Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is looking for an IT Network Administrator to support and enhance all IT operations. In this role, you’ll apply your technical expertise, domain knowledge, and best practices as part of a talented, collaborative team that has built an ISO 27001–certified, 24/7 operational environment. Our hybrid infrastructure leverages extensive virtualization, cloud technologies, and Microsoft 365 services, offering a dynamic setting for professional growth and innovation.

As an IT Network Administrator, your tasks will include the following:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a strong commitment to customer service and an interest in transportation solutions, this role is tailored for you. You will play a vital role in assisting customers with their transportation needs while providing exceptional service in Polish.

Key Responsibilities

• Handle customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Polish.
• Provide customers with information on shipping options, expected delivery times, and service regulations.
• Assist with the booking process, including changes and cancellations of services.
• Resolve issues or complaints promptly to ensure customer satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with operational teams to provide real-time information and support to customers.
• Stay informed about transportation trends and service updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about travel and committed to providing excellent customer service. In this role, you will assist passengers and clients with inquiries regarding aviation services, ensuring a smooth and enjoyable experience.

Key Responsibilities

• Manage customer inquiries related to airline services, bookings, flight schedules, and policies via phone, email, and live chat in Polish.
• Provide information on ticket prices, travel regulations, and baggage handling processes.
• Assist customers with the booking process, changes, cancellations, and special requests.
• Resolve any issues or complaints promptly, ensuring customer satisfaction and comfort.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with operational staff to provide customers with real-time updates and support.
• Stay informed about aviation trends and service updates to enhance customer interaction.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have a keen interest in transportation solutions, this role is tailored for you. You will play a pivotal role in assisting customers with their transportation inquiries while providing exceptional service in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
• Provide customers with information on shipping options, delivery timelines, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals with a passion for customer service and a keen interest in logistics solutions. As a representative, you will assist clients in navigating their logistics needs, ensuring a smooth and efficient experience while communicating effectively in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and delivery options via phone, email, and chat in Nordic languages.
• Provide information on service availability, pricing, and compliance with shipping regulations.
• Assist customers with booking processes, changes, and any required documentation.
• Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
• Accurately document customer interactions in our CRM system for future reference and follow-up.
• Collaborate with internal teams and partners to provide accurate and timely information.
• Stay informed about industry trends, updates, and operational changes related to logistics and supply chain management.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Aviation industry. If you have a passion for travel and aviation, along with a strong commitment to customer service, this role is tailored for you. As a member of our customer service team, you will assist customers with their inquiries and ensure they have a smooth and enjoyable experience in their travel endeavors.

Key Responsibilities

• Manage customer inquiries related to aviation services, bookings, and flight information via phone, email, and chat in Nordic languages.
• Provide real-time assistance regarding flight schedules, delays, cancellations, and travel regulations.
• Assist customers with the booking process, changes, and cancellations effectively.
• Resolve any issues or complaints promptly to enhance customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for future reference.
• Collaborate with operational teams to provide customers with the most updated information.
• Stay informed about aviation industry trends and company updates to provide valuable insights to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and possess a keen interest in transportation solutions, this role is ideal for you. You will be instrumental in assisting customers with their transportation needs while delivering exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in French.
• Provide information on shipping options, expected delivery times, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is ideal for individuals who are eager to provide excellent customer support within a dynamic sector. As a representative, you will assist clients with a range of inquiries related to energy services, while ensuring clear and effective communication in French.

Key Responsibilities

• Respond to customer inquiries regarding energy services, pricing, and account management via phone, email, and chat in French.
• Provide information on energy supply options, contracts, and regulatory guidelines.
• Assist customers with account setup, billing issues, and service inquiries.
• Resolve customer complaints efficiently and ensure a satisfactory outcome.
• Document all customer interactions accurately in our CRM system for compliance and future reference.
• Work closely with operational teams to provide real-time updates and solutions to customer issues.
• Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Aviation industry. This role is perfect for individuals who are passionate about travel and air transportation and are dedicated to providing exceptional service to customers. You will be responsible for assisting passengers and clients with their inquiries, ensuring a smooth and pleasant experience.

Key Responsibilities

• Handle customer inquiries related to flight bookings, travel schedules, and airline policies via phone, email, and chat in French.
• Assist customers with ticketing issues, changes to reservations, and special requests.
• Provide information on flight status, baggage policies, and other travel-related queries.
• Resolve customer complaints and issues efficiently, aiming for maximum satisfaction.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with airline and operational teams to enhance the overall customer experience.
• Stay informed about airline services, travel regulations, and industry trends to better assist customers.

Requirements

Alumil NextGen is an internship program offering university students who are goal-oriented, eager to learn, and development-focused the opportunity to make a strong start to their careers.

Through this program, participants gain real-world professional experience in a dynamic manufacturing and corporate environment across various departments, including Engineering, Architecture, Marketing, Human Resources, Logistics, Finance, and Sales.

Throughout the program, students will become part of a team that develops innovative solutions for the construction industry, discover themselves with mentorship support, and expand their professional network.

As a NextGen Intern, you will...

• Make an Impact

You will contribute to Alumil Ege's business objectives by taking part in real business projects, and directly assume a role in tasks such as analysis, design, and process support.

• Gain Valuable Skills

You will enhance both your technical and soft skills through hands-on learning and training sessions, strengthening areas like problem-solving, communication, teamwork, and project ownership.