Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - Polish Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are seeking a highly motivated and experienced Clinical Research Associate (CRA) Manager to lead our dedicated team of CRAs. In this role, you will be responsible for overseeing clinical trial activities and ensuring compliance with regulatory requirements while fostering a culture of excellence and collaboration within the team.

Main Responsibilities

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - Spanish Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - French Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - Spanish Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - French Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - English Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - English Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

This is a bilingual, 6-month contract role responsible for resolving outstanding accounts from existing customers, resolving billing problems, and reducing delinquencies. You will also handle key administrative tasks to ensure the smooth operation of payment and collections processes.

What you'll do:

We are seeking a highly experienced and driven Enterprise Solution Sales Executive with a proven track record in solution selling within complex enterprise environments. This role is focused on driving strategic sales of Microsoft Dynamics 365 solutions across targeted industries, including manufacturing, retail, financial services, and professional services.

The ideal candidate will be a consultative seller who understands industry challenges and can position Dynamics 365 as a transformative platform for business growth and operational efficiency.