Turkish speaking Customer Support Agent
posted by: spj_bot
We're looking for Turkish speakers for several different projects right now!
The office location is in Sunny Lisbon, Portugal.
What you'll do:
- Provide support to high level clients to help them grow across multiple channels – chat, email and phone
- Support and expand the self-serve advertising base for clients in the online and digital advertising domain
- Provide pre and post-sales support for all self-service products
- Provide product and tool support to enhance clients’ experience
- Identify and solve problems technical bugs and ads’ delivery issues
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
- Provide vital product insights and feedback from our customers to engineering.
Requirements