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Lithuanian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Lithuanian Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about aviation and dedicated to providing exceptional customer support. You will play a vital role in assisting travelers and aviation partners by addressing inquiries and ensuring a smooth customer experience in Lithuanian.


Key Responsibilities

  • Manage customer inquiries related to aviation services, flight information, and ticket bookings via phone, email, and live chat in Lithuanian.
  • Provide assistance with travel itineraries, cancellations, and refunds while ensuring compliance with company policies.
  • Educate customers on aviation products and service features, enhancing their travel experience.
  • Resolve issues and complaints promptly and professionally to ensure customer satisfaction.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with operational teams to facilitate timely responses to customer queries.
  • Stay updated on industry standards, regulations, and trends to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Slovenian Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about travel and customer service and are excited to support customers in their aviation needs. As a representative, you will assist passengers and clients in navigating inquiries related to airline services, bookings, and travel information, all while providing exceptional service in Slovenian.


Key Responsibilities

  • Handle customer inquiries related to aviation services, flight bookings, and travel arrangements via phone, email, and chat in Slovenian.
  • Provide assistance with itinerary changes, cancellations, and refunds.
  • Educate customers about airline policies, baggage regulations, and travel updates.
  • Resolve issues and complaints efficiently, ensuring a positive customer experience.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with operational teams to address any service-related challenges.
  • Stay up-to-date on industry trends and service offerings to provide relevant information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for individuals who are passionate about travel and customer service, and who want to share that passion with others. In this role, you will assist clients in planning their travel experiences, providing information and solutions in French to ensure their needs are met with excellence.


Key Responsibilities

  • Handle inquiries from customers in French regarding travel arrangements, accommodations, and tourism services via phone, email, and live chat.
  • Provide detailed information about destinations, travel packages, and hospitality options.
  • Assist customers with booking processes and modifications, including cancellations and refunds.
  • Resolve customer concerns and complaints promptly and efficiently to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with travel partners and internal teams to enhance the customer experience.
  • Stay updated on industry trends and changes to provide accurate information to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the aviation industry. This is a fantastic opportunity for those who are passionate about travel and aviation, and who are eager to provide exceptional support to customers in their interactions with airlines and aviation services. In this role, you will assist passengers and clients in Dutch, ensuring they receive accurate information and assistance for a smooth travel experience.


Key Responsibilities

  • Manage customer inquiries regarding flight information, bookings, and airline services via phone, email, and live chat in Dutch.
  • Provide assistance with changes to existing reservations, cancellations, and refunds.
  • Support customers in understanding baggage policies, boarding procedures, and travel regulations.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with operational and technical teams to address queries and enhance service delivery.
  • Stay updated on industry trends and airline policies to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is on the lookout for dynamic and customer-oriented individuals for the position of Dutch Speaking Customer Service Representatives in an engaging retail environment. In this role, you will provide outstanding support to customers, assisting them with their queries and ensuring a positive shopping experience. Your primary focus will be on effectively communicating in Dutch, helping our customers feel valued and understood.


Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and live chat in Dutch.
  • Provide product information, assist with orders, and resolve issues related to customer purchases.
  • Handle returns, exchanges, and refunds in accordance with company policies.
  • Maintain a positive and professional attitude while interacting with customers.
  • Document customer interactions and ensure follow-ups are completed.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.
  • Stay informed about product lines and promotions to better assist customers.

Requirements

Job Skills

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