Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
• Provide clear and accurate information about product usage, benefits, and compliance with regulations.
• Assist clients in navigating issues and coordinating with technical teams for resolution.
• Document customer interactions and maintain accurate records in our system.
• Collaborate with sales and product development teams to enhance customer experience.
• Participate in training sessions to stay informed about the latest developments in biotechnology.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and enjoy helping customers through their inquiries. As a key member of our team, you will provide exceptional service to customers in Polish, ensuring they have the information they need to enhance their experience with our offerings.

Key Responsibilities

• Respond to customer inquiries regarding food and beverage products, pricing, and availability via phone, email, and chat in Polish.
• Assist customers with order placement, modifications, and tracking.
• Provide information about product ingredients, nutritional content, and allergen concerns.
• Resolve customer complaints promptly to ensure a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with sales and product teams to enhance customer support and service delivery.
• Stay informed about industry trends and product offerings to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Polish Speaking Customer Service Representatives in the biotechnology industry. This position offers a fantastic opportunity to join a progressive team committed to delivering high-quality customer support in the biotechnology sector. You will be responsible for assisting clients and partners in navigating our biotechnology products and services, ensuring they receive the necessary support in Polish.

Key Responsibilities

• Respond to customer inquiries related to biotechnology products, services, and application processes via phone, email, and chat in Polish.
• Provide accurate information and guidance to clients on product usage, compliance, and troubleshooting.
• Assist in resolving issues and collaborating with technical teams for effective solutions.
• Document customer interactions meticulously to ensure proper follow-up and service continuity.
• Work closely with sales and product development teams to enhance customer experience.
• Stay updated on the latest biotechnology advancements and regulatory changes to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
• Provide guidance on best practices for using social media platforms effectively.
• Assist users in resolving issues related to account management, content creation, and user engagement.
• Document customer interactions accurately to ensure seamless follow-up and support.
• Collaborate with product teams to relay user feedback and enhance service quality.
• Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Mercier Consultancy MD is excited to offer a position for an Italian speaking Technical Support Agent working remotely from Greece. This role is perfect for individuals who have a strong technical background and are passionate about helping customers resolve technical issues related to our products. As a Technical Support Agent, you will provide critical support for our Italian-speaking clients, ensuring they receive the assistance they need in a timely and effective manner.

Key Responsibilities

• Deliver high-quality technical support to Italian-speaking customers via phone, email, and live chat.
• Diagnose and troubleshoot technical issues with products and software efficiently.
• Guide customers through step-by-step solutions and provide clear instructions.
• Document customer interactions and resolutions accurately in the CRM system.
• Collaborate with engineering and product teams to escalate complex technical problems.
• Stay updated on product changes and technical developments to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for German Speaking Customer Service Representatives in the biotechnology industry. If you have a passion for customer service and a keen interest in biotechnology, this role is an ideal fit for you. As part of our team, you will provide vital support to clients and stakeholders, ensuring they receive comprehensive assistance in their inquiries using your fluency in German.

Key Responsibilities

• Handle customer inquiries related to biotechnology products and services via phone, email, and chat in German.
• Provide clear and accurate information on product features, applications, and compliance with industry standards.
• Assist customers with troubleshooting and coordinate with technical teams to resolve issues effectively.
• Maintain detailed records of customer interactions and ensure follow-up for customer satisfaction.
• Collaborate closely with sales and product development teams to enhance service delivery.
• Engage in ongoing training to keep up to date with developments in the biotechnology field.

Requirements

About the Role

We are a data science-driven special investigations unit that uses data across employers, insurers, and contractors to prevent fraud in the insurance space, with a focus on workers' compensation and personal injury fraud. We're building smarter, more predictive systems that will shape the future of fraud detection in blue-collar industries.

What We're Looking For

We need a talented Data Scientist to work at the intersection of data and engineering, applying statistical analysis, machine learning, and thoughtful experimentation to uncover fraud and assess labor risk. You should have a strong problem-solving mindset and excellent communication skills.

What You'll Do

• Design and implement statistical models and machine learning algorithms to detect fraudulent patterns.
• Analyze large-scale datasets to derive actionable insights for internal and customer-facing applications.
• Work cross-functionally with leadership, engineering, and users to align data initiatives with business goals.
• Collaborate closely with engineering and product teams to bring data science solutions into production.
• Shape the intelligence layer of our platform by applying thoughtful experimentation and model evaluation techniques.

Requirements

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an exceptional Experience Designer to lead the design of cutting-edge digital products across platforms. This role is ideal for a strategic yet hands-on designer who blends deep UX and UI craft with the ability to build and maintain scalable design systems that drive efficiency, consistency, and excellence in execution.

We are looking for a skilled and detail-oriented Frontend Developer (Angular) to build and improve user interfaces in a fast-paced and innovative environment. You’ll work closely with designers and backend developers to deliver high-quality, responsive web applications. Your expertise in Angular and clean code practices will directly impact user experience and product performance.

Responsibilities:

• Develop and maintain user interfaces using Angular
• Write clean, scalable, and well-structured code with SCSS and BEM methodology
• Collaborate with designers, backend developers, and product teams
• Optimize applications for speed and responsiveness
• Ensure cross-browser compatibility and responsive layout
• Participate in code reviews and suggest improvements
• Write and maintain UI documentation if needed

Requirements

• 3+ years of experience with Angular
• Strong knowledge of TypeScript, SCSS, and BEM methodology
• Experience with RESTful APIs integration
• Familiarity with Git and version control workflows
• Good understanding of responsive design and UX best practices
• Attention to detail and passion for clean, maintainable code

Benefits

Ø   Drive new business growth across the maritime sector, focusing on shipping companies, offshore operators, and fleet management clients

Ø   Promote and sell innovative solutions including telemedicine, oxygen management systems, smart compliance tools, and digital crew health platforms

Ø   Lead the full sales cycle: prospecting, proposal development, negotiation, and client onboarding

Ø   Build strong, long-term relationships with decision-makers and operational stakeholders in the maritime ecosystem

Ø   Execute a structured commercial strategy aligned with company growth goals and regional priorities

Ø   Collaborate cross-functionally with marketing, operations, and product teams to align client needs with tailored offerings

Ø   Maintain accurate records of leads, opportunities, and performance metrics in CRM systems

Ø   Represent the company at industry conferences, exhibitions, and client meetings—regionally and internationally

Ø  Deliver client feedback and market insights to support continuous improvement of products and services

Ø   Meet or exceed quarterly sales targets and KPIs set by line manager and senior leadership

Requirements

Ø  Minimum 3–5 years of experience in business development, sales, or account management in the maritime, healthcare, or technology sectors