Mercier Consultancy MD is excited to announce a fantastic opportunity for Dutch/Flemish Speaking Technical Online Support Specialists willing to relocate to Sofia, Bulgaria. This role invites individuals with a passion for technology and customer service to provide support to our Dutch and Flemish-speaking customers as they navigate our products and services.

Key Responsibilities

• Deliver exceptional technical support to Dutch and Flemish-speaking customers through online communication channels.
• Diagnose and resolve a range of technical issues efficiently, ensuring high levels of customer satisfaction.
• Guide clients through troubleshooting processes and offer clear, step-by-step instructions.
• Maintain detailed records of customer interactions and troubleshoot processes in our support system.
• Collaborate with internal teams to address complex issues and enhance customer experience.
• Stay updated on new product releases, service changes, and technical advancements to support customers effectively.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

Join Mercier Consultancy MD as a German Speaking IT Support Agent specializing in technology, and take advantage of our paid relocation to Greece! This role is perfect for tech-savvy individuals who enjoy assisting customers and resolving IT challenges. In this position, you will engage with our German-speaking clientele, providing top-notch support for their technical needs and ensuring a seamless experience with our products.

Key Responsibilities

• Deliver exceptional IT support services to German-speaking customers via phone, email, and chat.
• Troubleshoot a variety of technical issues, ensuring timely and effective resolution.
• Translate technical language into customer-friendly terms to facilitate understanding.
• Maintain accurate records of customer interactions and resolutions in our support system.
• Work closely with engineering and product teams to escalate and fix complex issues.
• Keep abreast of new product features and technological advancements to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work from Greece. This position is perfect for motivated individuals who are passionate about e-commerce and providing exceptional customer support. You will assist customers in German, helping them navigate various products and services on the platform, ensuring a smooth shopping experience.

Key Responsibilities

• Respond to customer inquiries regarding product listings, order statuses, and account management through phone, email, and live chat in German.
• Assist customers with issues related to payment processing, shipping, and returns.
• Provide guidance on using the online marketplace effectively and resolving any technical issues.
• Document customer interactions meticulously in our CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and operational efficiency.
• Stay updated on marketplace policies, promotions, and new product offerings to provide accurate information to customers.

Requirements

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are looking for a visionary Head of SAP Finance Product to bridge the gap between financial strategy and technical execution. In this pivotal role, you will not just "manage" our SAP landscape; you will own it as a Product. You will drive the roadmap for our SAP S/4HANA ecosystem, ensuring it serves as a scalable, automated, and compliant backbone for our rapidly growing Fintech operations in Saudi Arabia.

You will lead a cross-functional team to deliver high-velocity financial innovations while ensuring strict adherence to SAMA (Saudi Central Bank) cybersecurity guidelines and ZATCA Phase 2 e-invoicing integrations.

Key Responsibilities

1. Product Strategy & Roadmap Ownership

Senior Accounting Manager - Foundational Finance for the Future of Money

Location: New York City (Hybrid)

Compensation: $140K - $175K

We are building a foundational platform designed to transform how value moves globally, focusing on creating a new, efficient financial fabric underpinned by programmable digital dollars. We are a mission-driven company, backed by world-class investors, dedicated to driving the adoption of trusted, accessible, and utility-focused on-chain value.

The Senior Accounting Manager will be a critical hire, reporting to the Director of Finance and taking ownership of key financial operations, specifically bridging traditional accounting discipline with the evolving world of digital assets. You will serve as the primary controller for digital asset accounting, manage relationships with external accounting partners, and lead crucial regulatory reporting submissions.

This role requires a hands-on approach and significant ownership, ideal for a professional eager to shape processes and build scalable financial systems from the ground up within a fast-paced, high-growth startup environment. You will partner closely with engineering, operations, and compliance teams to ensure accurate financial records, timely reporting, and strong internal controls.

Key Responsibilities:

GoMining is a global Bitcoin-powered fintech ecosystem building high-load financial products for users around the world.

We are looking for an experienced Node.js Developer who will strengthen our core backend team, work with high-intensity data flows, and help scale our financial infrastructure.

This role is ideal for someone with strong backend engineering experience in fintech, a deep understanding of product development, and the ability to deliver stable, secure, and scalable systems.

Responsibilities

• Develop and maintain backend services using Node.js with a focus on performance, reliability, and security.
• Implement new product features and integrate financial logic into existing services.
• Work with high-load systems, optimize application performance, and ensure stable service operation.
• Collaborate with product managers, QA engineers, and other developers to deliver end-to-end functionality.
• Integrate third-party APIs, PSPs, internal services, and crypto-related components.
• Write clean, maintainable, well-tested code following best practices and internal guidelines.
• Participate in architecture discussions and drive technical improvements across the backend stack.
• Support existing microservices, troubleshoot production issues, and contribute to automation and observability.

Requirements

At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts.

In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future.

As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working.

Key Responsibilities

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading tech company. This position is perfect for individuals who are tech-savvy and passionate about delivering exceptional customer support. You will assist clients in German, addressing inquiries related to products, services, and technical support, all from the comfort of your home in Greece.

Key Responsibilities

• Manage customer inquiries related to tech products and services via phone, email, and live chat in German.
• Provide detailed information on product features, troubleshooting steps, and account management.
• Assist customers with installation and technical support issues, ensuring a smooth user experience.
• Record and document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to escalate and resolve complex issues when necessary.
• Stay updated on new product launches, updates, and industry trends to provide relevant information to customers.

Requirements

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities