Mercier Consultancy MD is looking for a dedicated Swedish Customer Support Advisor specializing in Delivery Services for a remote position based in Greece. This role offers you the chance to assist our Swedish-speaking clients, helping them navigate our delivery options while providing top-tier customer support in a flexible, remote work environment.

Key Responsibilities

• Provide exceptional customer service to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to delivery services, including order tracking, shipping options, and service policies.
• Handle and resolve customer complaints effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions accurately in our CRM system for effective record-keeping and future reference.
• Work collaboratively with logistics and operational teams to address customer concerns and improve service efficiency.
• Stay updated on the latest company offerings, shipments, and delivery processes to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Norwegian Customer Support Advisor specializing in Delivery Services, with the opportunity to work in Greece! In this role, you will be a key player in our customer support team, providing top-notch service to our Norwegian-speaking clients as they navigate our delivery options. If you're looking to combine your passion for customer service with an exciting role in a vibrant location, this is the perfect opportunity for you!

Key Responsibilities

• Deliver excellent customer support to Norwegian-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding delivery services, including order statuses, tracking, and delivery options.
• Effectively manage and resolve customer complaints to ensure high satisfaction rates.
• Maintain accurate records of customer interactions in our CRM system for future reference.
• Work closely with logistics and warehouse teams to address customer issues and streamline processes.
• Keep updated on company services, policies, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is seeking a dedicated Italian Customer Support Agent to join our team in the Courier & Delivery Services sector. This remote position is based in Greece and offers the opportunity to assist our valued Italian-speaking clients while working from home. As a Customer Support Agent, you will play a crucial role in ensuring a seamless experience for customers utilizing our delivery services.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients via phone, email, and live chat platforms.
• Assist customers with inquiries about courier services, delivery timelines, and package tracking.
• Resolve customer complaints and issues effectively, ensuring a high level of customer satisfaction.
• Document all customer interactions and resolutions in our CRM system for future reference.
• Coordinate with logistics teams to manage customer expectations and address any service disruptions.
• Stay up-to-date with service offerings and company policies to provide accurate information and support.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring for one of our partners who are building a tech-enabled supply chain platform that empowers retailers and brands to launch 20–60 minute delivery services within days. The solutions include:

• ML-based SaaS: Demand forecasting, inventory placement, and white-label customer apps.
• Shared Infrastructure: Dark stores and middle-mile logistics.
• Customer Access: Last-mile delivery and marketing ambassadors.

Position Overview

We are seeking a Senior Lead Engineer to join our team. You will lead 1–2 junior full-stack engineers while remaining hands-on with development. Your role will include driving integrations, implementing and customizing systems, and co-defining technical architecture and roadmaps with the CTO. Lead and mentor junior full-stack engineers while being hands-on in development.

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues.

Key Responsibilities

• Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries regarding delivery services, timelines, and tracking information.
• Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process.
• Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with warehouse and logistics teams to address and escalate issues when necessary.
• Stay informed about service updates and company policies to provide accurate support to customers.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Portuguese Speaking Customer Service Representatives to join the world's leading delivery platform. This role is perfect for dynamic individuals who thrive in a fast-paced environment and are committed to providing exceptional support to customers using our leading-edge delivery services. You will play a vital role in ensuring a seamless experience for users while communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding delivery services, account issues, and order tracking via phone, email, and chat in Portuguese.
• Provide accurate information on services, pricing, and company policies.
• Assist customers with placing orders, resolving deliveries, and addressing any concerns.
• Document customer interactions and maintain records in the customer relationship management (CRM) system.
• Collaborate with logistics and operational teams to improve service delivery and resolve issues.
• Stay updated on service offerings and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to present an incredible opportunity for Dutch Speaking Customer Service Representatives for the world's leading delivery platform. This role is perfect for individuals who are enthusiastic about providing top-notch customer care in a fast-paced environment. As a vital part of our team, you will engage with customers in Dutch, helping them navigate and enhance their delivery experience.

Key Responsibilities

• Manage customer inquiries related to delivery services, order statuses, and account management via phone, email, and chat in Dutch.
• Address customer concerns and resolve issues promptly, ensuring a seamless experience.
• Provide clear and concise information regarding delivery options, pricing, and policies.
• Document interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with logistics and operational teams to ensure customer satisfaction and timely problem resolution.
• Remain informed about the company's services, promotions, and industry trends to offer informed support.

Requirements

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sales Enablement professional in the United States.

This role is ideal for an experienced enablement professional with a strong background in commercial operations across Sales, Customer Success, and Technical Support. As a key contributor, you will help design, deliver, and refine training programs and enablement tools that support a high-performing commercial team. You’ll partner with cross-functional leaders to ensure alignment with business goals while creating effective, engaging resources tailored to a B2B SaaS environment. This is a contractor role with a remote-first setup and occasional travel required.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Product Manager - LMD in United Arab Emirates, South Africa, Nigeria, Kenya, Algeria, France, Senegal.

As a Senior Product Manager for the Last Mile Delivery (LMD) division, you will be responsible for shaping and driving the product strategy for Yassir’s Super App and delivery services. You will collaborate with multiple cross-functional teams to define the product roadmap, design user journeys, and ensure successful product execution. Your role will be crucial in enhancing the user experience and expanding the impact of the product across different countries. If you have a strategic mindset, a passion for customer-centric product development, and thrive in dynamic, fast-paced environments, this role is for you.

Accountabilities: