Mercier Consultancy MD is thrilled to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a leading AI & Technology Company, based in Greece. This role is ideal for tech-savvy individuals who are passionate about artificial intelligence and dedicated to providing exceptional customer support. As a representative, you will assist customers in Spanish, helping them with inquiries related to AI products and technologies.

Key Responsibilities

• Manage customer inquiries regarding AI solutions, technology products, and account management via phone, email, and chat in Spanish.
• Provide clear and comprehensive guidance on product features, troubleshooting, and user support.
• Assist customers with onboarding processes and ensure a smooth experience with the technology.
• Resolve customer complaints and technical issues promptly, ensuring high levels of satisfaction.
• Document all customer interactions and resolutions in the CRM system for record-keeping.
• Collaborate with product development teams to relay customer feedback and enhance service delivery.
• Stay updated on AI trends and product updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is looking for a German Speaking Platform Support Specialist to join our team, working in the beautiful setting of Greece! In this exciting role, you will be responsible for assisting our German-speaking clients who utilize our online marketplace. Your expertise will help customers navigate the platform effectively, ensuring they have a positive experience.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our online marketplace via email, chat, and other digital communication channels.
• Assist clients with inquiries regarding platform features, account management, and troubleshooting issues.
• Guide customers through the process of using the marketplace, ensuring they receive the necessary support to maximize their experience.
• Document issues and interactions in our support system for quality assurance and reporting purposes.
• Collaborate with the product team to relay customer feedback and suggest improvements to enhance user experience.
• Stay informed about marketplace updates, policies, and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a Digital Marketing Platform with the chance to work in enchanting Greece. This role is tailored for individuals who are passionate about digital marketing and customer support. As a representative, you will assist clients in navigating the platform, addressing their inquiries, and ensuring they maximize their digital marketing efforts, all while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding the digital marketing platform, including features, pricing, and troubleshooting via phone, email, and chat in German.
• Provide comprehensive guidance to customers on optimizing their use of the platform.
• Assist in onboarding new clients and ensuring they understand platform functionalities.
• Resolve customer complaints and technical issues promptly, maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with product and technical teams to relay customer feedback and suggest improvements.
• Stay updated on digital marketing trends and platform updates to enhance customer interactions.

Requirements

Founding Product Engineer

Location: San Francisco, CA (In-person) Employment Type: Full-time

Compensation: $130K - $170K / 0.5% - 1.5%

Build the Engineering Foundation of In-Person Connection We are an AI-powered platform revolutionizing how companies plan corporate events—from high-stakes executive offsites to global company-wide conferences. Our software automates the logistics of venue sourcing and vendor negotiations, making it seamless for teams at companies like Google and Amazon to create meaningful moments in real life.

The Role As a Founding Product Engineer, you won’t just be writing code; you will be shaping the very core of our product and engineering culture. You will work at the intersection of complex backend logic and polished, high-end frontend design. This is a role for an engineer who has strong product intuition and enjoys the "zero-to-one" journey of building features that large enterprise customers rely on.

What You’ll Do:

Founding Engineer

Location: San Francisco, CA (In-person) Employment Type: Full-time

Compensation: $130,000 - $170,000

Architecting the Future of In-Person Connection We are an AI-powered platform transforming the way companies plan corporate events—from high-stakes executive retreats to global conferences. Our software automates the logistics of venue sourcing and vendor negotiations, making it faster and easier for teams at companies like Google and Amazon to meet up in real life. We are on a mission to make it easier for teams to create meaningful moments together, and we are looking for a Founding Engineer to help build that foundation.

The Role As a Founding Engineer, you will be a cornerstone of our technical team. You won’t just be executing on tickets; you will be making key technical decisions, influencing product direction, and shaping our engineering culture from day one. This is a "zero-to-one" opportunity for someone who loves building full-stack products and wants to see their work have a direct impact on customers.

What You’ll Do:

Founding AI Engineer

Location: San Francisco, CA (In-person) Employment Type: Full-time

Compensation: $130K – $170K base salary + 0.5% – 1.5% equity.

Automating the Future of Human Connection We are building the first AI-powered platform designed to handle the complex logistics of corporate event planning—from intimate executive retreats to global conferences. Our software automates everything from venue sourcing to vendor negotiations, helping teams at companies like Google and Amazon gather in real life. We are on a mission to make it easier for teams to create meaningful moments together, and we need a founding engineer to lead the charge on our core AI systems.

The Role As a Founding AI Engineer, you will build and scale the systems that power our automated event planning workflow. This isn’t about simple wrappers; you will be developing autonomous agents that handle emails, phone calls, web scraping, and deep research. You will sit at the center of our product, turning complex, manual workflows into seamless, AI-driven experiences.

What You’ll Do:

Mercier Consultancy MD is excited to present an opportunity for a Polish Customer Advisor in the Retail Sector, based in Greece! This position comes with fully paid relocation support for candidates looking to make a move. If you have a flair for customer service and a passion for retail, we invite you to join our dynamic team and help us deliver exceptional experiences to our Polish-speaking clients.

Key Responsibilities

• Provide outstanding customer support to Polish-speaking clients in the retail sector through phone, email, and chat communications.
• Assist customers with inquiries regarding products, order statuses, returns, and other retail-related services.
• Handle customer complaints and resolve issues to ensure a high level of satisfaction and loyalty.
• Document customer interactions accurately in our CRM system to maintain comprehensive records.
• Collaborate with the retail team to relay customer feedback and contribute to service improvements.
• Stay informed about the latest retail trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a German Customer Advisor for a leading Appliances Company, based in Greece! This position includes relocation support for candidates interested in making the move. If you have a passion for customer service and a keen interest in home appliances, we want you to join our team!

Key Responsibilities

• Provide high-quality customer support to German-speaking clients via phone, email, and chat, specifically in relation to home appliances.
• Assist customers with inquiries about products, troubleshooting, and warranty information.
• Resolve customer complaints and issues promptly to ensure satisfaction and maintain brand loyalty.
• Document all customer interactions in our CRM system to maintain detailed records.
• Collaborate with other departments to relay customer feedback and suggest product or service improvements.
• Stay knowledgeable about new appliances and industry trends to offer informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Swedish Customer Advisor in the vibrant city of Athens! If you have a passion for customer service and want to work in a dynamic environment where you can support Swedish-speaking clients, this opportunity is perfect for you. As a key member of our team, you will assist customers in navigating their inquiries and concerns while providing an exceptional service experience.

Key Responsibilities

• Provide outstanding customer support to Swedish-speaking clients via phone, email, and chat.
• Address inquiries regarding products and services, guide users, and resolve any issues.
• Handle customer complaints with professionalism and effective solutions to ensure satisfaction.
• Document interactions and maintain comprehensive records in our CRM system.
• Work closely with other departments to relay customer feedback and improve service processes.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to announce openings for Italian Customer Advisors in the vibrant city of Athens! We are seeking enthusiastic candidates who are passionate about customer service and want to engage with Italian-speaking clients. This role offers a fantastic opportunity to be part of a dynamic team dedicated to providing exceptional support.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, service-related questions, and any issues they may encounter.
• Troubleshoot customer complaints and deliver effective solutions to ensure satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with other teams to relay customer feedback and help improve service processes.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.

Requirements