Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives in the Renewable Energy industry. As the world shifts towards sustainable energy solutions, we seek passionate individuals who are eager to support customers in understanding and utilizing renewable energy services. In this role, you will play a vital part in delivering exceptional service and assisting clients in making informed decisions about their energy needs.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and incentives via phone, email, and chat in Italian.
• Educate customers on renewable energy solutions, including solar, wind, and other sustainable options.
• Assist customers with account setup, billing questions, and service requests.
• Troubleshoot and resolve customer issues efficiently while ensuring a positive experience.
• Document customer interactions accurately and maintain comprehensive records.
• Collaborate with technical teams to provide timely and accurate information to clients.
• Stay updated on industry trends and renewable energy policies to provide informed advice.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and dedicated to providing top-notch customer support. As a representative, you will engage with customers in French, assisting them with inquiries related to renewable energy solutions and ensuring a positive customer experience.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in French.
• Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
• Assist customers with account management, service requests, and troubleshooting.
• Document all customer interactions accurately in the CRM system, ensuring compliance with industry regulations.
• Collaborate with technical teams to resolve issues and enhance the overall customer experience.
• Stay updated on industry trends and developments to provide accurate information to customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and have a strong commitment to customer support, this role is perfect for you. You will be responsible for assisting customers with their inquiries related to renewable energy solutions, ensuring they receive the information and support they need in Spanish.

Key Responsibilities

• Respond to customer inquiries regarding renewable energy products and services via phone, email, and chat in Spanish.
• Provide information on installation processes, energy efficiency, and product specifications.
• Assist customers with account management, billing inquiries, and service changes.
• Resolve issues and complaints effectively, ensuring customer satisfaction.
• Maintain accurate records of customer interactions in the customer relationship management (CRM) system.
• Collaborate with sales and technical teams to enhance customer experience and service delivery.
• Stay updated on industry regulations and advancements in renewable energy to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to providing excellent customer service, this position is perfect for you. In this role, you will assist customers and clients in understanding renewable energy solutions, while delivering exceptional service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Portuguese.
• Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
• Assist customers with account management, service inquiries, and troubleshooting.
• Document all customer interactions accurately in our CRM system, following regulatory compliance.
• Collaborate with technical teams to resolve issues and enhance the customer experience.
• Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and are eager to help customers navigate their inquiries related to renewable energy solutions. As part of our dedicated team, you will provide essential support to clients while effectively communicating in Polish.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
• Educate customers on the benefits of renewable energy solutions and assist with service applications.
• Help troubleshoot issues and provide solutions in a timely manner.
• Document customer interactions accurately and maintain comprehensive records.
• Collaborate with internal teams to address customer needs and improve service offerings.
• Stay updated on industry trends and developments to offer informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Nordic Speaking Customer Service Representatives in the Renewable Energy industry. As a vital part of our team, you will assist customers in understanding and utilizing renewable energy solutions while providing exceptional service in Nordic languages. This opportunity is perfect for individuals who are passionate about sustainability and eager to contribute to a greener future.

Key Responsibilities

• Handle customer inquiries regarding renewable energy products and services via phone, email, and live chat in Nordic languages.
• Educate customers on renewable energy solutions, installation processes, and maintenance requirements.
• Assist with account management, service scheduling, and resolving any issues or concerns.
• Document customer interactions and feedback accurately to improve service delivery.
• Collaborate with technical and sales teams to enhance customer experiences and resolve inquiries efficiently.
• Stay updated on industry trends, innovations, and company offerings in renewable energy.

Requirements

Mercier Consultancy MD is thrilled to offer a position for German Speaking Customer Service Representatives in the renewable energy industry. This role is an excellent opportunity for individuals passionate about sustainability and customer support. As a key member of our team, you will assist customers in navigating their inquiries related to renewable energy products and services, all while delivering exceptional support in German. Your role will be vital in promoting sustainable practices and enhancing customer satisfaction.

Key Responsibilities

• Respond to customer inquiries concerning renewable energy solutions, installation processes, and service offerings via phone, email, and live chat in German.
• Provide accurate information about renewable energy products, benefits, and available incentives.
• Assist customers through the application and installation process, addressing concerns and providing support.
• Resolve customer complaints and issues with empathy and professionalism.
• Maintain detailed documentation of customer interactions and inquiries in the database.
• Collaborate with technical and sales teams to ensure smooth service delivery.
• Stay informed about industry trends and developments to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the renewable energy industry. This is a fantastic opportunity for individuals who are passionate about sustainability and customer engagement. In this role, you will be responsible for assisting customers with inquiries related to renewable energy products and services, all while providing exceptional support in Dutch. Your contributions will help promote a greener future and enhance customer satisfaction.

Key Responsibilities

• Manage customer inquiries regarding renewable energy solutions, installation processes, and service options via phone, email, and chat in Dutch.
• Provide clear and accurate information about renewable energy products, incentives, and policies.
• Assist customers in the application and installation processes, addressing any concerns they may have.
• Resolve customer complaints and issues with empathy and professionalism.
• Document all customer interactions and maintain detailed records in the database.
• Collaborate with technical and sales teams to ensure seamless service delivery.
• Stay up to date with industry developments to better assist customers.

Requirements

Union Maritime is a leading global shipowner and shipping solutions provider, powering global trade by transporting essential cargo safely, sustainably, and efficiently. We operate with an unwavering commitment to excellence, leveraging extensive maritime expertise and innovative technologies to deliver reliable and agile services, enabling our partners to unlock new growth opportunities. We strive to build long-term partnerships and foster a culture of sustainability that creates value for our customers, crew, and the global communities we serve. 

We prioritise safety and environmental responsibility in all operations, continuously embracing digital innovation to optimise performance and reduce our ecological footprint. 

​We are currently looking for a junior role within the Post Fixtures Team at UML to support the Team leader and be responsible for their own claims and outstanding recoveries​ 

Requirements