The Veterans Health Administration (VHA) is powered by a workforce whose dedication to serving Veterans is unmatched and we owe it to these employees and to the Veterans they serve to build an organizational structure that removes barriers, reduces complexity, and supports timely, high-quality care. VHA is seizing this opportunity to conduct a bold, enterprise-wide transformation. The VHA Restructure for Impact and Sustainability Effort (RISE) will modernize VHA’s organizational structure and better serve over 9 million Veterans. This initiative aims to streamline operations, enhance accountability, and improve care delivery through a simplified, Veteran-centric model.

The transformation is being implemented through a sprint-based approach with phased evaluations and milestones, realigning VHA Central Office (VHACO), Operations Centers, and Veteran Integrated Service Networks (VISNs).

This potential work will be a hybrid work schedule with work being done at the VHA Central Office and remotely.

Gritter Francona is looking for an experienced Task Order Manager with past VHA experience to support this potential project.

Duties include but are not limited to:

• Planning, initiating, managing, executing and closing out programs in support of an integrated Health Care System

Requirements

Mercier Consultancy MD is seeking a dedicated German Speaking Customer Service Agent to join a reputable airline company based in Amsterdam, Holland. This role offers the opportunity to work in a vibrant international setting, providing exceptional support to German-speaking passengers and ensuring a seamless travel experience.

Responsibilities

• Assist German-speaking customers through phone, email, and in-person inquiries regarding flight bookings, schedules, and services.
• Provide timely and accurate information on airline policies, ticketing, baggage, and travel regulations.
• Handle customer complaints and resolve travel-related issues professionally and efficiently.
• Maintain detailed records of customer interactions in the CRM system to ensure quality service delivery.
• Collaborate with internal teams to enhance customer satisfaction and streamline service processes.
• Stay updated with airline promotions, procedures, and industry trends impacting customer service.

Requirements

Mercier Consultancy MD is thrilled to present exciting job opportunities for German Speaking professionals in beautiful Sofia, Bulgaria! We are offering a fully paid relocation package to help you make this move seamlessly. Join our vibrant team and utilize your language skills in a dynamic work environment, contributing to outstanding decisions and customer interactions.

Key Responsibilities

• Engage with German-speaking clients via phone, email, and chat, providing top-notch customer support and assistance.
• Address customer inquiries, offer insights about our services, and guide clients through any challenges they may encounter.
• Document customer interactions accurately in our systems for analysis and quality assurance.
• Collaborate with various teams to ensure customer satisfaction and streamline operations.
• Stay updated on company products and industry trends to effectively assist clients.
• Support the onboarding of new processes and strategies to enhance customer experience.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Icelandic Speaking Customer Agent to join our team in Greece, supporting a popular online streaming service. This role is perfect for individuals who have a passion for entertainment and deliver exceptional customer service. As a Customer Agent, you will assist our Icelandic-speaking customers with their inquiries, ensuring they have an enjoyable streaming experience.

Key Responsibilities

• Provide outstanding customer support in Icelandic via phone, email, and chat.
• Assist customers with inquiries related to subscription plans, content access, and technical issues.
• Resolve customer complaints and problems effectively, striving for high satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with other teams to enhance service delivery and streamline processes.
• Stay updated on content offerings, platform features, and customer service best practices.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Portuguese Speaking Customer Support Representatives in Sofia. If you are fluent in Portuguese and are passionate about providing exceptional customer service, we invite you to join our dynamic team. In this role, you will assist our Portuguese-speaking clients by addressing their inquiries and ensuring a stellar customer experience.

Key Responsibilities

• Provide outstanding customer support to Portuguese-speaking clients through phone, email, and live chat.
• Manage and resolve inquiries related to our products and services, ensuring clear communication.
• Address and resolve customer complaints in a timely and professional manner.
• Document all customer interactions and maintain accurate records for future reference.
• Collaborate with other departments to enhance the customer experience and streamline processes.
• Stay informed about product changes and updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with exceptional support and assistance. This is a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to customer satisfaction and loyalty.

Responsibilities

• Deliver outstanding customer service to our French-speaking clientele via phone, email, and chat.
• Address inquiries and provide information about our products and services effectively.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Maintain comprehensive records of customer interactions and feedback.
• Collaborate with various teams to enhance customer experience and streamline processes.
• Stay informed on product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Czech Speaking professionals looking to advance their careers in Greece! We offer fully paid relocation for individuals who are fluent in Czech and eager to immerse themselves in a vibrant work environment. You will play a crucial role in helping our clients while enjoying the beauty and culture of Greece.

Key Responsibilities

• Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries relating to products and services, ensuring their needs are met effectively.
• Process orders and manage customer accounts accurately within our systems.
• Handle any customer complaints or issues promptly, maintaining a high level of satisfaction.
• Collaborate with various teams to streamline processes and enhance the customer experience.
• Stay up-to-date with product knowledge and market trends to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Talent Consultant! This role is perfect for dynamic individuals looking to work remotely while enjoying the beautiful scenery of the Costa Del Sol. As a Talent Consultant, you will play a vital role in connecting talented candidates with rewarding opportunities, all while contributing to our vibrant and innovative team.

Your Key Responsibilities:

• Identify and engage talented candidates across various sectors, utilizing your network and recruitment skills.
• Conduct insightful interviews and assessments to ensure candidates match client requirements and cultural fit.
• Build and foster strong relationships with candidates, guiding them through the recruitment process.
• Work closely with clients to understand their specific recruitment needs and provide tailored solutions.
• Manage the end-to-end recruitment process, from crafting compelling job descriptions to negotiating offers.
• Stay updated on industry trends and best practices to ensure our recruitment strategies are top-notch.
• Provide regular updates and reports to management on recruitment activities and candidate engagement.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovak Speaking professionals to join our team in beautiful Sofia, Bulgaria! This role includes fully paid relocation, making it a perfect chance to experience life in this vibrant city while working in a dynamic environment. You will be instrumental in providing exceptional support to our Slovak-speaking clients, ensuring their needs are met with the highest standards of service.

Key Responsibilities

• Manage queries and support requests from Slovak-speaking clients via phone, email, or live chat.
• Provide precise information regarding our services, assisting clients in making informed decisions.
• Handle customer inquiries and resolve issues swiftly and effectively, maintaining a high level of client satisfaction.
• Track and document client interactions in our CRM system, ensuring all queries are logged accurately.
• Collaborate with different departments to enhance the overall client experience and streamline processes.
• Keep up-to-date with company services and local trends to provide valuable insights and recommendations to clients.

Requirements

Tiger Analytics is looking for experienced Senior DevOps Engineer – Workday Financials to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a Senior DevOps Engineer with strong experience in network operations, automation, and cloud infrastructure. This role sits at the intersection of software development and network engineering, focusing on building scalable automation solutions, improving observability, and ensuring high availability and performance across cloud-based environments.

The ideal candidate will bring deep Python expertise, hands-on AWS (ECS) experience, and strong monitoring/logging knowledge using Splunk and New Relic.

Key Responsibilities