it service management

Senior IT Engineer - Remote

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About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process GCP endpoint management communication datum synchronization uptime integrations design dashboards governance service management internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software integrating systems operating systems root cause analysis integrate password management service delivery system engineering node js slack service automation automating operational mobile device management open source microservices distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization integrating business scale bash system administration triage audits
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IT Help Desk Technician

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The IT Help Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

Job Skills

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IT Support Specialist

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Join Our Global IT Support Team!

Are you an IT professional who loves helping end users and is passionate about all things technology? Do you thrive in a fast-paced environment and consider yourself a sharp, proactive go-getter? If so, this is the perfect opportunity to join our IT Support Team in Manila.

We are currently looking for an IT Support Specialist to join our global team. In this role, you will help manage, support, maintain, and enhance IT infrastructure across DOF offices in the Philippines and regional locations. You will play a critical role in delivering excellent user experience for both DOF and onshore teams, ensuring seamless day-to-day IT operations.

As part of the IT Support Team, you will provide technical assistance to end users, contribute to ongoing improvements, and support regional and global projects on an ad hoc basis. This role also offers opportunities for onsite support across DOF locations.

Job Skills

professional PCs user administration catalogue service requests operating system install communication professional responsive project managers comptia a+ timelines teamwork software management it service management collaborate best practices communication skills operations system performance it infrastructure general functions skills qualifications write communication LAN servicenow e manage prioritizing microsoft office decision make service improvement com personal integrity network troubleshooting acting technical assistance safe problem solve active directory support operations creative cloud computing virtual machine hyper v server administration incident management user experience service desk restore self motivated wlan self service problem management information technology microsoft office 365 focused solutions collaboration inquiries tracking prioritization english network infrastructure technical support ad hoc windows server desktop support management security protocols computer science troubleshooting support service continuous improvement employee assistance program positive adaptable antivirus software basic network knowledge base firewall collaborative change management infrastructure service management onboarding user account
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IT Process Analyst

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Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Location: Remote/Hybrid (Quantico, VA) can be up to 3 days a week.

Job Description and Responsibilities

First Div is seeking an ITSM professional to help our client achieve effectiveness and efficiency in the delivery and support of IT services. The candidate will support the implementation and maturation of ITIL processes through documentation of processes, procedures, and work instructions. You will support process owners, process managers, service owners, and service managers with meeting support, documentation, collaboration, and continuous improvement initiatives. Support includes metrics analysis, workflow analysis, and suggested improvements based on findings, and alignment with ITIL and industry best practices.

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IT Service Manager

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At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

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Quento Technologies seeks a highly motivated and experienced IT Service Manager for the service, operations design and development. At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Your responsibilities will entail:

Job Skills

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IT Operations Manager

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Join Alumil as an IT Operations Manager and lead our IT team towards excellence in technology management and support.

About the Role

As the IT Operations Manager at Alumil, you will be responsible for overseeing the daily operations of Alumil's IT infrastructure, ensuring that our IT systems and services are running efficiently and effectively. You will manage a team of IT professionals and work closely with various departments to understand their technical needs and help implement solutions.

Your main focus is to adeptly oversee the availability, stability, and security of all IT systems, networks, and services within the Group.

Your key responsibilities will include:

Job Skills

analytical skill manage service desk server networks it infrastructure project management critical systems tools e communication skills high performance including servers devops human rights incident management operations manager service level agreement docker reliable infrastructure networks work kubernetes nagios operations powershell cloud technologies service level problem solve zabbix tools systems business continuity planning managing infrastructure management technology management scalability system network cloud azure disaster recovery tools enforce asset management systems networks network administrators service management business continuity root cause analysis business systems endpoint protection including server infrastructure as code servers networking IPS firewalls containerization targets information technology agile methodology leadership computer science it service management high availability system database cloud services
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