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APAC Community Lead

posted by: spj_bot

APAC Community Lead - Layer 1 Blockchain Performance

Location: Remote - Global Remote - Preference for APAC region: Hong Kong, Singapore, Korea, Japan.

Compensation: $150K - $200K

We are the first parallelized layer 1 blockchain, setting a new standard in performance and scalability. Our technology re-writes the most widely adopted execution environment in Web3, allowing applications to benefit from both the speed of Web2 and the decentralization of Web3. We are seeking an experienced APAC Community Lead to significantly expand our presence and mindshare across the Asia Pacific region.

You will be responsible for leading the entire community strategy for the APAC region, focusing on identifying, onboarding, and managing a powerful network of regional advocates and Key Opinion Leaders (KOLs). This role involves creating scalable systems to activate and track advocate output, driving consistent growth in brand presence and engagement through localized campaigns and coordinated messaging. You will be instrumental in closing our regional gap and building a thriving APAC advocate program in collaboration with growth, community, and product teams.

Key Responsibilities:

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Japanese Speaking Customer Service Agent - Remote In Greece -Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Japanese Speaking Customer Service Agent to join a dynamic team, with the added benefit of remote work from Greece and paid relocation support. In this role, you will provide exceptional service to Japanese-speaking customers, helping them navigate inquiries and issues related to our products and services.


Responsibilities

  • Assist Japanese-speaking customers via phone, email, and chat by addressing inquiries and providing information on products and services.
  • Deliver personalized support, ensuring all customer needs are met with professionalism and efficiency.
  • Resolve customer complaints and issues promptly, aiming for high levels of customer satisfaction.
  • Document all customer interactions accurately in the CRM system to maintain effective communication and feedback loops.
  • Collaborate with internal teams to escalate and resolve complex issues when necessary.
  • Stay informed about product updates and company policies to provide accurate information to customers.

Requirements

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