Ready to start a new adventure in Lisbon?

Our client in Portugal is looking for Turkish-speaking Customer Support Specialists to join their international team and support businesses using one of the world's leading online advertising platforms.

If you've been dreaming of living abroad, Lisbon offers the perfect balance of career growth and quality of life. Picture yourself working in a vibrant international environment while enjoying sunny weather, stunning coastlines, charming neighbourhoods, and one of Europe's most exciting cities.

About the Role

You'll support Turkish-speaking business clients, helping them get the most out of their digital advertising campaigns. From answering product questions to troubleshooting technical issues and providing pre- and post-sales support, you'll play an important role in helping businesses succeed online.

You'll receive comprehensive training, so whether you're already familiar with digital advertising or looking to build new skills, you'll be fully prepared for the role.

Your Daily Tasks Will Include:

Ready to start a new adventure in Lisbon?

Our client in Portugal is looking for Hebrew-speaking Customer Support Specialists to join their international team and support businesses using one of the world's leading online advertising platforms.

If you've been dreaming of living abroad, Lisbon offers the perfect balance of career growth and quality of life. Picture yourself working in a vibrant international environment while enjoying sunny weather, stunning coastlines, charming neighbourhoods, and one of Europe's most exciting cities.

About the Role

You'll support Hebrew-speaking business clients, helping them get the most out of their digital advertising campaigns. From answering product questions to troubleshooting technical issues and providing pre- and post-sales support, you'll play an important role in helping businesses succeed online.

You'll receive comprehensive training, so whether you're already familiar with digital advertising or looking to build new skills, you'll be fully prepared for the role.

Your Daily Tasks Will Include:

We're looking for Turkish speakers for several different projects right now!

The office location is in Sunny Lisbon, Portugal.

What you'll do:

• Provide support to high level clients to help them grow across multiple channels – chat, email and phone
• Support and expand the self-serve advertising base for clients in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Provide product and tool support to enhance clients’ experience
• Identify and solve problems technical bugs and ads’ delivery issues
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
• Provide vital product insights and feedback from our customers to engineering.

Requirements

We're looking for Hebrew speakers for several different projects right now!

The office location is in Sunny Lisbon, Portugal.

What you'll do:

• Provide support to high level clients to help them grow across multiple channels – chat, email and phone
• Support and expand the self-serve advertising base for clients in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Provide product and tool support to enhance clients’ experience
• Identify and solve problems technical bugs and ads’ delivery issues
• Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
• Provide vital product insights and feedback from our customers to engineering.

Requirements