throughout their experience.

Key Responsibilities

• Deliver outstanding customer support in Dutch or Flemish through phone, email, and chat for all telecommunications and ICT-related queries.
• Assist customers with information regarding products, services, account management, and troubleshooting.
• Handle and resolve customer complaints effectively while ensuring customer satisfaction.
• Document all customer interactions clearly and accurately in the CRM system.
• Work closely with technical support and other internal teams to address customer needs promptly.
• Stay updated on industry trends, product knowledge, and service offerings to provide informed support.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Dutch or Flemish Speaking Customer Service Representatives to join a prominent Belgian Telecommunications and ICT Provider. In this role, you will be instrumental in delivering outstanding customer support to clients, helping them navigate their telecom and ICT needs with ease and professionalism.

Key Responsibilities

• Provide exceptional customer service in Dutch or Flemish via phone, email, and chat for various telecommunications and ICT inquiries.
• Assist customers with product inquiries, account management, billing questions, and service-related issues.
• Resolve customer complaints swiftly and efficiently to ensure a high level of satisfaction.
• Document customer interactions accurately, maintaining up-to-date records in the CRM system.
• Collaborate with internal teams to address customer needs and implement effective solutions.
• Stay informed about the latest products, services, and industry developments to provide knowledgeable support.

Requirements

Next Job Abroad is delighted to offer a unique opportunity for a Flemish Speaking Customer Service Representative to join our team in beautiful Bulgaria. This role is designed for enthusiastic individuals who love assisting customers and are looking to build a rewarding career in a dynamic environment. You will be responsible for providing top-tier support to our Flemish-speaking clients, addressing their queries, and ensuring an outstanding customer experience.

With fully paid relocation, you can embark on this adventure with ease, discovering the rich culture and history of Bulgaria while advancing your professional career.

Responsibilities

• Provide exceptional customer service to Flemish-speaking customers through various channels, including chat, email, and phone.
• Assist customers with inquiries related to gaming accounts, promotions, and technical issues.
• Resolve problems efficiently to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service offerings and customer experience.
• Stay informed on company services and industry trends to provide accurate information to customers.

Requirements

Next Job Abroad is delighted to offer a unique opportunity for a Flemish Speaking Customer Service Representative to join our team in beautiful Bulgaria. This role is designed for enthusiastic individuals who love assisting customers and are looking to build a rewarding career in a dynamic environment. You will be responsible for providing top-tier support to our Flemish-speaking clients, addressing their queries, and ensuring an outstanding customer experience.

With fully paid relocation, you can embark on this adventure with ease, discovering the rich culture and history of Bulgaria while advancing your professional career.

Responsibilities

• Provide exceptional customer service to Flemish-speaking customers through various channels, including chat, email, and phone.
• Assist customers with inquiries related to gaming accounts, promotions, and technical issues.
• Resolve problems efficiently to ensure customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service offerings and customer experience.
• Stay informed on company services and industry trends to provide accurate information to customers.

Requirements