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Senior IT Engineer - Remote

posted by: spj_bot

About Us

At Zyte, we eat data for breakfast, and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Role

Zyte is seeking a Senior IT Engineer with strong Business Systems and Automation experience to architect and operate the internal technology ecosystem that powers our global company.

Job Skills

endpoint security business process GCP endpoint management communication datum synchronization uptime integrations design dashboards governance service management internal documentation finance python it service management reliable billing docker operations programming webhooks engineering systems friendly internal business systems knowledge linux business system collaboration software integrating systems operating systems root cause analysis integrate password management service delivery system engineering node js slack service automation automating operational mobile device management open source microservices distributed environments oauth kubernetes scripts automated mobile device scripting API business operation zendesk backlogs writing innovate integrations automation operational data customer support ul managing self service business workflows integration platforms tools access management systems SAML semantic search support product scim distributed team workflows collaboration innovation build automation prioritize graphql onboarding operating CRM hubspot cloud infrastructure automation services device management intercom team build tools build operate sustainable growth github automate balancing development environment tooling building event enforce event driven knowledge systems SSO stripe operational efficiency containerization integrating business scale bash system administration triage audits
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IT Help Desk Technician

posted by: spj_bot

The IT Help Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

Job Skills

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