Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Regulatory. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities:

• Ensure that all information and publicity materials related to medicinal products or healthcare products comply with applicable regulatory requirements
• Review and approve communication materials intended for healthcare professionals or the general public (e.g. brochures, digital content, training materials, press releases)
• Verify the scientific accuracy, consistency, and balance of product-related information
• Ensure communications are aligned with approved indications and regulatory approvals
• Act as a key contact between Regulatory Affairs, Medical, Marketing, and external partners
• Contribute to risk prevention by avoiding misleading, promotional, or non-compliant communications
• Monitor regulatory changes impacting information and publicity requirements

Requirements

Mercier Consultancy MD is seeking a Danish Speaking Digital Trust & Safety Analyst to join our growing team in Sofia, Bulgaria. This role comes with a fully paid relocation package, providing an excellent opportunity to work in a dynamic and diverse environment. As a key member of our trust and safety team, you will help maintain a secure and positive user experience across our digital platforms.

Key Responsibilities

• Monitor user-generated content and platform activity to detect potential safety issues or violations.
• Investigate reported safety incidents using analytical methods to determine appropriate responses.
• Collaborate with technical, legal, and safety teams to develop robust policies and enforce community guidelines.
• Prepare detailed reports and updates for stakeholders based on findings and trends.
• Stay updated on digital safety trends, emerging risks, and best practices to proactively enhance platform security.
• Engage with users and internal teams to raise awareness and educate on digital safety protocols.

Requirements

Do you speak Dutch fluently and have a passion for social media? Are you ready for an exciting opportunity to live in Athens, Greece, while working in a fast-growing international digital environment?

We are looking for Dutch-speaking Social Media Content Moderators to join the Miele project in Athens. In this role, you will ensure a safe and enjoyable online experience for users by reviewing and moderating digital content for a global platform.

This is a unique chance to combine professional growth with life in one of Europe’s most historic and vibrant capitals. From Mediterranean cuisine to weekend escapes to the Greek islands, Athens offers a lifestyle like no other.

Your Responsibilities

• Review, evaluate, and categorize social media content according to internal guidelines
• Ensure content complies with platform policies and quality standards
• Make objective decisions to maintain a safe and positive online community
• Apply content policies consistently and accurately
• Assist users via chat, email, or phone depending on project needs
• Suggest improvements to workflows and moderation processes
• Follow internal procedures and moderation guidelines at all times

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Digital Trust and Safety Analyst in Sofia, Bulgaria, with relocation support provided! In this pivotal role, you will contribute to the safety and integrity of our digital platforms, ensuring that users enjoy a secure online experience. Your expertise will be essential in monitoring and addressing safety concerns as they arise.

Key Responsibilities

• Monitor user-generated content and interactions for potential violations of safety policies and guidelines.
• Conduct detailed investigations into reported incidents, using analytical skills to assess data and recommend actions.
• Collaborate with technical and security teams to implement and refine digital safety protocols.
• Prepare comprehensive reports on investigations and safety assessments to inform organizational stakeholders.
• Stay up-to-date with the latest trends in digital safety, threats, and best practices to enhance platform security.
• Engage with users and stakeholders to raise awareness and educate them about digital safety measures.

Requirements

We're looking for Italian speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Handle tickets, following support procedures and policies.
• Communicate with customers via chat & e-mail, following support procedures and policies.
• Follow specified workflows for incident identification, escalation, resolution and closure.
• Track and follow cases to ensure they closed in an efficient and timely manner.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Work towards reaching targets as set out by client statement of work as well as internal targets.
• Ensure high quality and safe experiences for both people and businesses.
• Follow company and client procedures and guidelines.

Requirements

We're looking for Finnish speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Handle tickets, following support procedures and policies.
• Communicate with customers via chat & e-mail, following support procedures and policies.
• Follow specified workflows for incident identification, escalation, resolution and closure.
• Track and follow cases to ensure they closed in an efficient and timely manner.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Work towards reaching targets as set out by client statement of work as well as internal targets.
• Ensure high quality and safe experiences for both people and businesses.
• Follow company and client procedures and guidelines.

Requirements

Are you passionate about the online world and known for your attention to detail? Would you like to live and work in Athens while being part of an international and fast-growing digital environment?

On behalf of our client, we are looking for Danish-speaking Social Media Content Moderators to join a growing team based in Athens. In this role, you will help maintain a safe and high-quality online experience by reviewing and moderating digital content for a global social media platform.

This is an excellent opportunity for candidates who want to work abroad, gain hands-on experience in online safety and social media, and enjoy life in one of Europe’s most vibrant capitals.

Requirements

• Fluent Danish (spoken and written)
• Very good English skills
• Strong attention to detail and ability to work with sensitive content
• Excellent communication and problem-solving skills
• Comfortable using Windows OS, internet tools, and MS Office
• Ability to work independently and as part of a team
• Professional judgment and ability to separate personal opinions from platform policies
• Previous experience in content moderation, social media, or customer support is an advantage
• Proactive attitude and willingness to learn

Benefits

Mercier Consultancy MD is looking for a Dutch Speaking Digital Trust and Safety Analyst to join our team in beautiful Bulgaria! This role is integral to our efforts in ensuring that our digital platforms are safe and trustworthy for all users. As a Digital Trust and Safety Analyst, you will monitor and manage potential safety issues, contributing to a secure online experience.

Key Responsibilities

• Monitor and analyze user-generated content for compliance with community guidelines and safety standards.
• Investigate reported incidents thoroughly, using data analysis to assess risks and take appropriate actions.
• Collaborate with technical and safety teams to establish and implement effective safety protocols.
• Create comprehensive reports based on investigations and safety assessments to inform stakeholders.
• Stay informed about the latest trends in digital threats and safety practices to proactively enhance platform security.
• Engage with users to promote awareness and understanding of digital safety measures.

Requirements

Join Mercier Consultancy MD as a Digital Trust and Safety Analyst with Dutch in the beautiful country of Greece! This exciting opportunity allows you to work in a dynamic environment while ensuring that our digital platforms remain safe and reliable for users. Your expertise will be essential in monitoring, analyzing, and responding to safety-related issues across our online services.

Key Responsibilities

• Monitor user-generated content and engagements to identify potential risks and enforce community guidelines.
• Thoroughly investigate reports of safety concerns, employing analytical skills to evaluate incidents and recommend actions.
• Collaborate with cross-functional teams, including security and tech departments, to develop and implement effective safety policies and procedures.
• Prepare detailed reports and presentations on findings to inform stakeholders and enhance platform safety.
• Stay updated on digital safety trends and emerging threats to proactively address vulnerabilities.
• Engage with users and stakeholders to promote awareness and understanding of digital safety measures.

Requirements