About the Role:

Step into a world of wonder at Mercier Consultancy MD as a Danish Customer Service Representative for a leading magical streaming universe! If you have a passion for customer service and a love for enchanting entertainment, this is the role for you.

In this position, you'll be the guiding light for our Danish-speaking customers, helping them navigate the vibrant offerings of the magical streaming platform. You’ll assist them with inquiries, provide solutions, and ensure they have an extraordinary experience every time they engage with our services.

Your Responsibilities:

• Deliver exceptional customer service to Danish-speaking clients by assisting with inquiries related to our magical streaming content.
• Utilize various communication channels, including phone, email, and chat, to provide swift and accurate responses.
• Collaborate with team members and contribute to a supportive team environment.
• Understand and promote the enchanting catalog available on the platform, keeping customers informed about new releases and features.
• Participate in training sessions to enhance your knowledge about the service and develop your customer service skills.

Requirements

Founding Full-Stack / iOS Engineer – Accountability Protocol

Location: Remote - U.S. Timezones (NYC Office)

Compensation: $140K - $200K

Join a dynamic early-stage team building an innovative accountability protocol that sits at the intersection of consumer technology and blockchain. Our mission is to leverage phone and wearable data as an oracle to enable users to stake money on personal goals, creating powerful "commitment contracts." This is a unique opportunity to secure a founding-level seat and drive the technical direction of a high-impact consumer product.

As the Founding Full-Stack Engineer, you will be responsible for accelerating the buildout of our core consumer-facing product: a beautiful, fast, and highly reliable native iOS application. This app uses blockchain rails behind the scenes to power our innovative accountability system.

Your Mission & Responsibilities:

Mercier Consultancy MD is excited to announce a position for French Support for the Leading Search Engine Machine, offering remote work opportunities from Greece. This role is perfect for individuals who are passionate about technology and customer service, allowing them to assist French-speaking users in navigating and optimizing their experience with our client's search engine products.

Key Responsibilities

• Provide exemplary support to French-speaking users via chat, email, and phone, addressing inquiries and resolving issues related to the search engine.
• Guide customers in understanding the functionalities and features of the search engine machine to enhance their usage.
• Document all interactions and ensure detailed records are maintained for reference and quality assurance.
• Collaborate with technical teams to escalate complex issues and ensure swift resolutions.
• Stay updated on product features, updates, and industry trends to provide informed assistance to users.
• Conduct user training sessions and provide recommendations for optimal use of the search engine machine.

Requirements

Join Our Team!

Are you fluent in Italian and searching for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Italian Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Engage with clients through various communication channels including phone, email, and chat.
• Utilize our client systems to provide high-quality service effectively.
• Collaborate with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective client communication.
• Strong communication skills coupled with a customer-oriented approach.
• Willingness to learn new technologies and tools compatible with remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Mercier Consultancy MD invites you to apply for the position of Bilingual Hotel Booking Specialist (Dutch), where you’ll enjoy the freedom of remote work from the beautiful landscapes of Greece! In this role, you will be responsible for assisting clients with their hotel reservations, ensuring a smooth and enjoyable booking experience.

Key Responsibilities

• Support Dutch-speaking clients with hotel booking inquiries and reservations through various communication channels, including phone, email, and chat.
• Provide detailed information about hotel options, amenities, and pricing to help clients make informed decisions.
• Process bookings accurately, ensuring all client preferences are correctly captured and confirmed.
• Handle customer issues or inquiries with professionalism and efficiency, aiming for a high level of client satisfaction.
• Maintain accurate records of client interactions and bookings in our CRM system.
• Stay updated on hotel trends, properties, and offers to provide clients with the best options available.

Requirements

Join Our Team!

Are you fluent in Spanish and looking for a thrilling opportunity that involves relocating to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and dynamic Spanish Speaking Customer Representative.

This role offers you the chance to immerse yourself in a new culture while making significant contributions to our customer service team.

Your Role:

• Provide top-notch customer support to Spanish-speaking clients, ensuring their inquiries are addressed professionally and promptly.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become acquainted with our client systems to offer exceptional service.
• Collaborate with colleagues to ensure swift resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is necessary for effective communication with clients.
• Excellent communication skills and a strong commitment to customer satisfaction.
• Willingness to learn and adapt to new technologies and tools.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Greece to seize this amazing opportunity!

Benefits

Join Our Dynamic Team!

Are you a fluent Swedish speaker eager for an international adventure? Mercier Consultancy MD is thrilled to announce an opening for a Swedish Speaking Customer Representative with the exciting opportunity for paid relocation to beautiful Greece!

Your Responsibilities:

• Deliver top-notch customer service to our valued Swedish-speaking clients.
• Handle inquiries and provide solutions through various communication platforms including phone, email, and chat.
• Maintain a deep understanding of our services and products to assist clients effectively.
• Work collaboratively with team members to ensure swift resolution of customer concerns.

Requirements

Key Requirements:

• Fluency in Swedish (both verbal and written) is a must.
• Exceptional communication and interpersonal skills, with a strong focus on customer satisfaction.
• A willingness to learn new tools and technologies relevant to the role.
• Proactive mindset with the ability to handle challenges in a bustling work environment.
• Eagerness to relocate to Greece and embrace a new cultural experience!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity to enhance your career in a beautiful location? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Danish Speaking Customer Representative.

This role includes the fantastic advantage of paid relocation to Greece, allowing you to experience a vibrant lifestyle while making a significant impact in our customer service team.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get acquainted with our client systems to deliver outstanding service.
• Collaborate with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Willingness to learn and adapt to new technologies required for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria.

This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism.
• Communicate effectively through various channels such as phone, email, and chat.
• Become familiar with our client systems to provide high-quality assistance.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote and in-office work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Sofia, Bulgaria for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position includes the amazing benefit of paid relocation to Greece, allowing you to embrace a vibrant lifestyle while making a significant contribution to our customer service team.

Your Role:

• Provide exceptional customer support to Portuguese-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through multiple channels including phone, email, and chat.
• Utilize our client systems to offer high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills with a focus on customer satisfaction.
• Eager to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits