We are seeking an experienced and results‑driven Telematics Installation Manager to lead the end‑to‑end delivery of telematics installation services across the UK. This is a high‑impact operational leadership role responsible for managing a blended workforce of in‑house engineers and third‑party contractors, ensuring installations are delivered safely, efficiently and to the highest quality standards.

As the business continues to grow, you’ll be instrumental in increasing installation capacity, improving engineer utilisation, and driving down operational costs while maintaining excellent customer experience. You will own the performance of the installation operation and play a key role in shaping processes, standards, and strategic improvements across the service.

Key Responsibilities

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an Advanced & Escalation Field Ops Manager to lead Tier 2 and Tier 3 Field Operations support and own resolution of complex, high-impact field escalations. This role serves as the primary escalation point for issues not resolved by Tier 1 support and provides operational leadership for advanced and non-standard installations requiring specialized coordination, inventory, and technical expertise.

The Advanced & Escalation Field Ops Manager defines escalation workflows and performance expectations, identifies recurring drivers, and implements corrective actions to improve outcomes. This position partners closely with inventory, administrative, credit, and field operations teams to ensure accurate execution of complex work orders while maintaining alignment with overall Field Operations objectives. Success requires strong cross-functional collaboration, data-driven performance management, and disciplined execution to support reliable, high-quality field operations outcomes.

About DSI

DSI is a sales enablement company that has an immediate career opportunity for a motivated IT Support Associate to join our team. The IT Support Associate will provide day-to-day support to the organization’s end users desktop computers, printers, phones, mobile devices, and software.

As the IT Support Associate, you will interface directly with internal customers and various departments, troubleshooting user issues to resolution. Additionally, you will assist the IT department with various tasks and support of Audio/Visual equipment including projectors and sound systems.

This is an in-office position that will report to our Urbandale, Iowa office
Schedule Monday – Friday 8:30 am – 5 pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Do you enjoy solving puzzles? Are you naturally curious? Do you thrive on helping solve people’s problems? Are you interested in acareer that combines your investigative and organizational skills with your ability to provide exceptional service?  Are you ready to make a difference and assist the Planar team as we help shape the way people think about and use digital signage now and into the future?  If so, join us!

As a Project Coordinator you will play a critical role in the functioning of the Field Operations organization by providing support to the Professional Services team. This role is instrumental in providing high quality services to our customers. The Project Coordinator is responsible for facilitating on-site services – before, during, and after the visit. This includes reviewing Work Orders for accuracy, dispatching technicians, and generating RMA’s. The Project Coordinator will interact closely with Project Managers, as well as Field Technicians. Your job is to do everything you can in order to ensure on site service visits go as smooth as possible. Responsibilities also include gathering and checking important info before the installation, assistance to your fellow Field Operations team members, and occasionally other tasks as assigned.

Key Responsibilities: 

Our organization is searching for a machinist. An ideal candidate would be well-versed in the following: fabricates, installs, maintains, and repairs the mechanical systems and components of ships, submarines, and other marine vessels. This position requires expertise with machine tools, precision instruments, and technical drawings to ensure the safe and efficient operation of propulsion systems and auxiliary equipment.

Key Responsibilities

Our organization is searching for a machinist. An ideal candidate would be well-versed in the following: fabricates, installs, maintains, and repairs the mechanical systems and components of ships, submarines, and other marine vessels. This position requires expertise with machine tools, precision instruments, and technical drawings to ensure the safe and efficient operation of propulsion systems and auxiliary equipment.

Key Responsibilities