About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organisations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About the Job:

Are you interested in building web crawlers harnessing the Zyte platform, which powers crawls of over 3 billion pages a month?

Do you like working in a company with a strong open source foundation?

Zyte is looking for Software Engineers to join our Delivery team to work on web crawler development with Scrapy, our flagship, open source project.

Job Responsibilities:

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organisations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About the Job:

Are you interested in building web crawlers harnessing the Zyte platform, which powers crawls of over 3 billion pages a month?

Do you like working in a company with a strong open source foundation?

Zyte is looking for Software Engineers to join our Delivery team to work on web crawler development with Scrapy, our flagship, open source project.

Job Responsibilities:

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Platform and Automation Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

We are looking for a FullStack Engineer with a strong backend focus to help build and scale Enterprise products.

You will work closely with Product and Engineering teams to develop partner-facing experiences, widgets, and internal applications.

Responsibilities

• Build and maintain frontend applications, widgets, partner portals, and landing pages.
• Design and implement backend services and APIs.
• Prototype new partner integrations and B2B solutions.
• Work closely with Product Managers and Designers from requirements to production.
• Own features end-to-end, including deployment and support.
• Participate in code reviews and architecture discussions.
• Actively leverage AI tools to accelerate development and increase productivity.

Requirements

Backend

• Commercial experience with Node.js and TypeScript.
• Experience building and maintaining REST APIs.
• Good understanding of PostgreSQL and Redis.
• Understanding of asynchronous patterns and message queues.
• Familiarity with JWT and OAuth2.

Frontend

SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що надає надійні послуги технічної та клієнтської підтримки, а також сервіси, пов’язані з покращенням клієнтського досвіду зростаючим компаніям вже протягом 15 років. Наразі в нашій міжнародній спільноті 1500+ фахівців.

Ми надаємо послуги по всьому світу, підтримуючи клієнтів 60-ма мовами, співпрацюємо з такими лідерами як MasterCard, Calm та MacPaw, маємо міжнародні хаби, а також розробляємо інноваційні продукти, такі як Quidget, щоб робити клієнтський досвід кращим кожного дня.

2026 рік в самому розпалі, тож ми заряджені на нові знайомства та круті технічні виклики 🔥

Наша Infrastructure Community активно зростає, тому ми відкриті до знайомства з System Administrators, які люблять порядок в інфраструктурі, цікавляться сучасними технологіями та хочуть впливати на стабільність і безпеку внутрішніх сервісів компанії.

Ми займаємось розвитком та підтримкою офісної й корпоративної інфраструктури, адмініструємо мережі, системи доступу, MDM-рішення та допомагаємо командам працювати комфортно, безпечно й безперебійно. Для нас важливі автоматизація, надійність процесів та постійне вдосконалення технічного середовища.

Нам цікаво познайомитись, якщо ти:

SupportYourApp — міжнародна Intelligent Support-as-a-Service компанія, що надає надійні послуги технічної та клієнтської підтримки, а також сервіси, пов’язані з покращенням клієнтського досвіду зростаючим компаніям вже протягом 15 років. Наразі в нашій міжнародній спільноті 1500+ фахівців.

Ми надаємо послуги по всьому світу, підтримуючи клієнтів 60-ма мовами, співпрацюємо з такими лідерами як MasterCard, Calm та MacPaw, маємо міжнародні хаби, а також розробляємо інноваційні продукти, такі як Quidget, щоб робити клієнтський досвід кращим кожного дня.

2026 рік в самому розпалі, тож ми заряджені на нові знайомства та круті технічні виклики 🔥

Наша Product Engineering Community активно зростає, тому ми шукаємо Full-Stack Developers, які хочуть долучитися до розвитку продуктів у сфері Customer Experience, впливати на технічні рішення та створювати сучасні scalable-рішення разом із продуктовою командою.

Ми будуємо продукти, орієнтовані на реальний user impact, постійно вдосконалюємо архітектуру, UX та performance, а також цінуємо engineering mindset, ініціативність і сильну командну взаємодію.

Нам цікаво познайомитись, якщо ти:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats, emails and tickets;
• Managing troubleshooting processes, handling escalations, and backlog maintenance;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with other teams.

What you need to succeed in this role: