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Senior IT Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process endpoint management communication datum synchronization uptime integrations design dashboards governance internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software automation systems integrating systems operating systems root cause analysis integrate password management engineer systems service delivery system engineering node js slack service automation IAM automating operational mobile device management open source microservices systems engineer distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure integrate business automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization scale bash service management triage audits
View the job post & apply

Senior IT Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process endpoint management communication datum synchronization uptime integrations design dashboards governance internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software automation systems integrating systems operating systems root cause analysis integrate password management engineer systems service delivery system engineering node js slack service automation IAM automating operational mobile device management open source microservices systems engineer distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure integrate business automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization scale bash service management triage audits
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Staff AI Platform & Reliability Engineer

posted by: spj_bot

Location: Santa Ana, California — on-site
Employment type: Full-time
Salary:  $172,000 – $220,000

About us

Created.ai is an AI-powered creative platform combining text, image and video generation into production tools for commercial creative work. The platform is operated by eJam, a multi-brand consumer products and technology company.

We are expanding our engineering team with two appointments covering our AI platform infrastructure and our product engineering surface. Both roles carry substantial technical ownership and report directly into engineering leadership.

This position is AI-native by design. Our engineers work with agentic coding tools as a primary part of their daily workflow, which allows a small team to operate at a scope that would conventionally require a much larger one. We are looking for engineers whose judgement, architectural thinking and review discipline scale that leverage rather than being replaced by it.

Role summary

We are seeking a Staff Engineer to take ownership of the AI generation services, provider integrations, billing integrity, tenant security and overall platform reliability underpinning created.ai. The role is Python and GCP-first, with sufficient TypeScript proficiency to trace and modify cross-service contracts.

Job Skills

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Senior IT Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process endpoint management communication datum synchronization uptime integrations design dashboards governance internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software automation systems integrating systems operating systems root cause analysis integrate password management engineer systems service delivery system engineering node js slack service automation IAM automating operational mobile device management open source microservices systems engineer distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure integrate business automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization scale bash service management triage audits
View the job post & apply

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via chats, emails and tickets;
  • Managing troubleshooting processes, handling escalations, and backlog maintenance;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with other teams.

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent English, native Spanish) Technical Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via chats, emails and tickets;
  • Managing troubleshooting processes, handling escalations, and backlog maintenance;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with other teams.

What you need to succeed in this role:

Job Skills

View the job post & apply

Senior IT Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process GCP endpoint management communication datum synchronization uptime integrations design dashboards governance service management internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software integrating systems operating systems root cause analysis integrate password management service delivery system engineering node js slack service automation automating operational mobile device management open source microservices distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization integrating business scale bash system administration triage audits
View the job post & apply

(fluent Ukrainian) Full-Stack Wordpress Developer (Backend-oriented)

posted by: spj_bot

SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що вже понад 15 років надає надійні послуги технічної та користувацької підтримки, а також сервіси для підвищення якості користувацького досвіду зростаючим компаніям.  Сьогодні наша міжнародна команда налічує понад 1300 фахівців.

Ми надаємо послуги по всьому світу, підтримуючи клієнтів 60-ма мовами, співпрацюємо з такими лідерами як MasterCard, Calm та MacPaw, маємо міжнародні хаби, а також розробляємо такі інноваційні продукти, як Quidget  — щоб робити клієнтський досвід кращим кожного дня.

Про позицію:

В нашу спільноту ми шукаємо Full-Stack Web розробника, який бажає долучитися до розвитку корпоративного вебсайту компанії, а також тісно взаємодіяти з маркетинговою командою й нашою Chief Marketing Officer, яка сприяє досягненню амбітних результатів нашого маркетинг-департаменту.

Звучить цікаво? Далі більше 💛

З нами ти зможеш:

Job Skills

View the job post & apply

(fluent Ukrainian) Full-Stack Wordpress Developer (Backend-oriented) (Global)

posted by: spj_bot

SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що вже понад 15 років надає надійні послуги технічної та користувацької підтримки, а також сервіси для підвищення якості користувацького досвіду зростаючим компаніям.  Сьогодні наша міжнародна команда налічує понад 1500 фахівців.

Ми надаємо послуги по всьому світу, підтримуючи клієнтів 60-ма мовами, співпрацюємо з такими лідерами як MasterCard, Calm та MacPaw, маємо міжнародні хаби, а також розробляємо такі інноваційні продукти, як Quidget  — щоб робити клієнтський досвід кращим кожного дня.

Про позицію:

В нашу спільноту ми шукаємо Full-Stack Web розробника, який бажає долучитися до розвитку корпоративного вебсайту компанії, а також тісно взаємодіяти з маркетинговою командою й нашою Chief Marketing Officer, яка сприяє досягненню амбітних результатів нашого маркетинг-департаменту.

Звучить цікаво? Далі більше 💛

З нами ти зможеш:

Job Skills

View the job post & apply

(fluent Ukrainian) Full-Stack Wordpress Developer (Backend-oriented)

posted by: spj_bot

SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що вже понад 15 років надає надійні послуги технічної та користувацької підтримки, а також сервіси для підвищення якості користувацького досвіду зростаючим компаніям.  Сьогодні наша міжнародна команда налічує понад 1300 фахівців.

Ми надаємо послуги по всьому світу, підтримуючи клієнтів 60-ма мовами, співпрацюємо з такими лідерами як MasterCard, Calm та MacPaw, маємо міжнародні хаби, а також розробляємо такі інноваційні продукти, як Quidget  — щоб робити клієнтський досвід кращим кожного дня.

Про позицію:

В нашу спільноту ми шукаємо Full-Stack Web розробника, який бажає долучитися до розвитку корпоративного вебсайту компанії, а також тісно взаємодіяти з маркетинговою командою й нашою Chief Marketing Officer, яка сприяє досягненню амбітних результатів нашого маркетинг-департаменту.

Звучить цікаво? Далі більше 💛

З нами ти зможеш:

Job Skills

View the job post & apply
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