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Sr. Manager/ Associate Director - Analytics Consulting (Commercial Pharma)

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Data and Analytics professional with deep Life Sciences and Commercial Pharma Analytics experience to lead strategic analytics initiatives for global pharmaceutical clients. This individual will serve as a bridge between business stakeholders and technical teams, driving the design and implementation of scalable commercial analytics solutions that enable data-driven decision-making across Sales, Marketing, Market Access, Patient Services, and Commercial Operations. The ideal candidate combines strong pharmaceutical domain expertise with experience managing analytics products, defining KPIs, translating business requirements into data solutions, and leading cross-functional teams.

Key Responsibilities

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Manager / Sr. Manager - Commercial Data Product (Pharma/ Life sciences)

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Manager/Senior Manager with a strong Life Sciences background and hands-on commercial analytics experience to launch a Kidney Commercial Data Product to support an upcoming pharma launch. This role will lead a small, dedicated pod to design and build a Snowflake-native, Power BI–aligned data product from the ground up. The position gives an opportunity to focus on data product ownership, metric design, and stakeholder alignment.

Key Responsibilities

Job Skills

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Turkish speaking Customer Support Agent

posted by: spj_bot

We're looking for Turkish speakers for several different projects right now!

The office location is in Sunny Lisbon, Portugal.

What you'll do:

  • Provide support to high level clients to help them grow across multiple channels – chat, email and phone
  • Support and expand the self-serve advertising base for clients in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Provide product and tool support to enhance clients’ experience
  • Identify and solve problems technical bugs and ads’ delivery issues
  • Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
  • Provide vital product insights and feedback from our customers to engineering.

Requirements

Job Skills

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Hebrew speaking Customer Support Agent

posted by: spj_bot

We're looking for Hebrew speakers for several different projects right now!

The office location is in Sunny Lisbon, Portugal.

What you'll do:

  • Provide support to high level clients to help them grow across multiple channels – chat, email and phone
  • Support and expand the self-serve advertising base for clients in the online and digital advertising domain
  • Provide pre and post-sales support for all self-service products
  • Provide product and tool support to enhance clients’ experience
  • Identify and solve problems technical bugs and ads’ delivery issues
  • Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
  • Provide vital product insights and feedback from our customers to engineering.

Requirements

Job Skills

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Forward Deployed Engineering Manager

posted by: spj_bot

Forward Deployed Engineering Manager

Location: San Francisco, CA (In-person)

On-site | Full-time

Compensation: $150K – $225K • 0.05% – 0.25% Equity

Visa: Will Sponsor

Our client is a high-growth, YC-funded startup in San Francisco building a definitive platform to redefine how engineering teams understand and improve their work. By leveraging modern AI, the organization provides an accurate and actionable view of productivity, impact, and collaboration, moving beyond traditional vanity metrics.

Currently trusted by over 150 customers and experiencing consistent double-digit month-over-month revenue growth, the company has secured a $4.2M seed round from premier venture capital firms. Our client is seeking an exceptional Forward Deployed Engineering Manager to join the core team. This individual will serve as a bridge between the customer and the product, ensuring that users derive maximum value from the platform while directly influencing the company's roadmap and strategy.

Key Responsibilities

Job Skills

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(Fluent English) Technical Support Consultant (Remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

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IT Support Specialist

posted by: spj_bot

Image removed.

Join Our Global IT Support Team!

Are you an IT professional who loves helping end users and is passionate about all things technology? Do you thrive in a fast-paced environment and consider yourself a sharp, proactive go-getter? If so, this is the perfect opportunity to join our IT Support Team in Manila.

We are currently looking for an IT Support Specialist to join our global team. In this role, you will help manage, support, maintain, and enhance IT infrastructure across DOF offices in the Philippines and regional locations. You will play a critical role in delivering excellent user experience for both DOF and onshore teams, ensuring seamless day-to-day IT operations.

As part of the IT Support Team, you will provide technical assistance to end users, contribute to ongoing improvements, and support regional and global projects on an ad hoc basis. This role also offers opportunities for onsite support across DOF locations.

Job Skills

professional PCs user administration catalogue service requests operating system install communication professional responsive project managers comptia a+ timelines teamwork software management it service management collaborate best practices communication skills operations system performance it infrastructure general functions skills qualifications write communication LAN servicenow e manage prioritizing microsoft office decision make service improvement com personal integrity network troubleshooting acting technical assistance safe problem solve active directory support operations creative cloud computing virtual machine hyper v server administration incident management user experience service desk restore self motivated wlan self service problem management information technology microsoft office 365 focused solutions collaboration inquiries tracking prioritization english network infrastructure technical support ad hoc windows server desktop support management security protocols computer science troubleshooting support service continuous improvement employee assistance program positive adaptable antivirus software basic network knowledge base firewall collaborative change management infrastructure service management onboarding user account
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Support Consultant (Dutch-Speaking) - Betting App - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch-Speaking Support Consultant to join our team, focusing on a leading betting app! This role will be based in the beautiful setting of Greece, where you will engage directly with users to provide top-notch support and enhance their overall experience. If you have a passion for customer service and enjoy working in a dynamic environment, we want to hear from you!


Key Responsibilities

  • Respond to customer inquiries and issues via various communication channels, including email, chat, and phone.
  • Provide detailed product information and troubleshooting assistance for the betting app to ensure a seamless user experience.
  • Collaborate with internal teams to resolve complex issues and escalate as necessary.
  • Document customer interactions and feedback to help improve service delivery and app functionality.
  • Stay updated on product features, promotions, and industry trends to provide informed support.
  • Help create and maintain support documentation and FAQs to enhance customer self-service options.

Requirements

Job Skills

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Polish Speaking Support for Riot Games in Bulgaria - Fully Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD in an exciting new role as a Polish Speaking Support Representative for Riot Games, with fully paid relocation to Bulgaria! In this position, you will be the voice of support for Polish-speaking gamers, providing assistance and guidance related to their favorite games. This is a fantastic opportunity to merge your passion for gaming with a rewarding career, all while enjoying the vibrant culture and scenery of Bulgaria.


Key Responsibilities

  • Assist Polish-speaking users with game-related inquiries via email, chat, and phone.
  • Provide troubleshooting support and guide users on account management, billing issues, and gameplay queries.
  • Engage with the gaming community to foster a positive and enjoyable experience for all players.
  • Document all user feedback and interaction details to share insights with the development and support teams.
  • Contribute to knowledge base articles and FAQs to enhance user self-service options.
  • Keep abreast of game updates and changes to effectively support players and offer relevant advice.

Requirements

Job Skills

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Implementation Operations Manager (Remote - US)

posted by: spj_bot

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Implementation Operations in the United States.

This role is essential for overseeing the strategic execution of customer onboarding and implementation processes across a growing technology platform. The Manager, Implementation Operations will lead a team responsible for delivering seamless, efficient onboarding experiences that maximize customer satisfaction and time-to-value. This position calls for a leader who combines strong operational expertise with the ability to drive continuous improvement and cross-functional collaboration. You'll be central to building scalable frameworks and ensuring implementation excellence in a high-growth environment.

Accountabilities:

·         Lead, mentor, and grow a high-performing team of implementation consultants

·         Design and continuously improve scalable onboarding frameworks and playbooks

·         Oversee end-to-end customer implementations, ensuring quality and timely delivery

·         Collaborate closely with Product, Sales, Support, and Account Management teams

·         Define and track KPIs to monitor project health, team productivity, and client satisfaction

Job Skills

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