Epic Billing Analyst

Location: Jamaica, New York

On-site | Full-time

Interview: On-site

We are seeking a detail-oriented and technically-savvy Epic Billing Analyst to join our client's Revenue Cycle team. In this role, you will be the bridge between our financial operations and our IT infrastructure, ensuring our Epic EHR system is optimized to support seamless billing workflows and financial integrity. The ideal candidate possesses a deep understanding of the revenue cycle, a knack for troubleshooting complex system issues, and the ability to collaborate effectively with both technical teams and administrative stakeholders.

As an Epic Billing Analyst, you will focus on the configuration, maintenance, and optimization of our Epic Resolute modules. You will ensure that our billing processes—from charge capture to payment processing—are efficient, compliant, and user-friendly.

Key Responsibilities:

LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, allowing hundreds of thousands of customers nationwide to book a service with the tap of a button. But lawn care is only the beginning - our vision is to become the one-stop shop for all home services.

Our company is flourishing at an incredible pace, profitable and achieving remarkable success. And we're not stopping there! We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.

Role Summary:

The Assistant Manager - Retention plays a critical role in maximizing customer lifetime value by leading retention strategies and initiatives that reduce churn and drive save rate. This role combines people leadership with analytical rigor, supporting and developing a retention team while leveraging customer data and cross-functional partnerships to identify at-risk customers and implement proactive intervention strategies. The ideal candidate will balance operational excellence with strategic thinking, owning key retention metrics while continuously optimizing processes and workflows that strengthen customer relationships and improve the overall LawnStarter experience.

Responsibilities:

Senior DevOps Engineer (Remote – Web3/DeFi)

Location: Fully Remote - EU timezone Type: Full-Time

Compensation: competitive

We are seeking a Senior DevOps Engineer to architect and scale the mission-critical infrastructure powering a next-generation decentralized exchange (DEX) and network. In this role, you will be the guardian of our system’s security, scalability, and high availability, ensuring our engineering team can ship rapidly without compromising reliability.

We are a dynamic, forward-thinking, and fully remote team with an ambitious roadmap. This is an opportunity for a reliability-focused engineer who loves automation, security, and performance tuning for high-throughput, low-latency environments. If you thrive on building self-healing systems and are excited by the challenge of shaping the future of finance, we want to hear from you.

Key Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Dissemination IT Systems Integration, Operations & Support Specialist.

Responsibilities:

Integrations Engineer - APAC

Location: Remote (GMT +5 up to GMT+9)

Compensation: Competitive

We are a leading Decentralized Finance (DeFi) lending protocol that recently secured $50 million in funding from world-class investors including Ribbit Capital, a16z crypto, and Coinbase Ventures. With over $9 billion in assets supplied, our protocol is setting a new standard for open, efficient, and resilient lending.

We are scaling our team to establish our protocol as a cornerstone of a new internet-native financial system. We are looking for a technical, partner-facing Solutions Engineer to accelerate our expansion across the APAC region.

Your mission is to provide technical guidance and support to crypto-native partners and integrators within their timezone. By leveraging your fluency in Mandarin and English, you will enable faster implementation cycles and forge stronger partnerships across the region's most influential platforms.

What You Will Do

Mercier Consultancy MD is on the lookout for a dedicated German Customer Care Specialist to join our vibrant team in Athens. If you're passionate about providing exceptional service and fluent in German, this position offers an exciting opportunity to engage with our customers in the sportswear industry. You will play a vital role in ensuring that every customer interaction is positive, informative, and supportive.

Key Responsibilities

• Deliver exceptional customer service in German through various channels, including phone, email, and chat.
• Assist customers with inquiries related to product information, order management, and account issues.
• Document and track customer interactions accurately in our CRM system.
• Troubleshoot and resolve customer issues promptly while maintaining a high level of satisfaction.
• Work collaboratively with internal teams to identify root causes of customer complaints and improve service delivery.
• Stay knowledgeable about product offerings and industry trends to provide informed support.

Requirements

The PMO Analyst ensures delivery discipline across all projects by maintaining Asana hygiene, tracking progress on modules/features, preparing project health reports, collecting updates from PMs, flagging risks early, and supporting the Delivery Ops Lead in driving execution standards.

They act as the backbone of delivery governance, ensuring every project is updated, documented, and visible to leadership — without depending on individual PM habits.

Requirements

1. Asana Management & Delivery Hygiene

• Maintain daily oversight of all Asana boards for active projects (tasks, subtasks, deadlines, dependencies).
• Ensure PMs update status, timelines, documentation, and dependencies according to SOP.
• Identify overdue tasks, inconsistencies, and missing details.
• Send daily/weekly reminders to PMs and escalate hygiene issues to Delivery Ops Lead.

2. Project Progress Tracking

• Track module/feature-level progress against planned timelines.
• Verify updates provided by PMs are complete and accurate.
• Maintain progress sheets or trackers for all critical deliverables.
• Identify delays and bottlenecks early and escalate accordingly.

3. Weekly Delivery Reporting

At Zyte, our mission is to facilitate access to web data and transform intricate data challenges into elegant solutions. Our Monitoring Team is integral to ensuring the stability, performance, and reliability of our extensive data collection systems.

We are seeking a technically proficient Monitoring Engineer to analyze system alerts, identify and investigate issues within our web crawlers, and support the continuous automation and optimization of our monitoring workflows.

Requirements

Responsibilities

• Monitor and interpret performance alerts originating from our proprietary crawling infrastructure (success rates, error logs, volumes and latency).
• Investigate anomalies, determine root causes, and escalate actionable issues to development teams.
• Automate monitoring processes utilizing Python or comparable scripting languages.
• Collaborate with engineering teams to enhance system observability and the accuracy of alerting mechanisms.

Qualifications

We are looking for a Technical Support Engineer who enjoys solving complex challenges and making a real impact on product quality.

You will work with technically challenging cases: analyzing logs, SQL queries, APIs, and services, restoring stability, and improving the user experience.

In this role, you’ll become a key link between clients, the support team, and development: helping first-line support filter requests, identifying root causes of issues, and providing feedback to the product team. Every solution you find will increase the product’s value and contribute to the company’s growth.

Responsibilities

• Handle requests from first-line support and clients, reproduce and clarify issues.
• Analyze incidents, identify root causes, and provide clear context to developers and DevOps.
• Monitor task status and explain situations to clients in simple terms.
• Document solutions and share them with colleagues.
• Provide feedback to the product team based on incoming requests.

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Excelya Pharmacovigilance and Safety department. You will play a critical role in ensuring patient safety and driving excellence in pharmacovigilance, while enjoying a dynamic professional environment that fosters learning, collaboration, and career growth.

The Safety Project Leader is the project manager of the PV & Safety team, responsible for the implementation/provision of the activities/services described within a project/service agreement.

Safety Project Leaders are assuming full ownership of their assigned projects, which means they are fully responsible of regular contact with client and where applicable of budget (including budget forecast), invoicing, all legal issues (renewals, closures, extensions, scope etc.), quality and efficiency as well as audit readiness.