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IT Help Desk Technician

posted by: spj_bot

The IT Help Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

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Pontoon Engineer | Cruise Whitsundays

posted by: spj_bot

Image removed.Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

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IT Support Engineer - Stores Support

posted by: spj_bot

We are one of the largest employers in Greece, with more than 11,300 employees, and you too can claim a position in the large METRO team!

The IT Helpdesk Department, which reports to the General Director of Organization and IT, is seeking:

IT Support Engineer – Stores Support

The new colleague will provide technical support to our store network.

Your daily responsibilities:


• Provide technical support to end users  via calls, ticketing system and emails
• Diagnose and resolve hardware/software/network issues (PCs, printers, tablets ,pos devices, scanners e.t.c).
• Install and configure software applications
• Monitor and manage local network  connections (lan,switches,wifi)
• Perform routine diagnostic checks
• Ensure all requests are documented, tracked and resolved in a timely manner

• Contribute to knowledge base articles and support documentation
• Create and update user manuals

• Collaborate with other IT departments to improve systems, tools and processes
• Work on weekly shifts (morning /afternoon /Saturday)

Requirements

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