Mercier Consultancy MD is delighted to present an opportunity for Italian Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and related logistics. This role is perfect for those who are enthusiastic about customer support and are keen to help clients navigate their transportation needs. As a representative, you will utilize your Italian language skills to provide top-notch assistance and ensure a seamless experience for our customers.

Key Responsibilities

• Address customer inquiries related to transportation services, booking processes, and pricing via phone, email, and live chat in Italian.
• Provide information on shipping options, schedules, and regulations relevant to rail and shipping services.
• Assist customers with reservations, modifications, and cancellations of transportation services.
• Resolve issues and complaints quickly and thoughtfully, ensuring customer credentials are met.
• Accurately document all customer interactions within the CRM system for record-keeping.
• Work closely with internal teams to provide customers with accurate and timely updates.
• Stay updated on transportation industry trends and service offerings to enhance customer support.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Italian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and supply chain management and who are committed to providing exceptional customer support. In this position, you will assist customers in navigating their inquiries and ensuring seamless access to our logistics services, all while communicating in Italian.

Key Responsibilities

• Manage customer inquiries related to logistics services, including shipment tracking, delivery schedules, and service rates via phone, email, and chat in Italian.
• Provide clear and accurate information on logistics processes, tariffs, and customs regulations.
• Assist customers with booking shipments, handling changes, and resolving complaints.
• Document all customer interactions and update records accurately within the CRM system.
• Work collaboratively with internal teams to ensure efficient service delivery and issue resolution.
• Keep updated on industry trends and service offerings to enhance customer assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. This role is ideal for individuals who are passionate about providing exceptional service and have a strong interest in transportation solutions. As a representative, you will engage with customers and assist them in navigating their transportation needs while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in French.
• Provide accurate information on shipping options, delivery timelines, and service policies.
• Assist customers with the booking process, changes, and cancellations of services.
• Resolve any issues or complaints in a timely and professional manner.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives in the Manufacturing industry. If you are passionate about customer service and have an interest in manufacturing processes, this role is perfect for you. You will be essential in assisting clients with their inquiries, ensuring they receive outstanding support in French.

Key Responsibilities

• Manage customer inquiries related to manufacturing products, services, and processes via phone, email, and live chat in French.
• Provide information on product specifications, order status, and delivery timelines.
• Assist customers with order placements, modifications, and cancellations.
• Address and resolve customer complaints in a timely manner, ensuring high levels of satisfaction.
• Document all customer interactions and transactions accurately in the CRM system.
• Collaborate with production and logistics teams to provide customers with real-time updates and information.
• Stay informed about industry trends and product offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are enthusiastic about logistics and are committed to providing top-notch customer support. As a representative, you will communicate with clients in French, assisting them with their inquiries related to shipping, inventory management, and supply chain solutions.

Key Responsibilities

• Respond to customer inquiries related to logistics services, shipment tracking, and supply chain management via phone, email, and chat in French.
• Provide accurate information regarding service offerings, pricing, and timelines.
• Assist in resolving logistical issues, working collaboratively with internal teams to ensure customer satisfaction.
• Document customer interactions in our CRM system and maintain accurate records.
• Stay knowledgeable about industry trends and best practices to better assist customers.
• Coordinate with operational teams to provide real-time updates to clients.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are seeking a Junior Back Office Administrator to join our team in Aspropyrgos. This role is stable and process-oriented, focused on supporting accurate handling, recording, and archiving documentation related to waste management operations. The position requires attention to detail, organizational skills, and a willingness to learn, and the ideal candidate is comfortable in an industrial environment.

Role Overview

This role is ideal for individuals seeking long-term stability, who are detail-oriented, methodical, and motivated to support compliance and administrative processes. While prior experience in waste management is considered an advantage, we welcome candidates without direct experience who demonstrate the willingness and ability to learn.

Key Responsibilities

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics services. This position is a perfect fit for individuals who are passionate about the transportation sector and skilled in providing top-notch customer service. In this role, you will assist customers in Spanish, helping them navigate their transportation needs with efficiency and care.

Key Responsibilities

• Handle customer inquiries regarding transportation services, bookings, and pricing via phone, email, and live chat in Spanish.
• Provide information on shipping options, scheduling, and service regulations to ensure clarity and satisfaction.
• Assist customers with service reservations, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and effective manner.
• Maintain accurate documentation of customer interactions and transactions within our CRM system.
• Work closely with operational teams to relay real-time updates about service changes or delays.
• Stay informed about industry trends and service updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for helping customers and a strong understanding of retail operations. You will be instrumental in providing exceptional service and support to our clients, ensuring their shopping experience is enjoyable and hassle-free, all while communicating in Spanish.

Key Responsibilities

• Handle customer inquiries regarding retail products, orders, and services via phone, email, and live chat in Spanish.
• Provide assistance with product selection, returns, and tracking order status.
• Resolve customer issues and complaints effectively and efficiently, maintaining a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with the sales and logistics teams to ensure timely resolution of customer inquiries.
• Stay updated on product offerings, promotions, and store policies to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives within the manufacturing industry. This role is perfect for individuals who are dedicated to providing exceptional customer support and are interested in the complexities of the manufacturing process. As a representative, you will communicate with customers in Spanish, handling inquiries and ensuring they receive the assistance they need.

Key Responsibilities

• Handle customer inquiries related to manufacturing products, services, and order statuses via phone, email, and live chat in Spanish.
• Provide information on product specifications, pricing, and availability to clients.
• Assist customers with order placements, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and professional manner.
• Document all customer interactions accurately for quality assurance.
• Collaborate with production and logistics teams to ensure customer expectations are met.
• Stay informed about industry trends and product offerings to provide effective support.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Spanish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who have a strong background in customer service and a keen interest in logistics. In this role, you will provide support to our clients by addressing their inquiries and ensuring smooth operations within the supply chain.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipping processes, and supply chain solutions via phone, email, and chat in Spanish.
• Provide accurate information about shipping rates, timelines, and delivery options.
• Assist customers with account management, including service updates and troubleshooting inquiries.
• Document customer interactions accurately, ensuring thorough record-keeping.
• Collaborate with internal teams to resolve logistical issues and improve service delivery.
• Stay informed about industry trends and company offerings to provide up-to-date information to customers.

Requirements