ALUMIL is seeking a dedicated IT Support Engineer to join our dynamic IT department.

In this role, you will be responsible for delivering high-quality technical support, ensuring optimal performance of hardware, software, and network systems within our organization.

You will interact directly with end-users to troubleshoot and resolve technical issues efficiently, while collaborating with team members to maintain and enhance our IT infrastructure.

Key Responsibilities:

• Provide timely first-level IT support to users, addressing hardware, software, and network problems.
• Diagnose, troubleshoot, and resolve technical issues to minimize downtime.
• Install, configure, and maintain operating systems and business applications.
• Maintain accurate documentation of support activities and inventory of IT assets.
• Assist in the implementation of IT projects and upgrades.
• Train and guide users on IT policies and procedures.
• Monitor IT infrastructure performance and recommend improvements.

Requirements

The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

What You'll Do: 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Computer Technician is responsible for customer support for business systems and technology, including, but not limited to; Desktops, Laptops, Mobile Devices, Audio-Visual equipment, cloud and on-premises business applications, new equipment configuration and deployment, User and Computer account creation, employee on-board and off-board operations. Be customer-centric to provide a personalized level of service utilizing Millennium Health’s tools and solutions.

Key Responsibilities: 

·          Review and Draft AutoCAD Drawings, including – signal & power flow, mechanical, elevation, presets & layouts

·          Work with Planar Sales team to define scope of project and details to provide accurate drawings

·          Revise drawings as needed as project changes/grows

·          Support the Design Team with additional tasks such providing updates internally & externally, data configuration, short-term objectives

Key Relationships:

·         Design Team

·         Application Engineers & Sales Team Members

·         Project Managers

·         Contractors

Knowledge, Skills & Abilities: 

·         Excellent interpersonal communication, time management, and decision-making skills are essential

·         Ability to learn Planar products and uses quickly – previous knowledge a plus!

·         Familiarity with SharePoint and systems related to SharePoint like Power Automate & Power Flow

·         Excellent written and oral communication skills and demonstrated ability to communicate appropriate information to customers and team members in a professional manner

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

We are seeking an Order Management Specialist to add to our team.  Order Management Specialists are the primary interface with the Planar sales team and customers during all aspects of the order fulfillment process.

What You'll Do:

The Order Management Specialist is responsible for ensuring that the customers’ needs are met, from purchase order receipt to product shipment. Order Management Specialists also build and maintain positive customer relations with both external and internal departments to ensure customer requests are managed appropriately and in a timely manner.

Essential Duties and Responsibilities:

Planar is seeking an experienced Director, Enterprise Applications, to oversee the planning, execution and administration of the Enterprise Applications for our company and its related affiliates, located primarily in the US and Europe. This role involves management and supervision of aligned staff to ensure optimal business efficiencies and security. The successful candidate will be an effective communicator, able to collaborate closely with a wide variety of department leaders, understand how the team can further key business needs, demonstrate the ability to stay current with industry standards as well as emerging technologies, and implement solutions that support our core business goals.

Essential Duties and Responsibilities:

The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

What You'll Do: 

Do you enjoy solving puzzles? Are you naturally curious? Do you thrive on helping solve people’s problems? Are you interested in acareer that combines your investigative and organizational skills with your ability to provide exceptional service?  Are you ready to make a difference and assist the Planar team as we help shape the way people think about and use digital signage now and into the future?  If so, join us!

As a Project Coordinator you will play a critical role in the functioning of the Field Operations organization by providing support to the Professional Services team. This role is instrumental in providing high quality services to our customers. The Project Coordinator is responsible for facilitating on-site services – before, during, and after the visit. This includes reviewing Work Orders for accuracy, dispatching technicians, and generating RMA’s. The Project Coordinator will interact closely with Project Managers, as well as Field Technicians. Your job is to do everything you can in order to ensure on site service visits go as smooth as possible. Responsibilities also include gathering and checking important info before the installation, assistance to your fellow Field Operations team members, and occasionally other tasks as assigned.

Key Responsibilities: 

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

What you'll do: