operations operations

Head of Revenue Operations

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As Head of Revenue Operations, you will own the commercial performance of GoMining's direct revenue channels.

You will be responsible for optimizing sales operations, VIP management, retention, cross-sell initiatives, and commercial efficiency. Working closely with business owners and leadership, you will define priorities, improve unit economics, and ensure every commercial initiative delivers measurable business impact.

This is a strategic role that combines commercial operations, analytics, pricing, and revenue optimization.


Responsibilities

Revenue Operations

    • Own the operational performance of all direct revenue channels, including Sales, VIP, and Retention.
    • Align priorities, customer segmentation, and execution plans with business owners.
    • Build scalable commercial processes and operating standards across teams.
    • Monitor channel performance and identify opportunities to increase revenue and operational efficiency.

Commercial Performance

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Operations Support Officer | Cruise Whitsundays

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Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

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