Mercier Consultancy MD is excited to offer an opportunity for Swedish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who have a keen interest in financial services and a passion for helping customers. As a representative, you will be responsible for assisting clients with their inquiries and providing outstanding service in Swedish, ensuring a seamless experience in all financial matters.

Key Responsibilities

• Manage customer inquiries related to financial products and services, including accounts, loans, and investments via phone, email, and chat in Swedish.
• Provide accurate and timely information about financial regulations, service options, and product features.
• Assist customers with the management of their accounts, transactions, and troubleshooting any issues.
• Resolve customer complaints and provide solutions to ensure satisfaction.
• Document all interactions with customers accurately in the CRM system for compliance and future reference.
• Collaborate with financial advisors and internal teams to enhance customer experience and provide comprehensive support.
• Stay updated on financial products, market trends, and company offerings to better assist clients.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for Slovenian Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are detail-oriented and have a passion for helping customers manage their financial needs. As a customer service representative, you will provide vital support to clients while delivering exceptional service in Slovenian.

Key Responsibilities

• Assist customers with inquiries regarding financial products, account management, and transactions via phone, email, and live chat in Slovenian.
• Provide clear and accurate information about services, regulations, and account status.
• Help customers with account issues, changes, and troubleshooting as needed.
• Document all customer interactions accurately in the CRM system for tracking and reporting.
• Collaborate with finance and compliance teams to ensure customer needs are met in accordance with regulations.
• Stay informed about financial products, market trends, and company policies to offer the best assistance.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sales Engineer in India.

In this role, you will be responsible for delivering technical expertise throughout the sales cycle, effectively demonstrating the value of the company’s products, and ensuring that potential clients understand the technical features and benefits of the solutions offered. You'll work closely with sales teams and clients to uncover business needs, provide tailored solutions, and assist with product evaluation to drive adoption and customer success.

Accountabilities: