Mercier Consultancy MD is looking for a German Speaking Platform Support Specialist to join our team, working in the beautiful setting of Greece! In this exciting role, you will be responsible for assisting our German-speaking clients who utilize our online marketplace. Your expertise will help customers navigate the platform effectively, ensuring they have a positive experience.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our online marketplace via email, chat, and other digital communication channels.
• Assist clients with inquiries regarding platform features, account management, and troubleshooting issues.
• Guide customers through the process of using the marketplace, ensuring they receive the necessary support to maximize their experience.
• Document issues and interactions in our support system for quality assurance and reporting purposes.
• Collaborate with the product team to relay customer feedback and suggest improvements to enhance user experience.
• Stay informed about marketplace updates, policies, and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Technical Support Agent to work remotely from Greece, offering a competitive salary of 1722 Euro per month. This position is perfect for individuals who are enthusiastic about technology and customer service, and who are looking to make a difference by helping our Dutch-speaking clients navigate technical challenges related to our products.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking customers via telephone, email, and live chat.
• Diagnose and resolve technical issues efficiently and effectively.
• Guide customers through solutions with clear and concise instructions.
• Accurately document customer issues and solutions within our support system.
• Collaborate with the product and engineering teams to escalate complex technical issues when necessary.
• Keep up-to-date with product changes and developments to continuously improve the support experience.

Requirements

Mercier Consultancy MD is seeking an Italian Speaking Technical Support Agent to join our team in Greece. This position is an excellent opportunity for someone passionate about technology and customer service, helping our clients navigate technical challenges with our products. As a Technical Support Agent, you will have the chance to work in a dynamic environment and directly contribute to enhancing our customers' experiences.

Key Responsibilities

• Assist Italian-speaking customers by providing top-notch technical support via phone, email, and chat.
• Effectively diagnose and troubleshoot technical issues related to our products and services.
• Guide customers through solutions with clear and concise instructions.
• Document customer issues and resolutions accurately in our support system.
• Collaborate with product and engineering teams to address and escalate complex technical problems.
• Stay informed on product updates and technical changes to continuously provide effective support.

Requirements

Mercier Consultancy MD is looking for an enthusiastic Italian Customer & Technical Support Representative to join our team in Athens, Greece. This role is ideal for individuals who are passionate about customer service and have a knack for technical problem-solving. You will assist our Italian-speaking clients by addressing their inquiries and technical issues, ensuring they receive the best support during their experience with our products.

Key Responsibilities

• Provide exceptional customer service and technical support to Italian-speaking clients via phone, email, and chat.
• Troubleshoot and resolve inquiries related to products, services, and technical issues effectively.
• Guide customers through processes and product functionalities, ensuring they have a clear understanding.
• Maintain accurate documentation of customer interactions and resolutions within the support system.
• Collaborate with cross-functional teams to identify recurring issues and contribute to improvements.
• Stay current on product knowledge and industry updates to enhance support quality.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Technical Support Specialist in Athens, Greece. If you have a passion for technology and enjoy helping customers solve their technical challenges, this position is perfect for you. As a key member of our support team, you will assist Danish-speaking clients and ensure they receive outstanding support for their automotive products and services.

Key Responsibilities

• Provide technical support to Danish-speaking customers through various communication channels, including phone, email, and chat.
• Analyze and troubleshoot technical issues related to automotive products, offering timely solutions.
• Educate customers on product specifications, features, and technical functionalities.
• Maintain accurate records of customer interactions and issue resolutions within the support system.
• Collaborate with internal teams to escalate and address more complex issues effectively.
• Stay updated on the latest automotive technologies and industry trends to provide high-quality support.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Technical Support Specialist within the car industry, located in vibrant Athens, Greece. This role is perfect for tech-savvy individuals who are passionate about automobiles and delight in helping customers navigate technical challenges. You will play a crucial role in providing exceptional support to Norwegian-speaking clients and ensuring they have a seamless experience with our products.

Key Responsibilities

• Assist Norwegian-speaking customers with technical inquiries related to automotive products and services through phone, email, and chat.
• Diagnose and troubleshoot technical issues, providing timely and effective solutions.
• Educate customers on product features and functionalities to enhance their usage and experience.
• Maintain accurate records of customer interactions and technical issues in the support system.
• Collaborate with the technical team to resolve more complex issues and improve product offerings.
• Stay informed about the latest automotive technologies and industry trends to provide informed guidance to customers.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Email Support Agent, based in Sofia. This unique role focuses exclusively on providing email support to our Polish-speaking customers. As part of our dynamic team, you will help clients resolve their inquiries efficiently while ensuring exceptional customer satisfaction.

Key Responsibilities

• Respond promptly and professionally to Polish-speaking customers through email correspondence.
• Handle inquiries related to products, services, and general customer support issues.
• Provide detailed and accurate information to customers to resolve their queries effectively.
• Document all interactions and maintain thorough records in our support system.
• Collaborate with internal teams as needed to ensure customer issues are fully resolved.
• Stay updated on company policies, product offerings, and industry trends to provide informed support.

Requirements

Revenue Operations Manager - Blockchain Infrastructure

Location: Remote - Must be in the European Union (remote-first, office optional). France/ Paris or as close as possible, is always preferred.

Compensation: $80K - $120K

Join a stellar team of leaders and experts building the backbone of blockchain wallet infrastructure for the next financial era. We are hiring a Revenue Operations Manager to act as the essential air-support system for our commercial teams, ensuring they have the reliable, well-structured data needed to accelerate deals and run effective campaigns. You will own and optimize all CRM data, lead generation workflows, and sales/marketing automation.

Reporting to the Head of Marketing, you will own the entire sales and marketing tech stack, providing the leverage necessary for high-growth and efficiency. Your focus is maximizing revenue by ensuring data cleanliness, automating workflows, and providing actionable insights, allowing sales and marketing to focus on conversations and strategy rather than manual tasks.

Responsibilities:

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Service-Disabled Veteran-Owned Small Business. If you are looking for a company who has an overall rating on Glassdoor of 4.9 and who puts their people first, then continue to read below and join the FirstDiv team!

First Division Consulting is seeking experienced EW Systems Technicians to support field training, technical support, and integration of ground-based and shipboard Electronic Warfare (EW) Radio Frequency (RF) systems. These positions are based on-site in one of three OCONUS locations and require regular regional travel to conduct hands-on training and technical support for Military and NATO end users.

Key Responsibilities: