Du suchst mehr als nur „einen Job im Kundenservice“?

Wie wäre es damit, eine Karriere im Finanzdienstleistungsbereich aufzubauen – und das auf einer Mittelmeerinsel, wo deine Mittagspause Sonne, Meerblick und Kolleg:innen aus aller Welt beinhalten kann?

Unser Kunde baut sein deutschsprachiges Team in Malta weiter aus und sucht jemanden, der gerne mit Kund:innen arbeitet, ein Verständnis für Vertrieb mitbringt und sich fachlich weiterentwickeln möchte – nicht jemanden, der für immer nur Tickets beantwortet.

Du wirst Teil des deutschen Teams sein und eng mit deinem Team Leader sowie mit bereichsübergreifenden Abteilungen wie Payments und Collections zusammenarbeiten. Deine Arbeit befindet sich direkt im Zentrum der Customer Journey.

Deine Aufgaben:

We are looking for a Senior UX/UI Designer who can independently own product design across web and mobile — from discovery and UX logic to visual execution and launch support.

Role Overview

As a Senior UX/UI Designer, you will design end-to-end product experiences and be responsible not only for visuals, but also for UX logic, clarity of texts, and overall user experience quality.

Responsibilities:

Product Design & UX Ownership

• Design user flows and interfaces for web and mobile applications.
• Create intuitive, scalable UX for complex product scenarios.
• Own design from early discovery to developer hand-off and post-release improvements.
• Produce high-quality UI layouts, interaction states, and responsive designs.

Text & Content in Design

• Create and own texts and microcopy inside the product (app and web).
• Design and write texts for: onboarding, tooltips, errors, empty states, confirmations.
• Ensure clarity, consistency, and tone of voice in all product interfaces.

UX Artefacts & Prototyping

Work from home in Greece – Fashion & Lifestyle Brand

Location: Remote (based in Greece)

Imagine living in Greece – close to the sea, sunshine and Mediterranean culture – while working fully remote for an international fashion & lifestyle e-commerce brand.

On behalf of our client, we are looking for Danish-speaking Customer Support Representatives to join a remote team supporting customers across Europe. This is a unique opportunity to combine a stable international role with the freedom of working from home in Greece.

Whether you’re already living in Greece or planning to relocate, this role allows you to build valuable experience in e-commerce and customer support – without commuting or office life.

Why Greece?

Working remotely from Greece means:

• Year-round sunshine and a relaxed lifestyle
• Lower cost of living compared to Northern Europe
• Freedom to live where others vacation
• Rich culture, incredible food and island or mainland options
• Strong international communities across Greece

Remote work, but with vitamin D.

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success;
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success;
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Customer Support Representative fluent in Dutch, providing the chance to work from beautiful Bulgaria with fully paid relocation. This position is perfect for individuals who are dedicated to delivering exceptional customer service while immersing themselves in a vibrant new culture.

Key Responsibilities

• Provide outstanding customer support to Dutch-speaking clients via phone, email, and chat.
• Respond quickly and accurately to inquiries about products, services, and company policies.
• Effectively resolve customer complaints and issues, ensuring satisfaction throughout the customer journey.
• Document all customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with different departments to enhance service quality and address customer needs.
• Stay updated on product knowledge and industry developments to provide informed assistance to clients.

Requirements