Next Job Abroad is currently hiring on behalf of our client for a Senior Training & Quality Assurance Specialist to join an international operations team with a finance company in Malta.

This is an excellent opportunity for an experienced Training Specialist, QA Analyst, Learning & Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments.

The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs.

Whether you are already based in Malta or considering a career move to one of Europe’s leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development.

The Role

As a Senior Training & QA Specialist, you will be responsible for ensuring that customer-facing teams consistently deliver high-quality service and meet operational standards.

You will design and deliver training programs, monitor quality performance across multiple channels, and provide structured coaching to help teams continuously improve their communication, compliance, and service delivery.

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a Senior Data Scientist / Data Scientist with strong experience in Assortment Planning, Retail Analytics, and Inventory Management. The ideal candidate will drive data-driven decision-making across merchandising, supply chain, and planning teams by building predictive models and optimization solutions that improve product assortment, demand forecasting, and inventory efficiency.

Key Responsibilities

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Do you thrive on finding simple and elegant solutions to complex problems using data and technology? Are you curious about the intersection of indirect consumer lending, capital markets and fintechs, and excited to join a team that tackles big challenges head-on?

If this sounds like you and you are ready to take your strategic thinking, advanced analytics skills, and knack for digging into the details to the next level while leaving your mark on a rapidly growing organization, we want to talk to you!

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Travel Support Agent to join our vibrant team in Athens! This remarkable opportunity includes fully paid relocation to Greece, allowing you to create lasting memories while helping others enjoy theirs. In this role, you will support Dutch-speaking clients with their travel inquiries and provide outstanding service to ensure their experiences are seamless.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients through various communication channels such as phone, email, and live chat.
• Assist with booking requests, changes, and cancellations, ensuring accuracy and prompt service.
• Provide tailored travel recommendations based on individual client preferences and needs.
• Handle customer complaints professionally, focusing on solutions and maintaining client satisfaction.
• Document client interactions and support requests accurately within our CRM system.
• Stay informed on industry trends and travel-related information to offer valuable insights.

Requirements

Mercier Consultancy MD is pleased to present a fantastic opportunity for Croatian Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in the picturesque environment of Greece. This role is tailored for individuals who are enthusiastic about online shopping and committed to delivering exceptional customer support. As a representative, you will assist customers in Croatian, addressing their inquiries and ensuring a positive shopping experience.

Key Responsibilities

• Manage customer inquiries related to the e-commerce platform, including order processing, returns, and product information via phone, email, and chat in Croatian.
• Provide clear and comprehensive assistance on account management, payment options, and shipping inquiries.
• Resolve customer complaints and issues efficiently, ensuring a high standard of satisfaction.
• Document customer interactions and feedback accurately in the CRM system for tracking and follow-up.
• Collaborate with other departments to enhance service delivery and improve customer experience.
• Stay informed about product offerings, promotions, and e-commerce trends to provide updated assistance.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Croatian Speaking Customer Service Representatives at an innovative AI & Technology Company, with the chance to live and work in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. As a representative, you will assist clients in Croatian, addressing their inquiries related to AI products and services.

Key Responsibilities

• Handle customer inquiries regarding AI and technology solutions, account management, and user assistance via phone, email, and chat in Croatian.
• Provide detailed information about technology products, features, and applications to enhance customer understanding.
• Assist customers with troubleshooting technical issues and ensure timely resolutions.
• Resolve customer complaints and issues effectively to maintain high satisfaction levels.
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and user experience.
• Stay informed about the latest trends in AI and technology to provide up-to-date support and guidance.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a Croatian Speaking Customer Agent to join our team in Athens, Greece, in partnership with Booking.com. This role is perfect for individuals who are passionate about customer service and travel. As a Customer Agent, you will support our Croatian-speaking customers with their booking inquiries, ensuring they have a smooth and enjoyable experience.

Key Responsibilities

• Provide outstanding customer service in Croatian via phone, email, and chat.
• Assist customers with booking inquiries, changes, and cancellations efficiently.
• Resolve customer issues and complaints promptly while ensuring satisfaction.
• Document customer interactions and inquiries accurately in our CRM system.
• Collaborate with other departments to enhance service delivery and customer satisfaction.
• Stay updated on Booking.com policies, travel trends, and promotional offers.

Requirements