Own the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners’ online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers’ feedback and ecom internal functions business requirements aiming for better experience, more GMV and lower costs

Leverage scale of active partners to develop collabs and deals across marketing automation, CRM & other tools for the benefit of both RTG & partners

Active participation in building solid CX plans with Ventures Director to activate new potential prospects

Outcomes & Scorecard

• Success in this role is measured by Active Partners’
• Tech Roadmap adherence
• Data reliability and accuracy
• Platform Conversion rate
• CSAT sustained at ≥90%
• NPS improved quarter over quarter against each account baseline
• Refunds and disputes resolved within partners’ policy and SLA, with zero aging cases

Core Responsibilities (Prioritized & Outcome-Oriented)

UML is a global leader in managing a fleet of modern tankers, we are proud to own and charter over 70 vessels, with one of the youngest and cleanest fleets on the water. With offices spanning 3 continents, we are the ideal tonnage provider for our customers with unparalleled reach. Our tankers transport crude oil, chemicals, and oil products, as well as clean petroleum products, in major commercial areas worldwide.

Union Maritime Services – Athens, Greece is seeking to hire a highly organized and detail-oriented Athens Office Administrator/IT Assistant to join our team, reporting to the Athens Office Manager with a dotted line into the Head of IT. This role requires someone who is experienced and capable working within a slick, highly commercial and fast-paced environment, where there are multiple demands on time. Individual must be confident and capable of multi-tasking and prioritising. The individual will have direct exposure to the MD of the company and will support the day-to-day Office Administration and basic IT functions (detailed below) within tight time parameters where timely administration of facilities matters and all documents is critical. The individual needs to be confident at following up with team members including senior management. Individual must be able to ‘keep-up’: manage and influence others; use WhatsApp, emails and corporate communications to get things done.

Requirements

Location: New York, United States (Office) - Must be able to work fully onsite in NYC

On-Site | Full-time

Compensation: Competitive Compensation

Our client, a premier and highly influential accelerator supporting top-tier founders within the crypto and blockchain sectors, is seeking a high-performance Office Manager & Executive Assistant to join their team in New York City. Since 2020, the organization has backed over 300 startups collectively valued at over $15B, establishing itself as a dominant force in early-stage web3 and decentralized technology.

This dual-impact role requires an exceptionally organized, high-agency professional to manage day-to-day office operations for the NYC headquarters while providing direct, comprehensive executive support to leadership. Operating within a high-velocity environment alongside a team of elite industry veterans, the successful candidate will serve as the organizational backbone of the office, ensuring operational friction is eliminated.

Location: New York, NY (100% Onsite; remote work is not available for this role).

Key Responsibilities

Office Operations

We are partnering with an innovative venture-backed technology company that is building a consumer-focused product with global ambitions. They are looking for their first dedicated Growth Lead to drive user acquisition, community engagement, and early-stage growth.

This is an opportunity to join a high-calibre founding team and take ownership of growth strategy and execution from day one.

The Opportunity

As the first growth hire, you will be responsible for building awareness, acquiring users, and creating scalable growth systems. Approximately 50% of the role will involve direct engagement with online communities across platforms such as Reddit, Telegram, WhatsApp, Facebook groups, and digital nomad networks.

You will have significant autonomy to test ideas, run experiments, and identify growth opportunities without relying on an established playbook.

Ideal Candidate

You are highly entrepreneurial, analytical, and execution-focused. You enjoy testing ideas, engaging directly with users, building communities, and finding creative ways to generate demand.

You are comfortable balancing strategy and hands-on execution, and you thrive in fast-moving environments where learning and iteration happen quickly.

Requirements

Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.

About the Role

Coworker is seeking a Front Desk & Marketing Executive to serve as the first point of contact for members, guests, and visitors while supporting the day-to-day operations of the space. This role combines customer service, community engagement, administrative coordination, and communication to ensure a seamless experience for Coworker members and visitors.

Location: New York, United States (Office) - Must be able to work office based in NYC

On-Site | Full-time

Compensation: $250K - $300K

We are hiring on behalf of our client who operates as the premier, market-leading startup accelerator platform dedicated exclusively to backing, mentoring, and scaling elite Web3, cryptocurrency, and decentralized infrastructure founders.

On behalf of this client, an exceptional, highly entrepreneurial executive is sought to join the leadership team as a General Partner. In this capacity, the successful candidate will assume a pivotal role in mentoring portfolio founders, evaluating and admitting high-potential teams, and strategically guiding early-stage startups through their critical operational, growth, and capitalization journeys from cohort admission through to seed-stage fundraising rounds.

The role is based full-time on-site in New York City to ensure direct, high-touch engagement with incoming startup cohorts.

Key Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

About the Role

We are currently expanding our team and seeking a detail-oriented and commercially driven Data Analyst. This role sits at the intersection of data, CRM, and marketing, with a strong focus on transforming data into actionable insights that drive consumer engagement, personalization, and business growth.

You will collaborate closely with cross-functional teams including media, CRM, content, and brand, enabling data-driven decision-making and supporting ongoing digital transformation initiatives.

Key Responsibilities

1. Data Analysis & Insights

Position Overview

As a CRM & Omnichannel Marketing Specialist at Alumil, you will play a pivotal role in planning, executing, and optimizing the company’s customer relationship management and omnichannel marketing strategies. Your efforts will focus on enhancing customer engagement, improving the customer journey, and driving measurable business results through targeted campaigns across multiple platforms.

The role is responsible for managing, optimizing, and scaling the company’s CRM and multichannel communication ecosystem, with a strong focus on Infobip and customer data management.

Key Responsibilities

Software Engineer - Founder Accelerator Infrastructure

Location: New York

Onsite | Full-time

Compensation: $180K - $260K

Our client is the premier accelerator for founders within the decentralized technology and digital asset space. Since 2020, the organization has backed over 300 startups—collectively valued at over $10B—positioning itself as a central pillar in the evolution of the global startup ecosystem.

The organization is seeking a high-agency Software Engineer to join an elite, in-house engineering team. This individual will work directly with the Chief Technology Officer and will be responsible for owning product features from initial requirement definition through to production. The ideal candidate is a product-minded builder who excels in high-trust, high-performance environments and possesses the ability to turn ambiguous problems into polished software without the need for dedicated project management or design oversight.

This role is based in New York City. Relocation to NYC is a non-negotiable requirement for this position to ensure close collaboration with founders and the core leadership team.

Key Responsibilities

Marketing Lead: Accelerating the Future of Tech

Location: New York City (Non-Negotiable Onsite)

compensation: $180K - $240K

We are a leading accelerator for founders building the next generation of decentralized and disruptive technologies. Since 2020, we've supported 300+ startups that are now collectively valued in the billions. We are a small, high-impact team backed by S-tier investors and founders from some of the world's most successful tech companies.

We're looking for a Marketing Lead to become the sole owner of our brand and marketing strategy, reporting directly to a Co-founder/CPO. Your mission: ensure every ambitious founder knows we exist and applies to our program. This is a high-agency, high-reward role for an individual contributor ready to make a career-defining commitment.

As the Marketing Lead, you will be a hands-on Individual Contributor responsible for the entire marketing funnel, with a primary focus on driving founder applications.