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Danish Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Telecommunications Company, located in Greece. This role is designed for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Danish, addressing their inquiries and providing outstanding support for telecommunications services.


Key Responsibilities

  • Manage customer inquiries regarding telecommunication services, including mobile plans, account issues, and technical support via phone, email, and chat in Danish.
  • Provide detailed information on service plans, features, and promotional offers.
  • Assist customers with technical troubleshooting and ensure effective resolutions to enhance their experience.
  • Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
  • Collaborate with internal teams to improve service delivery and address customer needs effectively.
  • Stay informed about industry trends and new telecommunications technologies to provide relevant assistance.

Requirements

Job Skills

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French Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives to join a leading Telecommunications Company in Greece. This position is perfect for individuals who not only possess strong communication skills in French but also have a passion for technology and excellent customer service. As a representative, you will assist customers in understanding their telecommunications needs and ensure a positive experience.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, products, and packages via phone, email, and live chat in French.
  • Provide detailed information regarding service plans, pricing, billing issues, and technical support.
  • Assist customers with account management, including changes to services and troubleshooting issues.
  • Resolve customer complaints and inquiries promptly, ensuring satisfaction and retention.
  • Document all customer interactions accurately in the CRM system to maintain comprehensive records.
  • Collaborate with technical and sales teams to provide customers with complete and effective solutions.
  • Stay updated on the latest telecommunications trends and product offerings to enhance customer interactions.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading Telecommunications Company based in Greece. This position is perfect for individuals who are passionate about technology and are committed to providing exceptional customer support in Polish. As a member of our team, you will assist customers with inquiries related to telecommunications products and services while enjoying the beautiful setting of Greece.


Key Responsibilities

  • Respond to customer inquiries regarding telecommunications services, products, and account management via phone, email, and live chat in Polish.
  • Provide detailed information on service plans, pricing, and promotional offers.
  • Assist customers with billing inquiries, technical support, and account issues.
  • Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
  • Document all customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with technical teams and other departments to facilitate service delivery and enhance customer satisfaction.
  • Stay updated on the latest telecommunications trends and products to provide accurate information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Public Utilities Company - Work In Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Service Representatives for a Public Utilities Company, with the exciting prospect of working in Sofia. This role is perfect for individuals who are passionate about providing exceptional service to the community and eager to engage with customers in the public utilities sector. You will act as a primary point of contact for clients in Dutch, addressing their inquiries and assisting them with various utility services.


Key Responsibilities

  • Respond to customer inquiries related to public utility services, including water, electricity, and gas, via phone, email, and live chat in Dutch.
  • Provide information regarding service plans, rates, account management, and billing inquiries.
  • Assist customers with service requests, troubleshooting issues, and problem resolution.
  • Document all customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer issues and inquiries.
  • Stay informed on relevant regulations, company policies, and community initiatives to provide accurate information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Energy Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Energy Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about customer support and the energy sector. You will engage with customers in German, assisting them with inquiries and providing top-notch service from the comfort of your home.


Key Responsibilities

  • Handle customer inquiries related to energy services, billing, and account management via phone, email, and chat in German.
  • Provide detailed information on energy solutions, service plans, and product offerings.
  • Assist customers with troubleshooting issues and resolving inquiries efficiently.
  • Document all interactions accurately in our CRM system for tracking and follow-up.
  • Collaborate with internal teams to ensure comprehensive customer support and issue resolution.
  • Stay updated on the latest energy market trends and company offerings to inform clients.

Requirements

Job Skills

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German Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is proud to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries and ensuring a positive experience related to automotive products and services.


Key Responsibilities

  • Handle customer inquiries related to automotive products, services, and support via phone, email, and chat in German.
  • Provide detailed information on vehicle specifications, service plans, and available promotions.
  • Assist customers with order placements, status updates, and issue resolution.
  • Document all customer interactions accurately in the CRM system for record-keeping purposes.
  • Collaborate with internal teams to ensure timely and effective solutions for customer issues.
  • Stay informed about the latest automotive technology and trends to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
  • Assist customers with service plans, device activations, and technical support.
  • Provide clear and accurate information about products, promotions, and available services.
  • Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system accurately for future reference.
  • Work collaboratively with internal teams to improve customer service delivery and support.
  • Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients with their IT-related inquiries and support them in navigating technological solutions in French.


Key Responsibilities

  • Address customer inquiries regarding IT products, services, and technical support via phone, email, and chat in French.
  • Assist customers with troubleshooting problems, providing step-by-step guidance and solutions.
  • Educate customers on product features, software functionality, and service plans.
  • Resolve customer complaints and issues efficiently while ensuring a positive experience.
  • Accurately document all customer interactions and maintain comprehensive records in the CRM system.
  • Collaborate with technical support teams to escalate and resolve complex issues.
  • Stay informed about new technologies, products, and industry trends to enhance service quality.

Requirements

Job Skills

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Finnish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this role, you will engage with clients in Finnish, assisting them with their telecommunications needs and ensuring they have a positive experience.


Key Responsibilities

  • Respond to customer inquiries regarding telecommunications services, including account management, billing, and technical support via phone, email, and chat in Finnish.
  • Assist customers with service inquiries, changes, and troubleshooting issues effectively.
  • Provide accurate information about product offerings, promotions, and service plans.
  • Resolve customer complaints and technical issues promptly, ensuring high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and document all changes in the CRM system.
  • Collaborate with technical and operational teams to enhance service delivery.
  • Stay informed about new products, services, and industry trends to better assist customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and customer support. As a representative, you will assist customers in managing their telecommunications needs and ensure a high level of satisfaction while communicating effectively in Danish.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications products and services via phone, email, and chat in Danish.
  • Assist customers with account management, billing questions, and service modifications.
  • Provide information about service plans, promotions, and technical support options.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document customer interactions accurately in the CRM system for reference and follow-up.
  • Work collaboratively with internal teams to improve service delivery and address customer needs.
  • Stay informed about new products, services, and industry developments to enhance customer support.

Requirements

Job Skills

View the job post & apply
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