Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.

Key Responsibilities

• Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
• Provide customers with clear information regarding reservation details, pricing, and availability.
• Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
• Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
• Accurately document all customer interactions and feedback in the CRM system.
• Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.

Key Responsibilities

• Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
• Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
• Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
• Document all customer interactions in the CRM system for effective record-keeping and follow-up.
• Collaborate with internal teams to address customer concerns and enhance service delivery.
• Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.

Key Responsibilities

• Address customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in Danish.
• Provide detailed information on available entertainment options and assist with bookings and reservations.
• Resolve customer complaints and issues with empathy and professionalism, ensuring satisfaction.
• Document all customer interactions and feedback accurately in the CRM system.
• Collaborate with event coordinators and marketing teams to enhance customer engagement and experience.
• Stay informed about the latest entertainment trends and offerings to provide informed assistance to clients.

Requirements

We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home.

This is a fixed-term employment contract from February to September. The role may be extended or converted to regular employment based on performance and business needs. You’ll undergo structured sales training and receive continuous coaching throughout the ramp-up period.

What You’ll Do

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.
  

Work Schedule

Operations run Monday–Friday, 7:00 AM–12:00 AM CST, and Saturday–Sunday, 8:00 AM–10:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.
Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.

The ideal candidate brings a strong background in training within a wireless telecom contact center, along with expertise in managing escalated customer interactions, resolving issues through research and collaboration, and coaching others to perform at a high level. This role requires someone who can effectively demonstrate best practices and ensure frontline teams are prepared to handle a wide range of customer needs with professionalism and empathy.

If you’re passionate about training, thrive in fast-paced environments, and have experience in the wireless telecom industry—this is the opportunity for you.

• This is an in-office position that will report to our Richardson, Texas
• Full-time, Monday – Friday 9am – 5pm

About DSI

Join our dynamic team at Mercier Consultancy MD as a Czech Speaking Client Service Representative! This is an exciting opportunity to provide outstanding support to our clients in a remote capacity, with the option to relocate to beautiful Greece for a more immersive experience.

In this role, you will engage with Czech-speaking clients, helping them with their inquiries and ensuring a wonderful customer experience. You'll receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and represent our brand effectively.

Key Responsibilities:

• Provide exceptional customer service to our Czech-speaking clients via phone, email, and chat.
• Handle client inquiries with professionalism and courtesy, ensuring all issues are resolved quickly and efficiently.
• Document client interactions accurately in our CRM for tracking and follow-up.
• Collaborate with various teams to enhance client satisfaction and resolve complex issues.
• Stay informed about company products and services to offer the best advice to clients.

Requirements

Join the exciting world of TikTok with Mercier Consultancy MD as a Dutch Speaking Content Moderator in Sofia, Bulgaria! This role comes with a paid relocation package, offering you the chance to immerse yourself in a vibrant city while being part of a dynamic and innovative team. As a Content Moderator, you will play a crucial role in shaping the TikTok community by reviewing and moderating Dutch content, ensuring it meets community guidelines and fosters a positive environment for users.

Key Responsibilities

• Moderate and evaluate content created by TikTok users in Dutch, ensuring it fits within our community standards.
• Classify and assess various types of content based on established policies and guidelines.
• Identify and report any inappropriate content or violations to keep the platform safe for everyone.
• Provide insights on trends and user behavior to help elevate moderation strategies.
• Collaborate with fellow team members to enhance and streamline moderation processes.
• Stay up-to-date with the latest community guidelines and policies to ensure the highest quality of moderation.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Nederlandse Klanten Service Agent, based in Greece. This role is ideal for individuals who have a passion for customer service and are fluent in Dutch. You will be responsible for providing outstanding support to our Dutch-speaking clients, ensuring their inquiries and concerns are resolved effectively.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Address inquiries related to products and services, providing accurate and timely information.
• Resolve issues and complaints with a focus on customer satisfaction, ensuring a positive experience.
• Document customer interactions in the CRM system for tracking and follow-up purposes.
• Collaborate with team members to improve service delivery and customer experience.
• Stay knowledgeable about company policies, promotions, and product offerings to better assist customers.

Requirements

Join Our Team!

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative.

This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy.
• Communicate effectively through multiple channels, including phone, email, and chat.
• Learn and navigate our client systems to ensure high-quality service.
• Collaborate with your fellow team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective client communication.
• Strong communication skills and a genuine customer-focused attitude.
• Willingness to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and adaptable to a dynamic work environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits