Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Czech Speaking Customer Service Representatives in the Information Technology (IT) industry. This position is perfect for individuals who are passionate about technology and customer support. In this role, you will assist clients with their inquiries and technical issues, providing top-notch service in Czech.

Key Responsibilities

• Handle customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Czech.
• Assist users with troubleshooting issues, software installation, and product functionality.
• Provide clear and detailed information on product features, updates, and service offerings.
• Resolve technical issues promptly, ensuring a high level of customer satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Work closely with technical teams to provide detailed feedback and enhance service quality.
• Stay updated on IT industry trends and company products to deliver informed support.

Requirements

Mercier Consultancy MD is excited to announce a position for Serbian Speaking Customer Service Representatives within the Information Technology (IT) industry. This role is perfect for individuals who have a strong background in IT and are eager to help customers troubleshoot their technical issues. As a crucial part of our customer support team, you will provide assistance and guidance to clients using your fluency in Serbian to ensure effective communication.

Key Responsibilities

• Handle customer inquiries related to IT products and services via phone, email, and chat in Serbian.
• Assist customers with technical issues, software installations, and troubleshooting.
• Provide users with information on system updates, product features, and best practices.
• Document customer interactions and technical issues accurately for future reference.
• Collaborate with IT teams to resolve complex technical problems and improve service delivery.
• Stay updated on new technologies and developments in the IT field to better assist customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Slovenian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for those who are tech-savvy and passionate about providing customer support in the rapidly evolving tech landscape. As a representative, you will assist clients in resolving their IT inquiries, ensuring they receive professional and efficient service in Slovenian.

Key Responsibilities

• Answer customer inquiries regarding IT products and services via phone, email, and chat in Slovenian.
• Assist users with technical issues, software installations, and troubleshooting.
• Provide accurate information on product features, updates, and best practices.
• Document customer interactions and technical resolutions in the CRM system.
• Collaborate with IT support teams to escalate and resolve complex issues.
• Stay up to date with the latest IT trends and technologies to inform and assist customers effectively.

Requirements

Mercier Consultancy MD is seeking dedicated German Speaking Customer Service Representatives for a rewarding role in the Information Technology (IT) industry. This position is ideal for individuals who have a passion for technology and a commitment to delivering exceptional customer service. As a vital member of our team, you will assist clients with their IT-related inquiries, ensuring a seamless experience.

Key Responsibilities

• Respond to customer inquiries regarding IT products, services, and solutions via phone, email, and chat in German.
• Provide technical support and guidance to clients, troubleshooting issues effectively.
• Assist customers with account management, including subscription services and software installations.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with technical support teams to escalate and resolve complex issues.
• Stay updated on the latest IT trends and product offerings to provide informed assistance.

Requirements

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Solutions Architect, remotely from United States.

In this role, you will collaborate with enterprise customers to implement and integrate key solutions into their existing infrastructure. You will assist with software installation, troubleshoot issues, and ensure the customer fully leverages the solution's capabilities. Additionally, you will contribute to product development insights, drive cross-functional improvements, and provide leadership and mentoring to junior team members. This position provides an exciting opportunity to be at the forefront of cutting-edge cybersecurity solutions in a rapidly growing industry.

Accountabilities:

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an enthusiastic and creative IT System Engineer to join our growing Digital Services team. You will act as part of the customer’s Technology Team, and you will be providing expert technical customer support aiming at a five-star customer experience. This role encompasses back-end IT support for business-critical and development-related Marine companies that utilizing Navarino Digital Service Portfolio.

In this role you will: