Greek Speaking Customer Service for Financial Services Company in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Greek Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This position is perfect for individuals who are passionate about finance and are dedicated to providing excellent customer support. In this role, you will assist clients with various inquiries related to financial products and services while ensuring clear and effective communication in Greek.
Key Responsibilities
- Manage customer inquiries related to financial products and services, including account information, loans, and investment options via phone, email, and chat in Greek.
- Provide accurate information about financial regulations, policies, and procedures to clients.
- Assist customers with account management, including transactions, disputes, and service requests.
- Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
- Document customer interactions thoroughly in the CRM system for future reference and follow-up.
- Collaborate with financial advisors and support teams to deliver exceptional service to clients.
- Stay updated on financial products, market trends, and regulations to provide informed assistance.
Requirements