Mercier Consultancy MD is excited to announce a position for Italian Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who love interacting with customers and are passionate about providing top-notch service. As a key member of our team, you will support customers in navigating their retail inquiries and enhancing their shopping experience, all while communicating in Italian.

Key Responsibilities

• Respond to customer inquiries regarding retail products, services, and store policies via phone, email, and live chat in Italian.
• Assist customers with order placements, returns, and any service-related questions.
• Provide detailed product information and recommendations to enhance customer satisfaction.
• Resolve customer complaints and issues promptly and professionally.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with team members to ensure efficient service delivery and promote team objectives.
• Stay updated on product lines, promotions, and industry trends to offer informed assistance.

Requirements

Mercier Consultancy MD is on the lookout for dynamic and customer-oriented individuals for the position of Dutch Speaking Customer Service Representatives in an engaging retail environment. In this role, you will provide outstanding support to customers, assisting them with their queries and ensuring a positive shopping experience. Your primary focus will be on effectively communicating in Dutch, helping our customers feel valued and understood.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and live chat in Dutch.
• Provide product information, assist with orders, and resolve issues related to customer purchases.
• Handle returns, exchanges, and refunds in accordance with company policies.
• Maintain a positive and professional attitude while interacting with customers.
• Document customer interactions and ensure follow-ups are completed.
• Collaborate with team members to enhance customer satisfaction and streamline processes.
• Stay informed about product lines and promotions to better assist customers.

Requirements

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

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Accountabilities: