Mercier Consultancy MD is excited to offer a unique opportunity for French Speaking Customer Service Representatives in the banking industry. This role is tailored for individuals who have a passion for finance and exceptional customer service skills. As a representative, you will support clients with their banking inquiries, providing them with comprehensive assistance in French to ensure a smooth and efficient banking experience.

Key Responsibilities

• Manage incoming customer inquiries regarding banking products, services, and account management via phone, email, and chat in French.
• Assist customers with transaction inquiries, account statements, and digital banking services.
• Provide detailed information on banking options, fees, and promotional offers.
• Resolve customer complaints and issues in a prompt and professional manner.
• Document customer interactions accurately in the CRM system, ensuring compliance with banking regulations.
• Collaborate with various departments to enhance customer service delivery and address client concerns.
• Stay informed about industry changes and banking products to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the finance industry. This position is an excellent opportunity for individuals who are driven, detail-oriented, and enjoy helping customers with their financial inquiries. As a customer service representative, you will provide essential support to clients in Spanish, ensuring they receive accurate information and assistance with their financial needs.

Key Responsibilities

• Handle customer inquiries regarding financial products and services via phone, email, and chat in Spanish.
• Provide assistance with account management, transactions, and troubleshooting issues.
• Educate clients on financial policies, procedures, and regulations.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with financial advisors and back-office teams to resolve customer concerns.
• Stay updated on financial industry trends and company offerings to deliver exceptional service.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for Spanish Speaking Customer Service Representatives in the banking industry. If you are passionate about finance and enjoy providing top-notch customer support, this role is an excellent fit for you. In this position, you will assist clients with their banking needs, ensuring they receive clear and accurate information in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding banking products and services, account management, and financial transactions in Spanish.
• Assist customers with online banking, including troubleshooting issues and providing guidance.
• Educate clients about financial products, services, and policies to enhance their banking experience.
• Resolve inquiries and complaints with professionalism, aiming to achieve high customer satisfaction.
• Document all customer interactions in the CRM system accurately.
• Collaborate with other banking departments to ensure seamless service delivery.
• Stay up-to-date on banking regulations and product offerings to provide informed customer support.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for finance and a commitment to providing outstanding customer service. In this position, you will assist clients in navigating financial products and services while effectively communicating in Polish, ensuring a seamless and positive customer experience.

Key Responsibilities

• Manage customer inquiries regarding financial services, products, and account management via phone, email, and chat in Polish.
• Provide clear and accurate information on banking products, investment options, and loan services.
• Assist customers with account issues, transactions, and general financial advice.
• Resolve customer complaints and concerns promptly to maintain high satisfaction levels.
• Document all customer interactions accurately within our CRM platform.
• Collaborate with other departments to ensure comprehensive support for customers.
• Stay updated on financial regulations and products to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the finance industry. This is an incredible opportunity for individuals who are passionate about providing outstanding service and support in a fast-paced financial environment. You will assist clients across multiple Nordic languages, ensuring they receive the guidance and information needed regarding their financial inquiries.

Key Responsibilities

• Respond to customer inquiries about financial products, services, and account management via phone, email, and chat in the relevant Nordic languages.
• Provide accurate information regarding account status, transactions, and financial regulations.
• Assist clients with troubleshooting issues related to their accounts or services.
• Document all customer interactions meticulously within our CRM system.
• Collaborate with finance and compliance teams to ensure customer requirements are met efficiently.
• Stay updated on financial industry trends and changes in policies to provide timely assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who thrive on providing excellent service and possess a keen understanding of financial products and services. As a representative, you will assist clients with their financial inquiries and provide insightful guidance while ensuring a positive customer experience.

Key Responsibilities

• Manage customer inquiries regarding financial services, products, and accounts via phone, email, and live chat in German.
• Provide accurate information on account management, loan options, and investment services.
• Assist clients in understanding their financial statements, transactions, and fees.
• Resolve client issues and complaints in a timely and professional manner.
• Document all customer interactions and maintain accurate records in the CRM system.
• Work closely with finance teams to ensure customers receive timely and relevant information.
• Stay informed about financial regulations and products to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for customer service and are skilled in providing financial product information and support. As a key member of our team, you will assist clients with their inquiries and ensure they receive top-notch service in navigating their financial needs.

Key Responsibilities

• Handle customer inquiries related to financial products and services, including account management and transaction questions, via phone, email, and chat in Dutch.
• Provide clear explanations of products, services, and policies to clients.
• Assist customers in resolving account issues and facilitate necessary follow-ups.
• Document customer interactions accurately within our CRM system to maintain comprehensive records.
• Work with compliance and risk management teams to ensure adherence to regulations and policies.
• Stay abreast of developments in the financial industry to provide informed assistance.

Requirements

Alumil is seeking a dynamic and highly skilled Head of Accounting and Finance to lead our financial operations and accounting functions of our subsidiary. This role is critical in providing quantitative and accurate information on cash flows, financial position and performance, liquidity and solvency of the company's business.

Head of Accounting and Finance

About us
At ALUMIL we are building excellence every day.
Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work).

The role:

As Head of Accounting and Finance, you will be responsible for providing quantitative and accurate information on cash flows, financial position and performance, liquidity and solvency of the company's business. You will be located at our premises at Skopje, North Macedonia. Your daily routine includes:

Join our dynamic team at Mercier Consultancy MD as an Italian Speaking Customer Service Representative in the thriving finance industry! If you're passionate about delivering exceptional customer experiences and possess a knack for problem-solving, we want to hear from you. In this role, you will be the face of our company, assisting clients with their financial inquiries while ensuring they feel valued and understood.

What You'll Do

• Engage with customers through various channels, providing insights and solutions related to financial products and services in Italian.
• Educate clients on product features, helping them make informed decisions tailored to their financial needs.
• Tackle customer issues with enthusiasm, resolving any concerns promptly and effectively.
• Document interactions accurately to enhance customer experience and support team strategy.
• Foster relationships with clients by providing ongoing support and follow-ups.
• Stay updated on industry trends and company offerings to deliver top-notch service.

Requirements

ADAPTIT S.A. is a specialized ICT Group delivering high-quality services, innovative solutions, and premium support to organizations across telecom, finance, utilities, transport, retail, and enterprise sectors. Guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

Commercial & Sales Support
Act as a key partner to the Commercial teams, supporting also sales operations, cybersecurity services, presales initiatives, and marketing activities. Contribute to customer engagement content, commercial follow-ups, reporting and data analysis, to support revenue growth and client satisfaction.