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(Chinese and English) Customer Success Specialist (Thailand, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
  • Assist and onboard new customers
  • Develop digital marketing strategies 
  • Provide weekly, bi-monthly, or monthly strategic guidance to customers
  • Ensure smooth customer engagement through proactive outreach
  • Offer best practices on product usage and marketing strategies
  • Keep customers updated on product releases and new features
  • Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Job Skills

View the job post & apply

(Chinese and English) Customer Success Specialist (Philippines, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
  • Assist and onboard new customers
  • Develop digital marketing strategies 
  • Provide weekly, bi-monthly, or monthly strategic guidance to customers
  • Ensure smooth customer engagement through proactive outreach
  • Offer best practices on product usage and marketing strategies
  • Keep customers updated on product releases and new features
  • Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Job Skills

View the job post & apply

(Chinese and English) Customer Success Specialist (Malaysia, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
  • Assist and onboard new customers
  • Develop digital marketing strategies 
  • Provide weekly, bi-monthly, or monthly strategic guidance to customers
  • Ensure smooth customer engagement through proactive outreach
  • Offer best practices on product usage and marketing strategies
  • Keep customers updated on product releases and new features
  • Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Job Skills

View the job post & apply

(Chinese and English) Customer Success Specialist (Indonesia, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
  • Assist and onboard new customers
  • Develop digital marketing strategies 
  • Provide weekly, bi-monthly, or monthly strategic guidance to customers
  • Ensure smooth customer engagement through proactive outreach
  • Offer best practices on product usage and marketing strategies
  • Keep customers updated on product releases and new features
  • Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Job Skills

View the job post & apply

Administration Assistant

posted by: spj_bot

A fantastic opportunity to join our expanding, close knit Administration team in Burnley town centre. Reporting to the Administration Supervisor, the Administration Assistant will provide fast and effective admin support for our customers and sales teams across the UK.

Duties & Responsibilities

  • Ordering fuel cards for new and existing customers.
  • Inputting card and account details onto database system.
  • Sending cards out to customers with relevant paperwork.
  • Production and distribution of correspondence to customers and colleagues.
  • Stopping/cancelling cards and account closures.
  • Answering calls and dealing with customer enquiries, including transaction queries.
  • Contacting customers regarding cards/transactions.
  • Opening post, answering the intercom and dealing with visitors and deliveries as required.
  • Scanning paperwork using a Document Management system.
  • Any other duties as may be reasonably required.

Requirements

Job Skills

View the job post & apply

(fluent English) Service Delivery Manager (North Macedonia)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Service Delivery Manager (Bosnia and Herzegovina)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Service Delivery Manager (South Africa)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Job Skills

View the job post & apply

(fluent English) Service Delivery Manager (Argentina)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

Job Skills

View the job post & apply

Senior Business Systems Analyst (Remote - US)

posted by: spj_bot

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Business Systems Analyst in the United States.

This is an exciting opportunity to join a high-growth SaaS environment, where you’ll play a key role in scaling business systems to support global go-to-market operations. As a Senior Business Systems Analyst, you will work cross-functionally to design and implement SaaS-based solutions that improve processes and enable automation across the lead-to-cash journey. Your focus will be on understanding business needs, building scalable systems, and helping teams operate with efficiency and precision. This role is ideal for someone passionate about leveraging technology to drive results and eager to grow in a fast-paced environment.

Accountabilities:

Job Skills

View the job post & apply
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