Essential Duties and Responsibilities:

Planar is seeking an experienced Director, Enterprise Applications, to oversee the planning, execution and administration of the Enterprise Applications for our company and its related affiliates, located primarily in the US and Europe. This role involves management and supervision of aligned staff to ensure optimal business efficiencies and security. The successful candidate will be an effective communicator, able to collaborate closely with a wide variety of department leaders, understand how the team can further key business needs, demonstrate the ability to stay current with industry standards as well as emerging technologies, and implement solutions that support our core business goals.

Essential Duties and Responsibilities:

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

We are seeking a Material Handler to support our warehouse operations. This role is essential for ensuring smooth inventory flow, accurate order fulfillment, and timely shipping of electronic display components and finished products.

In this role you will:

The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues. who is responsible for performing field service, including installation and onsite service support, on Planar hardware and software products. This includes installation, troubleshooting and repair for customer installations of Planar hardware and software products.  Works collaboratively with engineers to obtain technical skills and feedback in order to resolve field product issues.

What You'll Do: 

Do you enjoy solving puzzles? Are you naturally curious? Do you thrive on helping solve people’s problems? Are you interested in acareer that combines your investigative and organizational skills with your ability to provide exceptional service?  Are you ready to make a difference and assist the Planar team as we help shape the way people think about and use digital signage now and into the future?  If so, join us!

As a Project Coordinator you will play a critical role in the functioning of the Field Operations organization by providing support to the Professional Services team. This role is instrumental in providing high quality services to our customers. The Project Coordinator is responsible for facilitating on-site services – before, during, and after the visit. This includes reviewing Work Orders for accuracy, dispatching technicians, and generating RMA’s. The Project Coordinator will interact closely with Project Managers, as well as Field Technicians. Your job is to do everything you can in order to ensure on site service visits go as smooth as possible. Responsibilities also include gathering and checking important info before the installation, assistance to your fellow Field Operations team members, and occasionally other tasks as assigned.

Key Responsibilities: 

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Insurance industry. This role is perfect for individuals who are passionate about helping clients understand their insurance options and providing exceptional service. As a representative, you will assist customers in navigating their insurance inquiries while ensuring clear communication in Czech.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and services via phone, email, and chat in Czech.
• Provide information on policy details, coverage options, and premium rates.
• Assist customers with the claims process and ensure timely resolutions.
• Resolve customer complaints and inquiries with a focus on maintaining customer satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with other departments to enhance service delivery and customer experience.
• Stay informed about industry trends and updates to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Polish Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service while helping customers navigate their insurance needs. As a representative, you will assist clients in Polish, ensuring they receive the support and information they require regarding their insurance policies.

Key Responsibilities

• Manage customer inquiries related to insurance products, claims, and coverage options via phone, email, and chat in Polish.
• Provide detailed information on policy details, premiums, and benefits to assist customers in making informed decisions.
• Assist clients with the claims process, including filing and follow-up inquiries.
• Resolve issues and complaints in a timely and customer-focused manner, ensuring client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to ensure the effective handling of customer requests and inquiries.
• Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about customer service and possess a keen understanding of insurance products. As a representative, you will provide vital support to clients, assisting them with their inquiries and helping them navigate their insurance needs in their native language.

Key Responsibilities

• Manage customer inquiries regarding insurance policies, claims, and products via phone, email, and live chat in a Nordic language.
• Provide clear and concise information about insurance coverage, terms, and benefits to customers.
• Assist clients with the claims process and answer questions related to claim status.
• Resolve customer complaints and issues effectively to ensure a positive customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with internal teams to expedite customer requests and enhance service quality.
• Stay informed of industry developments and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about helping others and have a keen interest in insurance products and services. As a customer service representative, you will assist clients in navigating their insurance needs while providing exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in French.
• Provide comprehensive information about insurance products, policy details, and claims processes.
• Assist customers with claim submissions and resolve any issues that arise during the claims process.
• Address customer complaints and inquiries with a focus on achieving satisfaction and solution-oriented outcomes.
• Document all customer interactions accurately in the CRM system for future reference and compliance purposes.
• Work collaboratively with underwriting and claims teams to ensure a seamless customer experience.
• Stay informed about industry regulations and changes to provide accurate advice to customers.

Requirements

We are seeking a detail-oriented and proactive Government Sales Operations Specialist to support our Federal, State, and Local government sales efforts. This role will focus on managing opportunities, quotes, deal registrations, reporting, compliance, and cross-functional collaboration with internal teams and external partners. The ideal candidate will have strong organizational skills, a keen understanding of government procurement processes, and the ability to ensure operational excellence across the entire government sales cycle.

Opportunity & Quote Management

·         Create and maintain all Federal, State, and Local government opportunities and quotes in Salesforce.

·         Administer the Government Deal Registration program, including maintaining the Deal Registration and Government Opportunity Tracker on the Teams Government page.

·         Enter opportunity, quote, and sold opportunity information by year for Federal and State & Local markets.

·         Review daily orders to ensure correct end-user ownership assignments.

·         Update open opportunities quarterly, extending dates, closing, or adding notes as required.

Government Bid & Contract Support

·         Create government bid opportunities and generate Master Dealer and Master Distribution quotes.