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Senior IT Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process endpoint management communication datum synchronization uptime integrations design dashboards governance internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software automation systems integrating systems operating systems root cause analysis integrate password management engineer systems service delivery system engineering node js slack service automation IAM automating operational mobile device management open source microservices systems engineer distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure integrate business automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization scale bash service management triage audits
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Senior IT Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process endpoint management communication datum synchronization uptime integrations design dashboards governance internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software automation systems integrating systems operating systems root cause analysis integrate password management engineer systems service delivery system engineering node js slack service automation IAM automating operational mobile device management open source microservices systems engineer distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure integrate business automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization scale bash service management triage audits
View the job post & apply

Senior IT Support Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Systems Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process endpoint management communication datum synchronization uptime integrations design dashboards governance internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software automation systems integrating systems operating systems root cause analysis integrate password management engineer systems service delivery system engineering node js slack service automation IAM automating operational mobile device management open source microservices systems engineer distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure integrate business automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization scale bash service management triage audits
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IT Asset Management Subject Matter Expert

posted by: spj_bot

Gritter Francona is seeking an IT Asset Management Subject Matter Expert to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the lead ITAM knowledge resource for an enterprise effort focused on strengthening hardware asset management, software asset management, lifecycle governance, policy alignment, operational processes, data quality, compliance, and strategic planning.

The IT Asset Management Subject Matter Expert will provide both strategic advisory support and hands-on expertise in process design, requirements analysis, policy documentation, governance development, roadmap planning, and future-state operating model development. The ideal candidate has deep experience across both hardware asset management and software asset management and can help stakeholders translate complex ITAM challenges into practical, scalable, and compliant solutions.

Responsibilities

Job Skills

advisory it asset management technology assessment operational data refine ul process improvement requirement analysis gap analysis iso iec scalable management data standards procedures program managers tools platforms software compliance long term consultant management inventory management inventory software lifecycle management governance license data quality health care operational translate information technology organizational analysis subject matter process design management process life insurance strategic planning quality improvement process optimization software asset management it service management raci matrix model development support analysis lifecycle processes draft workflows operations accountability software operational plans inventory management software audit processes quality advise strategic roadmap verbal communication skill asset management disability care plan retirement plan policy development capabilities processes servicenow scale governance policy government tanium operating plans service management transformation support development planning ira
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IT Asset Management Senior Analyst

posted by: spj_bot

Gritter Francona is seeking an IT Asset Management Senior Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will serve as a senior analytical and coordination resource, supporting the Program Manager and acting as a deputy/backup when needed. The Senior Analyst will help advance enterprise ITAM strategic planning, governance, policy documentation, reporting, compliance readiness, and program execution across hardware asset management and software asset management workstreams.

The ideal candidate has experience supporting federal IT or management consulting programs, developing client-ready strategic and governance deliverables, analyzing complex program information, and coordinating across multiple stakeholders. This role requires someone who can operate above a task-tracking function by helping shape recommendations, synthesize findings, document decisions, and support the development of practical frameworks, plans, and materials for a maturing enterprise ITAM program.

Responsibilities

Job Skills

traceability leadership project documentation business analysis it asset management compliance requirement risk management ul process improvement operate planning materials evaluate information gap analysis managing standards procedures coordination project developing reviewing milestones management schedules stakeholder communication governance acting health care management consulting organizational structure program manager operational service management information technology analytical skill analytical coordination subject matter risk register microsoft project work breakdown structure strategic planning life insurance software asset management long term it service management act prepare executive workflows operations strategic plans operational plans coordinating program management audit management plans stakeholder engagement strategic roadmap verbal communication skill asset management disability workflow analysis validate care plan tracking retirement plan policy development servicenow governance policy government develop review programs developing plans power bi operating coordinate support development ira performance measures track
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IT Asset Management Program Manager

posted by: spj_bot

Gritter Francona is seeking an IT Asset Management Program Manager to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the primary client-facing lead and will oversee the successful delivery of program management support for an enterprise ITAM effort focused on strengthening asset accountability, lifecycle management, governance, reporting, and operational visibility.

The Program Manager will coordinate directly with government program leadership, manage project execution, monitor schedules and deliverables, oversee risk and issue management, and ensure clear communication across stakeholders. The ideal candidate has experience leading federal IT programs, managing complex deliverables, and supporting structured governance, compliance, and reporting activities in a mission-focused environment.

Requirements

Job Skills

support activities plans integrated leadership project documentation manage project it asset management microsoft office lean six sigma ul managing project management communication milestones management programs managing schedules management risk stakeholder communication lifecycle management governance health care management consulting transparency operational program manager information technology coordination subject matter risk register work breakdown structure strategic planning accountability software asset management corrective actions it service management communication plans life insurance long term prepare executive operations schedule coordinating program management audit cross functional teams managing project project performance verbal communication skill asset management disability care plan tracking retirement plan project planning governance policy government client expectations coordinate plans service management ira manage
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IT Asset Management Data Analyst

posted by: spj_bot

Gritter Francona is seeking an IT Asset Management Research & Data Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will provide data analysis, reporting, dashboarding, and performance measurement support for an enterprise ITAM effort focused on improving asset accountability, lifecycle visibility, data quality, compliance, and operational decision-making.

The Research & Data Analyst will analyze ITAM-related data across hardware asset management and software asset management workstreams, develop reports and visualizations, identify trends and anomalies, and support data-driven recommendations for program leadership. The ideal candidate is a strong data analyst who can work with large or complex datasets, translate data into clear insights, and produce accurate, client-ready reporting products.

Responsibilities

Job Skills

traceability it asset management refine dashboards governance key performance indicator subject matter collecting python software asset management it service management outliers operations operational reporting cleaning validating verbal communication skill data governance disability care plan dashboard servicenow support development decision make research software compliance performance measurement quality control r spreadsheets sql quantitative analysis data quality operational structured data strategic planning accountability process optimization lifecycle processes communicate validate analysis government developing executive power bi datasets leadership tables data ul microsoft excel program managers license assets software assets tables information technology data analysis life insurance reconciliation performance monitoring inquiries tracking retirement plan ira ad hoc visualizations health care management consulting translate tableau analytical skill long term clean validate performance metric reports performance audit data sources operations business asset management quality management data visualizations service management
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Incident Response Deployment Manager

posted by: spj_bot

The Deployment Manager supports software release, deployment coordination, and operational transition activities for the Veterans Benefits Administration (VBA). This role is responsible for managing integrated release activities, coordinating deployments across multiple environments, ensuring compliance with VA release management processes, and facilitating communication between development, testing, operations, and regional office stakeholders.

The ideal candidate possesses strong experience with IT service management (ITSM), software deployment coordination, release management processes, and enterprise operational support within a federal government environment.

Job Skills

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Incident Response Deployment Manager

posted by: spj_bot

The Deployment Manager supports software release, deployment coordination, and operational transition activities for the Veterans Benefits Administration (VBA). This role is responsible for managing integrated release activities, coordinating deployments across multiple environments, ensuring compliance with VA release management processes, and facilitating communication between development, testing, operations, and regional office stakeholders.

The ideal candidate possesses strong experience with IT service management (ITSM), software deployment coordination, release management processes, and enterprise operational support within a federal government environment.

Job Skills

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Service Desk Technician

posted by: spj_bot

The Service Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

Job Skills

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