Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionizing the healthcare landscape through advanced analytics.

Responsibilities

• Client & Stakeholder Management
• Serve as the primary consulting partner for client marketing teams.
• Translate client business goals into actionable campaign strategies and roadmaps.
• Build trusted relationships with senior marketing and analytics stakeholders.

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional service. As a customer service representative, you will assist clients with their inquiries and concerns regarding pharmaceutical products and services, ensuring they receive accurate and timely information in French.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
• Provide information on medication details, side effects, dosage, and product availability.
• Assist healthcare professionals and customers with order management, billing details, and service inquiries.
• Resolve customer complaints and questions efficiently while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for compliance and quality control.
• Collaborate with internal teams to ensure prompt resolution of customer issues and enhance service delivery.
• Stay updated on industry regulations, product knowledge, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional customer support. As a representative, you will assist clients with their inquiries regarding pharmaceutical products and services, ensuring a high standard of service in Slovenian.

Key Responsibilities

• Handle customer inquiries related to pharmaceutical products, prescriptions, and health services via phone, email, and chat in Slovenian.
• Provide accurate information regarding product availability, usage instructions, and side effects.
• Assist customers with order placements, changes, and tracking their pharmaceutical deliveries.
• Resolve customer issues and complaints effectively, ensuring high levels of satisfaction.
• Document all customer interactions comprehensively in the CRM system for follow-up and quality control.
• Collaborate with internal teams to ensure a seamless customer experience and timely resolution of inquiries.
• Stay informed about industry regulations and changes to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent with a leading multinational cybersecurity company. This role is essential for delivering exceptional customer support to Dutch-speaking clients, helping them navigate their cybersecurity needs and ensuring they receive timely assistance.

Responsibilities

• Provide support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to cybersecurity products and services.
• Clarify product features, assist with account management, and troubleshoot issues effectively.
• Resolve customer complaints with professionalism and a strong focus on customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for consistency and quality control.
• Work closely with internal teams to escalate technical issues and ensure prompt resolution.
• Stay updated on the latest cybersecurity trends and product information to provide informed support to clients.

Requirements

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.