Mercier Consultancy MD is pleased to announce a position for Greek Speaking Customer Service Representatives for a reputable Financial Services Company based in Athens. This role is perfect for individuals who are passionate about finance and dedicated to providing exceptional support to customers. As a customer service representative, you will engage with clients in Greek, assisting them with their financial inquiries and ensuring they receive accurate and timely information.

Key Responsibilities

• Handle customer inquiries related to financial products and services, including accounts, loans, and investment options, via phone, email, and chat in Greek.
• Provide detailed information about account management, transactions, and financial policies.
• Assist customers with application processes, account setups, and updates.
• Resolve customer complaints promptly and effectively, ensuring a high level of customer satisfaction.
• Accurately document customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay informed about financial products, market trends, and regulatory requirements to better assist customers.

Requirements

Mercier Consultancy MD is seeking a dedicated Italian Customer Support Agent to join our team in the Courier & Delivery Services sector. This remote position is based in Greece and offers the opportunity to assist our valued Italian-speaking clients while working from home. As a Customer Support Agent, you will play a crucial role in ensuring a seamless experience for customers utilizing our delivery services.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and live chat platforms.
• Assist customers with inquiries about courier services, delivery timelines, and package tracking.
• Resolve customer complaints and issues effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions and resolutions in our CRM system for future reference.
• Coordinate with logistics teams to manage customer expectations and address any service disruptions.
• Stay up-to-date with service offerings and company policies to provide accurate information and support.

Requirements

Location: Aberdeen (Portlethen) 
Start Date: As soon as possible
Duration: Two-year PEAT 2 traineeship 

Salary: Law Society of Scotland Recommended Salary (2025)

Year 1: £26,500 (To be increased in line with minimum living wage requirements.)

Year 2: £28,850

 About Us

Interocean is a Scottish‑headquartered specialist provider of marine services to the offshore oil & gas, marine and renewable sectors, with a Glasgow HQ and an operational office in Aberdeen. We deliver safe, efficient and cost‑effective solutions across the full asset lifecycle—from planning and installation to inspection, maintenance and decommissioning—for clients in the UK and internationally, with a growing footprint in the USA, Canada, Europe, West Africa and the Middle East.

Interocean is seeking a motivated Scots law graduate to join our in-house legal and commercial team as a trainee solicitor. This is a unique opportunity to gain hands-on experience in the offshore energy and marine services sector, working closely with experienced legal counsel and commercial managers.

What you’ll do

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.

Key Responsibilities

• Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
• Provide accurate information about financial products, promotions, and compliance requirements.
• Assist customers with issue resolution, transactions, and account-related questions.
• Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
• Help customers with inquiries related to their bookings, travel plans, and our platform's services.
• Efficiently handle and resolve customer complaints to enhance satisfaction.
• Record customer interactions and any issues in our CRM system for effective tracking and resolution.
• Collaborate with other teams to address and escalate complex issues when necessary.
• Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This role is perfect for those who have a keen interest in finance and a passion for providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them with their inquiries regarding financial products and services.

Key Responsibilities

• Respond to customer inquiries related to financial services, including account management, loan options, and investment products via phone, email, and chat in Spanish.
• Provide detailed information about services, fees, and terms while ensuring regulatory compliance.
• Assist customers with account setup, transactions, and troubleshooting related issues.
• Resolve customer complaints effectively, ensuring satisfaction and fostering long-term relationships.
• Accurately document all customer interactions in the CRM system for future reference.
• Work closely with internal teams to address customer concerns and improve service delivery.
• Stay informed about financial products, market trends, and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.

Key Responsibilities

• Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
• Assist customers with account management, transactions, and issue resolution.
• Provide clear explanations of payment processes, app functionalities, and financial services.
• Document customer interactions accurately and ensure follow-up on outstanding issues.
• Work closely with technical teams to address and resolve customer challenges efficiently.
• Stay informed about industry developments and updates to enhance service delivery.

Requirements

Mercier Consultancy MD is pleased to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company based in Greece. This position is perfect for individuals who are enthusiastic about financial technology and are committed to delivering exceptional customer experiences. In this role, you will engage with clients in French, assisting them with inquiries related to fintech services, products, and account management.

Key Responsibilities

• Manage and respond to customer inquiries regarding fintech services via phone, email, and chat in French.
• Provide detailed information about product features, functionalities, and financial services.
• Assist customers with account setup, troubleshooting, and transaction-related inquiries.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experiences.
• Stay informed about industry regulations, trends, and updates to provide accurate assistance.

Requirements

Senior Product Marketing Manager

Location: San Francisco, CA (Hybrid)

Employment Type: Full-time

Salary Range: $200K - $280K

We are a well-funded, established B2B SaaS company pioneering the use of AI to transform a fundamental function within professional services firms. We are seeking a strategic Senior Product Marketing Manager (PMM) to lead our category creation efforts and define the market narrative for our transformative platform. This role requires building strategy from the ground up in an ambiguous, fast-paced environment.

We need a strategic PMM leader to own and drive our category creation efforts for AI-powered optimization tools. You will collaborate closely with the Head of Marketing and CEO to define our market positioning, craft compelling narratives, and lead the go-to-market strategy as we scale globally.

What You’ll Own:

Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.

Responsibilities

• Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
• Provide detailed information on account management, transactions, and service offerings.
• Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to enhance the customer experience and propose improvements.
• Stay updated on company offerings, financial regulations, and industry trends to provide informed support.

Requirements