Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives in the telecommunications industry. This exciting role is perfect for individuals who are dedicated to providing exceptional customer support and are fluent in Portuguese. You will assist customers in navigating their telecommunications inquiries and ensure they have a positive experience with our services.

Key Responsibilities

• Respond to customer inquiries related to telecommunications services, plans, and devices via phone, email, and live chat in Portuguese.
• Provide assistance with service activation, account management, and troubleshooting technical issues.
• Educate customers on products, billing, and service upgrades.
• Address customer complaints and resolve issues efficiently to ensure satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with technical support teams to resolve customer issues effectively.
• Stay knowledgeable about new products and promotions to provide current information to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for those who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating their telecommunications needs, ensuring they receive accurate information and assistance in Polish.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, including plans, devices, and billing, via phone, email, and chat in Polish.
• Provide technical support and troubleshoot service-related issues for customers.
• Educate customers on product features and guide them in making informed decisions.
• Resolve complaints and issues promptly while ensuring high levels of customer satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with sales and technical teams to enhance customer experience and service delivery.
• Stay updated on the latest telecommunications technologies and offerings.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the telecommunications industry. If you have a passion for technology and a commitment to providing excellent customer service, this role is perfect for you. As a customer service representative, you will assist clients with their inquiries and help ensure a positive experience, communicating effectively in Spanish.

Key Responsibilities

• Respond to customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Spanish.
• Assist customers with account management, including billing inquiries, service changes, and new installations.
• Provide accurate information regarding product features, current promotions, and service availability.
• Resolve customer complaints and technical issues promptly and professionally to enhance customer satisfaction.
• Document all customer interactions meticulously in the CRM system to ensure accurate records.
• Collaborate with internal departments to improve service delivery and customer engagement.
• Stay informed about the latest products, services, and industry trends to provide effective support and recommendations.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Italian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a representative, you will engage with clients in Italian, assisting them with their telecommunications inquiries and ensuring exceptional service throughout their experience.

Key Responsibilities

• Manage customer inquiries related to telecommunications services, including plans, devices, and technical support via phone, email, and chat in Italian.
• Assist customers with account setups, billing questions, and service modifications.
• Provide accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues efficiently to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay informed about new products, services, and telecommunications trends to better assist customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior Cybersecurity Risk Analyst to perform the development of cybersecurity risk assessment methodology and frameworks.

Responsibilities:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Utilities industry, specifically located in Greece. This role is ideal for individuals who are passionate about customer service and eager to assist clients with their utility service needs in Spanish. As a representative, you will provide vital assistance to customers, ensuring they receive the highest level of service.

Key Responsibilities

• Manage customer inquiries related to utility services, including billing, service connections, and troubleshooting via phone, email, and chat in Spanish.
• Provide detailed information on available utility plans, payment options, and service offerings.
• Assist customers with account updates, payment processes, and resolving issues or complaints.
• Document all customer interactions accurately in our CRM system to ensure effective follow-up.
• Work collaboratively with internal teams to resolve customer concerns and enhance service quality.
• Stay informed about industry regulations and company policies to provide accurate information to clients.

Requirements

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Credit Control Professional to join our offices in Kalochori, Thessaloniki

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Credit Control Professional to join our offices in Elefsina.

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the telecommunications industry. This opportunity is perfect for individuals passionate about technology and providing excellent customer service. In this role, you will assist customers in Spanish with their telecommunications inquiries, helping them access and understand the services offered.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, plans, and technical support via phone, email, and chat in Spanish.
• Provide assistance with service activation, billing issues, and troubleshooting technical problems.
• Help customers manage their accounts, including upgrades, changes to plans, and service cancellations.
• Document all interactions accurately in the customer relationship management (CRM) system.
• Resolve customer complaints and escalate issues as necessary to ensure complete satisfaction.
• Maintain updated knowledge of telecommunications products and promotions available to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Portuguese Speaking Customer Service Representatives in the telecommunications industry. This position is perfect for individuals who are enthusiastic about technology and are dedicated to providing exceptional customer support. As a customer service representative, you will engage with clients in Portuguese, assisting them with their telecommunications needs and ensuring they receive the best possible experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Portuguese.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide timely and accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues effectively to ensure customer satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and overall customer experience.
• Stay updated on new products, services, and industry trends to better assist customers.

Requirements