Japanese Speaking Customer Service Agent - Remote In Greece -Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Japanese Speaking Customer Service Agent to join a dynamic team, with the added benefit of remote work from Greece and paid relocation support. In this role, you will provide exceptional service to Japanese-speaking customers, helping them navigate inquiries and issues related to our products and services.
Responsibilities
- Assist Japanese-speaking customers via phone, email, and chat by addressing inquiries and providing information on products and services.
- Deliver personalized support, ensuring all customer needs are met with professionalism and efficiency.
- Resolve customer complaints and issues promptly, aiming for high levels of customer satisfaction.
- Document all customer interactions accurately in the CRM system to maintain effective communication and feedback loops.
- Collaborate with internal teams to escalate and resolve complex issues when necessary.
- Stay informed about product updates and company policies to provide accurate information to customers.
Requirements